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Community Impact information

What is a community impact professional?

A Community Impact professional is someone who designs, implements, and evaluates programs or initiatives that improve the well-being of communities. They often work for non-profit organizations, governmental agencies, or corporations with social responsibility goals. Their role involves identifying community needs, building partnerships, managing projects, and measuring outcomes to ensure positive change. Community Impact professionals help bridge resources and services to where they are needed most.

How does a community impact professional typically collaborate with local organizations and stakeholders to achieve project goals?

Community Impact professionals frequently work in partnership with local nonprofits, government agencies, and community leaders to design and implement programs that address specific community needs. This collaboration often involves organizing stakeholder meetings, facilitating communication, and aligning project objectives with community priorities. Building strong relationships and maintaining open dialogue are essential to ensure initiatives are both effective and sustainable. Success in this role depends on the ability to navigate diverse perspectives and foster collective action.

What are the key skills and qualifications needed to thrive as a community impact professional, and why are they important?

To thrive as a Community Impact professional, you need expertise in program development, community engagement, and data analysis, often supported by a degree in social work, public administration, or a related field. Familiarity with tools like CRM platforms, grant management systems, and outcome measurement software is typically required. Strong communication, cultural competency, and relationship-building skills set top performers apart in this role. These skills are crucial for effectively designing initiatives, fostering partnerships, and demonstrating measurable positive outcomes for communities.

What is the difference between Community Impact vs Community Outreach?

AspectCommunity ImpactCommunity Outreach
Primary FocusMeasuring and enhancing the overall positive effect on communitiesEngaging and building relationships with community members
ResponsibilitiesDeveloping strategies to improve community well-being, assessing social impactOrganizing events, communication campaigns, and direct engagement activities
Skills & CertificationsProject management, social research, community development certificationsCommunication, public relations, event planning
Work EnvironmentNonprofits, government agencies, corporate social responsibility teamsNonprofits, community organizations, government programs

While both roles aim to benefit communities, Community Impact focuses on measuring and improving the overall social effects, whereas Community Outreach emphasizes direct engagement and relationship-building with community members.

What are the most commonly searched types of Community Impact jobs in Kentucky?

The most popular types of Community Impact jobs in Kentucky are:

What job categories do people searching Community Impact jobs in Kentucky look for?

The top searched job categories for Community Impact jobs in Kentucky are:

Community Impact jobs near you
Infographic showing various Community Impact job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director, Community Impact & Inclusion Communications

Fidelity Investments

Covington, KY

Full-time

Posted 18 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

16th of 152 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role:

As Director of Community and Social Impact Communications, you will engage and inspire associates and leaders to make a difference in the communities where we live and work.

You will work in close partnership with Fidelity's Community Relations, Social Impact, Diversity and Inclusion, and Communications teams to develop and coordinate omnichannel communication campaigns. You will lead the design and execution of enterprise-wide and targeted messaging, including talking points, presentations, live events, and message across digital, enterprise, and social channels.

The Experience and Skills You Bring

  • Bachelor's Degree, 10+ years as a communications professional; experience with executive, internal, or external communications essential.

  • Proven success building and maintaining relationships with senior stakeholders and business partners.

  • Strong storytelling, written and verbal communication skills, with the ability to communicate complex information clearly to diverse audiences.

  • Experience delivering strategies and communications that effectively support adoption and engagement.

  • Strong project management skills and the ability to manage and prioritize multiple projects simultaneously in a fluid environment.

  • Ability to independently drive key components of communications and change management initiatives.

  • An innovative thinker who brings a creative mindset to solving problems.

  • Ability to use data and insights to effectively design, assess, and evolve communications strategies

The Team

Fidelity's Corporate Communications team protects and strengthens the firm's reputation, enables business priorities, and engages key stakeholders across the enterprise and marketplace through clear, consistent, and compelling communications.

Working with the HR Communications team, you'll help associates thrive and build long-term careers at Fidelity. We connect Fidelity leaders and associates with Fidelity's culture, careers, support resources, and community impact:

  • Informing and driving adoption of Fidelity's people strategies, including talent development, compensation, benefits, policies, etc.

  • Supporting complex, large-scale initiatives through comprehensive change comms strategies designed to mobilize and equip associates and leaders

  • Advancing a diverse and inclusive culture and engaging associates in supporting youth and families in communities that we serve.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Communication

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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