Community Engagement Program Manager Jobs in Springfield, MA

SCHEDULE: Mon 6a-9a (DS)/9a-2p (Admin), Tues 8h FLEX (Admin), Wed 1:30p-11:30p (DS), Thurs 6h FLEX (Admin), Fri 1p-9p (DS)

GENERAL DESCRIPTION: The Program Manager ensures the quality of Journey Found programs by coordinating the daily activities and programs for all the People Supported in accordance with Journey Found policies and procedures. Adheres to the mission, vision and values of Journey Found and conducts him/herself within standards of professional conduct of his/her program, division and the organization. Performs other duties, responsibilities and undertakes projects at any program or location as assigned by a supervisor, Director of Support Services or other member of management of The Journey Found.  Adheres to the Journey Found Policy & Procedure which protects the privacy and security of consumer health information. 

Essential duties and responsibilities:

1. Direct Support Responsibilities. A portion of every week will be spent performing direct care work.  The work includes: managing groups of individuals in the program and community; providing safe transportation when outside of the residence; assisting with People Supported personal care and activities of daily living; performing housework; and implementing skill building programs and behavior support plans.

2. Provides therapeutic support. Provides the People Supported in the programs of Journey Found with an intensively therapeutic program designed to enhance community acceptability and to increase the Peoples' Supported level of independence. This includes the areas of self-care, community integration, as well as all aspects of activities of daily living, achieved by scheduling the events of the Peoples' day and by conducting the programs designed to be carried out in the home and community.

3. Schedules. Provides current program/staff schedule as requested by Director of Support Services.

4. Communication. In cooperation with the Director of Support Services and Clinical team, the PC coordinates communication between the program(s) and the various members of the interdisciplinary team in order to provide members with information and access necessary for them to adequately care for the individuals served.

5. Financial responsibilities. Coordinates the expenditures and maintains a running budget on all appropriate budget lines in conjunction with the Assistant Controller.  Provides a Direct Care Expense Report (DCER) according to established timelines.

6. Meets as needed, with members of the Administrative Team.

7. Attends all scheduled Program Managers meetings, general staff meetings, and clinical meetings and IP meetings. 

8. Conducts directly or through delegation monthly house and consumer meetings and quarterly staff meetings.

9. Ensures implementation of all consumer treatment and behavior plans, teaching strategies and health and safety protocol, documenting as directed and reporting on a regular basis to the IDT.

10. Provides for the health and well-being of the People Supported by assisting them in the day-to-day maintenance of their environment, assisting in daily hygiene and clothing care, and by keeping record of social and medical information for each Person Supported.

11. Preserves the rights of each Person Supported and his or her family by maintaining confidentiality of all Peoples' PHI under HIPAA guidelines, employing restrictive procedures only when specified in a Person's treatment plan and following the ethical standards of Journey Found.

12. Supervises all direct care staff in assigned programs on a regular basis.

13. Adheres to all safety practices and maintains a safe environment in assigned program (s).

14. Cooperates with special requirements made by the Chief Executive Officer or his/her designee.

15. Provides assistance to program staff in developing and implementing productive house management routines, schedules, and procedures to meet Peoples' Supported IP goals and objectives, among other responsibilities.

16. Planning and Development responsibilities.

17. Performance Evaluation. 

18. There are on-call responsibilities.

19. Privacy of health information. Adheres to Journey Found policy & procedures, which protects the privacy and security of People Supported health information.

20. Electronic Media Security. Maintains the security of electronic media and returns media to his/her supervisor when appropriate.

21. Other responsibilities as assigned by supervisor.

EEOC Statement: Journey Found, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Journey Found, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Requirements

• Computer literacy is required with skills w/fluency in Word, Excel & Outlook
• Two Years Experience minimal in the Human Services Field
• Behavioral Management Experience and/or formal training
• BA/BS in Human Services, ABA, or related field of study preferred
• Leadership Experience Preferred
• Ability to communicate, both orally and in writing
• Must be free from communicable disease
• Must have at least 3 years of driving experience with valid driver’s license

ESSENTIAL PHYSICAL REQUIREMENTS: The ability to move independently throughout a wide range of environments, some of which may not be wheelchair or otherwise handicapped accessible, is required.  Independent transportation to locations that may not be served by public transportation may be necessary.  Journey Found will make reasonable accommodations, whenever possible, when needed and/or requested by employees.  Requests for accommodations will be honored, unless the accommodation would cause undue hardship to the operation of the program and/or on the organization.