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Community Engagement Program Manager Jobs in Springfield, MA

Behavioral Health Network

Program Manager

Holyoke, MA · On-site

Supporting individuals in fostering relationships and community participation * Hiring, training ... Managing program compliance, budgets, and regulatory requirements * Enhancing residents' quality of ...

Harc Inc

Day Program Manager

Hartford, CT · On-site

$50K - $60K/yr

... engagement with the individuals and to assist with adequately meeting the objective of the ... Essential Job Functions: 1. Support Harc in advancing its mission by supporting its community and ...

State of Connecticut

WIOA Program Manager

Hartford, CT · On-site

$101K - $137K/yr

The WIOA Program Manager will work with the OWS team, specifically supporting the vision of the ... community-based organizations, and state agencies), competency with Microsoft Office/related ...

L3HHCM20

Operations Program Manager

Northampton, MA · On-site

Fundamental to our culture is an unwavering focus on values, dedication to our communities, and ... An Operations Program Manager is responsible for overseeing the operational priorities for their ...

L3HHCM20

Operations Program Manager

Northampton, MA

Fundamental to our culture is an unwavering focus on values, dedication to our communities, and ... An Operations Program Manager is responsible for overseeing the operational priorities for their ...

JOURNEY FOUND

Program Manager - 40h

Broad Brook, CT · On-site

$22.65/hr

The work includes: managing groups of individuals in the program and community; providing safe transportation when outside of the residence; assisting with People Supported personal care and ...

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All JobsCommunity Engagement Program Manager JobsCommunity Engagement Program Manager Jobs in Springfield, MA

Community Engagement Program Manager information

See Springfield, MA salary details

$24.4K

$70.3K

$126.1K

How much do community engagement program manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for community engagement program manager in Springfield, MA is $70,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $85,700.00 per year, depending on experience, location, and employer.

What does a Community Engagement Program Manager do?

A Community Engagement Program Manager is responsible for developing, implementing, and overseeing programs that connect organizations with the communities they serve. They build relationships with community members, coordinate outreach initiatives, and gather feedback to ensure that programs meet local needs. Additionally, they collaborate with stakeholders, manage volunteers, and assess the effectiveness of engagement strategies. Their goal is to foster positive relationships and encourage active community participation.

What is the difference between Community Engagement Program Manager vs Community Outreach Coordinator?

AspectCommunity Engagement Program ManagerCommunity Outreach Coordinator
CredentialsBachelor's degree in communications, public relations, or related field; experience in community programsBachelor's degree; experience in outreach or public relations preferred
Work EnvironmentStrategic planning, program development, stakeholder engagementEvent organization, direct community interaction, outreach activities
Employer & IndustryNonprofits, government agencies, corporations with community initiatives

The Community Engagement Program Manager focuses on developing and managing long-term community programs and partnerships, while the Community Outreach Coordinator handles direct outreach activities and event execution. Both roles require strong communication skills and community knowledge, but the Program Manager typically works on strategic planning, whereas the Outreach Coordinator is more involved in day-to-day community interactions.

What are the key skills and qualifications needed to thrive as a Community Engagement Program Manager, and why are they important?

To thrive as a Community Engagement Program Manager, you need expertise in project management, stakeholder engagement, and a background in public relations or social sciences, often supported by a relevant degree. Familiarity with CRM systems, event management software, and data analysis tools is typically expected. Exceptional interpersonal skills, cultural competence, and strong written and verbal communication make candidates stand out in this role. These skills are vital for building trust, fostering positive relationships, and ensuring the successful implementation of community-focused initiatives.

What are some common challenges faced by Community Engagement Program Managers, and how can they effectively overcome them?

Community Engagement Program Managers often encounter challenges such as building trust with diverse stakeholders, managing conflicting priorities, and ensuring meaningful participation from community members. To overcome these hurdles, it's important to maintain open and transparent communication, actively listen to community feedback, and adapt engagement strategies to meet the unique needs of different groups. Successful managers also collaborate closely with internal teams and external partners to align objectives and leverage resources, ensuring that programs remain inclusive and impactful.
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Community Engagement Program Manager jobs near you
Program Manager

Program Manager

Behavioral Health Network (BHN)

Holyoke, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts, proudly recognized as a Certified Great Place to Work and ranked among the Top 10 Employers in Massachusetts by The Boston Globe. Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health care to individuals, families, and communities.

In the Developmental Services program, we provide 24-hour staffed residential, family support, advocacy, and day services to support individuals with developmental disabilities. We value the individuals we serve in shared living and small group homes, working as part of a collaborative team that includes family, BHN staff, and providers to create person-centered plans that reflect strengths, capabilities, and aspirations.

What You'll Do

As a Residential Program Manager, you will play a key role in ensuring the health, safety, and independence of residents by:

  • Overseeing the daily operations of assigned group homes

  • Providing crisis intervention and emergency services, including serving on the on-call rotation

  • Ensuring implementation of treatment plans, health and safety plans, and medication administration

  • Monitoring residents' overall health and empowering them to engage in goal development and decision-making

  • Supporting individuals in fostering relationships and community participation

  • Hiring, training, and supervising staff to deliver high-quality direct care

  • Managing program compliance, budgets, and regulatory requirements

  • Enhancing residents' quality of life by promoting safety, dignity, and community inclusion

What We Offer

  • Mission-Driven Work - Support individuals in achieving independence and meaningful lives

  • Career Growth - One third of all positions at BHN are filled through internal promotions

  • Comprehensive Benefits - Competitive pay, PTO, health/dental/vision, retirement savings, tuition assistance

  • Inclusive Culture - A supportive workplace that values diversity, equity, and inclusion

  • Community Impact - Play a vital role in helping individuals participate in and contribute to their local communities

Who You Are

  • High School Diploma or GED (required); Associate's or Bachelor's Degree (preferred)

  • Minimum 3 years of direct care experience (required)

  • At least 2 years of supervisory experience (preferred)

  • Valid driver's license and reliable vehicle available for work hours (required)

  • Strong leadership, communication, and organizational skills

How to Apply

If you are interested in this opportunity, please click "Apply for Job" below or visit www.bhnworks.org and select "Browse All Jobs" to apply.

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