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Community Development Manager Jobs in Worcester, MA

Imprivata

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Town of Medway

Be Seen First

COMMUNITY & ECONOMIC DEVELOPMENT - TOWN PLANNER

Medway, MA · On-site

$82K - $92K/yr

The Town Planner works in the Department of Community and Economic Development, providing ... Manage PEDB financial accounts, website content, and other administrative functions. Attend PEDB ...

ServiceMaster

Business Development Manager

Worcester, MA · On-site

$55K - $75K/yr

Our environment is a diverse community where successful people work together to achieve common ... will be made by the management of this franchisee. All inquiries about employment at this ...

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All JobsCommunity Development JobsCommunity Development Manager JobsCommunity Development Manager Jobs in Worcester, MA

Community Development Manager information

See Worcester, MA salary details

$35.4K

$76K

$118.2K

How much do community development manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for community development manager in Worcester, MA is $76,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $91,300.00 per year, depending on experience, location, and employer.

What is a community development manager?

A community development manager oversees local events and establishes relationships with community members to promote company visibility and economic growth. Specific job duties vary, depending on the company and industry. In business, you cultivate positive partnerships with local companies, community groups, and government agencies through hosting informational events or attending regional forums. Other responsibilities include analyzing the financial impact your company has on the community and determines whether or not the area provides a healthy market for your company. You research and evaluate the needs of the designated market region and discover how the company can offer products or services to fulfill that need, or find areas to develop and open new businesses. Non-profit organizations utilize community development managers to spread the message of their cause and promote participation or solicit donations.

What are the key skills and qualifications needed to thrive as a community development manager, and why are they important?

To thrive as a Community Development Manager, you need expertise in project management, stakeholder engagement, and community outreach, often supported by a degree in public administration, urban planning, or a related field. Familiarity with grant writing software, CRM systems, and data analysis tools is typically required. Outstanding communication, cultural sensitivity, and leadership skills help build trust and foster productive partnerships. These capabilities are crucial for developing impactful programs, securing resources, and strengthening community relationships.

What does a community development manager do?

A Community Development Manager is responsible for building and maintaining relationships within communities to foster growth, engagement, and positive change. They often work with local organizations, government agencies, and residents to identify community needs and implement projects or programs that address those needs. Their duties may include organizing events, securing funding, managing volunteers, and evaluating the effectiveness of community initiatives. The goal is to enhance the well-being and quality of life for community members while supporting sustainable development.

What is the difference between Community Development Manager vs Community Outreach Coordinator?

AspectCommunity Development ManagerCommunity Outreach Coordinator
Required CredentialsBachelor's degree in social sciences, public administration, or related field; experience in community planningBachelor's degree often preferred; experience in communication or outreach roles
Work EnvironmentOffice-based with site visits; project management focusCommunity events, public meetings, and outreach activities
Employer & Industry UsageNonprofits, government agencies, urban developmentNonprofits, community organizations, government programs
Search & Comparison IntentLooking for managerial roles in community developmentSeeking roles focused on community engagement and outreach

The Community Development Manager typically oversees community projects, manages teams, and develops strategic plans, requiring more experience and higher-level credentials. In contrast, the Community Outreach Coordinator focuses on engaging with the community through events and communication efforts, often with less managerial responsibility. Both roles are vital in community-focused organizations but differ in scope and responsibilities.

What degree do you need for community development manager?

A community development manager typically needs a bachelor's degree in fields such as community development, urban planning, social work, public administration, or related areas. Some roles may prefer or require a master's degree or relevant certifications, along with experience in project management and community engagement.

What are some common challenges faced by community development managers when working with diverse stakeholder groups?

Community Development Managers often work with stakeholders who have varied interests, backgrounds, and priorities. A common challenge is balancing these different perspectives to create programs that are inclusive and effective for the entire community. Navigating conflicting interests requires strong communication, facilitation, and negotiation skills, as well as patience and adaptability. Building trust and fostering collaboration among stakeholders is essential for successful project outcomes and long-term community engagement.
More about Community Development Manager jobs
What are the most commonly searched types of Community Development jobs in Worcester, MA? The most popular types of Community Development jobs in Worcester, MA are:
What job categories do people searching Community Development Manager jobs in Worcester, MA look for? The top searched job categories for Community Development Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Community Development Manager jobs? Cities near Worcester, MA with the most Community Development Manager job openings:
Community Development Manager jobs near you
Infographic showing various Community Development Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $76,007 per year, or $36.5 per hour.

Community Development Manager

Imprivata

Waltham, MA • On-site

$136K - $146K/yr

Full-time

Re-posted 4 days ago

Job description

Description
Ready to join a team that's all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task-it's a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what's possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results-for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We're committed to building an inclusive workplace where everyone feels valued and supported. If you're looking for a place to match your passion with purpose-and where every day you can make an impact-you'll find it here.
We are seeking a Community Development Manager to join our team. This is a hybrid opportunity based out of Waltham, MA.
Job Summary
The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing, advocacy, and business value. This role owns the community platform and engagement initiatives, partnering across Customer Success, Support, Product, Marketing, Sales, Customer Advocacy, and Events to deliver exceptional customer experiences.
Duties and Responsibilities
  • Develop and execute the strategy for Imprivata's customer community to drive engagement, advocacy, retention, and measurable business value.
  • Evolve the Salesforce Experience Cloud community into a premier destination for customer learning, collaboration, support, and networking.
  • Define, track, and report on KPIs, dashboards, and analytics to measure community growth, engagement, satisfaction, and business impact.
  • Design and deliver customer onboarding, recognition, advocacy, and engagement programs that encourage participation and knowledge sharing.
  • Build and nurture relationships with customers, champions, advocates, and community leaders to foster a thriving global community.
  • Manage community content, educational resources, campaigns, forums, and user groups in partnership with cross-functional teams.
  • Plan and execute virtual and in-person customer engagement programs, including webinars, meetups, user groups, and Imprivata Connect.
  • Establish governance, operational processes, and best practices to ensure a scalable, high-quality community experience, partnering with Customer Success to maintain timely engagement.
  • Collaborate with Product, Customer Success, Sales, Marketing, Support, and Engineering to align community initiatives with business objectives and customer needs.
  • Gather, analyze, and communicate customer feedback to support Voice of the Customer initiatives, product improvements, and strategic decision-making.
  • Stay current on industry trends and emerging technologies, identifying opportunities to leverage AI, automation, and digital tools to enhance community experiences.
  • Other duties as assigned and required

Qualifications
  • Bachelor's degree in Business, Marketing, Communications, Information Technology, or a related field with 5+ years of relevant experience, or 7+ years of equivalent professional experience.
  • Proven experience building, growing, and managing customer or technical communities with Salesforce Experience Cloud or similar community engagement platforms.
  • Demonstrated success developing community strategies and programs that drive customer engagement and measurable business outcomes.
  • Strong project management, communication, and stakeholder management skills, with the ability to influence and collaborate across cross-functional teams.
  • Data-driven mindset with experience analyzing engagement metrics and translating insights into action.
  • Highly organized, self-motivated professional who thrives in a fast-paced environment and is passionate about customer engagement and advocacy.
  • Experience managing technical, healthcare IT, customer advocacy, customer marketing, or customer success programs.
  • Experience developing customer champion, ambassador, advisory board, or similar engagement programs.
  • Knowledge of community engagement best practices, member lifecycle management, and event planning for virtual and in-person experiences.
  • Community management certification (CMX, Community-Led Growth, FeverBee, or similar) preferred.

This position offers a total compensation range of $136,000.00 to $146,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This range represents the high and low end of Imprivata's compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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