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Community College Help Desk Jobs (NOW HIRING)

Help Desk Analyst

Dallas, TX · On-site

$50K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk ...

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Pittsburgh, PA . The Help ...

$50K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Philadelphia, PA . The ...

Help Desk Analyst

Dallas, TX · On-site

$50K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk ...

Description Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . ...

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ . The ...

Help Desk Technician

Athens, AL · On-site

$17 - $22.75/hr

Manage help desk ticket intake, capturing complete contact information and issue description, and ... community college graduates and transfer students holding sufficient credits from other ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Location: Trenton, NJ Work Mode: Onsite to Hybrid Duration: 6+ months Knowledge of ... Trenton, NJ. 2-year college degree or equivalent technical study - preferred. Training on the AOC ...

The Help Desk Specialist provides frontline support for a variety of information technology ... Previous experience working in a school, college, or university is desirable. * Strong customer ...

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk ... At least 3 years in a fast-paced customer service role Education: 4 year college degree preferred ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Company Description Help Desk Coordinator will assist customers with computer and application ... Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC ...

Help Desk Technician

Harrisburg, PA · On-site

$19.75 - $26.75/hr

We have openings for Help Desk Technician for one of our client at Harrisburg PA Support in-house ... year college degree or equivalent technical study Additional Information For immediate ...

Position Title: Help Desk Specialist Position Overview: S2Technologies is seeking a Help Desk ... Relevant technical education, certifications, or college coursework preferred. S2Technologies is an ...

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... All training will be conducted on premises at Trenton, NJ. 2-year college degree or equivalent ...

Showing results 41-60

Community College Help Desk information

See salary details

$12

$23

$33

How much do community college help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for community college help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Community College Help Desk jobs?

For Community College Help Desk jobs, the most frequently searched job titles are:

Help Desk Analyst

Dallas, TX • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Community Options rating

6.2

Company rating: 6.2 out of 10

Based on 65 frontline employees who took The Breakroom Quiz


Job description

Description
Position at Community Options, Inc.
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.
We are now hiring a Full-Time Help Desk Analyst in Dallas, TX. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.
Starting Rate: $50,000
Responsibilities
  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software

Minimum Requirements
  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser's, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V
#ind-na

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