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Community College Help Desk Jobs (NOW HIRING)

STI

Help Desk Agent

Nashville, TN · On-site

$16.50 - $21/hr

Help Desk Agent Nashville, TN 9 Months Candidate Must Be Local Job Title: OPS HELP DESK AGENT - ADM ... Graduation from an accredited college or university with a bachelor's degree or graduation from an ...

STI

HELP DESK AGENT

Nashville, TN · On-site

$16.50 - $21/hr

H. Job Title: OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only ... Graduation from an accredited college or university with a bachelor's degree or graduation from an ...

University of Florida

Help Desk Technician

Gainesville, FL · On-site

$25.39 - $26/hr

Appropriate college coursework may substitute at an equivalent rate for the required experience ... care, and community-building collaboration for our state, our nation, and our world. UF is in ...

New

Community Options, Inc.

Help Desk Analyst

Pittsburgh, PA · On-site

$50K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Pittsburgh, PA . The Help ...

Community Options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ . The ...

Community Options, Inc.

Help Desk Analyst

Pittsburgh, PA · On-site

$50K/yr

Description Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Full-Time Help Desk Analyst in Pittsburgh, PA

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Community College Help Desk information

See salary details

$12

$23

$33

How much do community college help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for community college help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Community College Help Desk jobs?

For Community College Help Desk jobs, the most frequently searched job titles are:

College Aide- Help Desk Technician

Manhattan, NY • On-site

City of New York
Public Administration • 10K+ employees
Learn more about City of New Yorkexternal

$20 - $30/hr

Part-time

Re-posted 24 days ago

Key responsibilities

  • Monitor and manage Service Now Help Desk tickets and emails in a timely manner.

  • Provide helpdesk and desktop support for hardware, software, and peripherals, including setting up audio/visual equipment and computers in various rooms.

  • Assist with installs, moves, adds, and changes (IMACs) for computer systems and peripherals at multiple locations.

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

Job description

Company Description
Job Description
The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.
DYCD is seeking a College Aide- Help Desk Technician to perform the below task/responsibilities :
Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner.
Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.
Support and set up audio/visual equipment, computers, and Laptops in several conference rooms, training rooms
and Auditorium.
Assist with IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and
peripherals for all DYCD staff at the 2 Lafayette St. ,123 William St. and 59 Maiden Lane locations.
Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff.
Provide Remote Desktop and Laptop support for DYCD staff participating in the Hybrid Work from
Home Program.
COLLEGE AIDE - ASSIGNMENT LEVE - 1020B
Qualifications
For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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