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College Support Help Desk Jobs (NOW HIRING)

College of Southern Maryland

Help Desk Manager

La Plata, MD · On-site

$55K - $95K/yr

Technology Support Services Opening Date: 06/04/2026 Position Summary Located 45 minutes from the ... Code Green early closure Fridays in the summer; college closure for spring break and several major ...

Integrated Resources INC

Help Desk Support

Clinton, MS

$17.25 - $23.50/hr

Qualifications Bachelor's degree from a four-year college or university preferred. 2+ years customer support/help desk experience. Strong communication, interpersonal, and analytical skills Ability ...

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College Support Help Desk information

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How much do college support help desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for college support help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

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For College Support Help Desk jobs, the most frequently searched job titles are:

IT Support/Help Desk (Onsite Role)

Verona, WI • On-site

COATING PLACE LLC
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees
Learn more about COATING PLACE LLCexternal

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description


**$2,000 Sign-On Bonus!**
1st Shift: 8:00am – 4:30pm, Mon - Fri

This position would be ONSITE

Position Overview

The primary role of the IT Support – Help Desk role is to field help desk calls and support the day-to-day end-user computer operations at Coating Place.

Essential Job Functions

  • Point of contact for all Help Desk calls; log and track requests using ManageEngine ServiceDesk Plus.
  • Support end-user computer hardware, software, and phones.
  • Maintain Asset Tracking database.
  • Assist in user training on software and devices.
  • Analyze ongoing issues and propose long-term solutions.
  • Escalate complex or unresolved issues to senior IT staff or system administrators as needed.
  • Document troubleshooting steps and resolutions to support the department's knowledge base and SOPs.
  • Follow all Coating Place cGMP and Coating Place safety practices, policies, and procedures.
  • Employees at Coating Place work with and/or are familiar with the GMP requirements for Food, Dietary Supplements, Pharmaceuticals, or other elements of each.
  • Depending on the position, the employee will be aware of Halal and/or Kosher requirements.
  • Other duties as assigned.


Education/Skills/Knowledge Required

  • Associates Degree in Computer Science or related field, or enrolled in related program.
  • Excellent communication and analytical skills.
  • Excellent customer service skills.
  • Proficient in Microsoft Windows 11, Microsoft Office 365, and Microsoft SharePoint Online.
  • Networking (CompTIA equivalent).
  • Computer Basics (CompTIA equivalent).
  • Familiar with Domain infrastructure on Windows Server 2019 and up.
  • Understanding of Virtualization concepts (Microsoft Hyper-V, VMware, Citrix).


 Competitive Benefits:

  • Friendly work environment.
  • Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
  • Pre-tax 401(k) and after-tax Roth 401(k) contribution options with company matching up to 5%.
  • Generous Paid-time Off - Accrue up to 17 days of PTO within the 1st year.
  • Tuition Reimbursement Program.
  • Sign-On Bonus!