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Community Assistant Jobs in Rochester, NY (NOW HIRING)

Join Our Team as an Assistant Community Manager - Create Exceptional Resident Experiences and Keep Our Communities Thriving! Are you a customer service champion, an organized problem-solver, and a ...

... with community, fire, police, housing and government agencies Key Goals : * Maintain long-range ... Maintaining the Physical Asset * Assist Site Maintenance Supervisor to prioritize maintenance ...

Community Manager

Rochester, NY · On-site

$65K - $70K/yr

... with community, fire, police, housing and government agencies Key Goals : * Maintain long-range ... Maintaining the Physical Asset * Assist Site Maintenance Supervisor to prioritize maintenance ...

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Community Assistant information

See Rochester, NY salary details

$10

$18

$25

How much do community assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for community assistant in Rochester, NY is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.47 per hour, depending on experience, location, and employer.

What does a community assistant do?

A Community Assistant typically helps manage and support a residential or community environment, such as a student housing complex or apartment community. Their responsibilities often include assisting residents, organizing events, communicating important information, addressing concerns, and sometimes helping with administrative tasks. Community Assistants act as a liaison between residents and management to ensure a positive living experience. They may also help enforce community policies and promote a friendly, inclusive atmosphere.

What are the key skills and qualifications needed to thrive as a community assistant, and why are they important?

To thrive as a Community Assistant, you need strong organizational abilities, interpersonal skills, and a high school diploma or equivalent, often with experience in customer service or student affairs. Familiarity with property management software, email platforms, and scheduling tools is typically expected. Outstanding communication, conflict resolution, and teamwork skills set top candidates apart. These skills are crucial for maintaining positive resident relations, resolving issues efficiently, and supporting a vibrant community environment.

What are some common challenges faced by community assistants, and how can they effectively address them?

Community Assistants often navigate challenges such as balancing the needs of diverse community members, handling conflict resolution, and maintaining clear communication. These challenges can be managed by developing strong interpersonal skills, staying organized, and proactively engaging with residents or community members. Regular training on conflict management and utilizing feedback from the community also help in creating a positive and inclusive environment.

What is the difference between Community Assistant vs Resident Advisor?

AspectCommunity AssistantResident Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma; college students often preferred
Work EnvironmentCommunity centers, apartment complexes, housing facilitiesCollege dormitories, student housing
Employer & IndustryProperty management companies, housing authoritiesUniversities, colleges, student housing
Common Search & ComparisonYesYes

Both Community Assistants and Resident Advisors work in housing environments, providing support and assistance to residents. Community Assistants typically work in apartment complexes or community centers, focusing on general resident support, event coordination, and safety. Resident Advisors primarily serve college students in dormitories, offering peer support, enforcing residence policies, and fostering community. While their roles overlap in community engagement, the main difference lies in the setting and specific responsibilities.

More about Community Assistant jobs

What are the most commonly searched types of Community jobs in Rochester, NY?

The most popular types of Community jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Community Assistant jobs?

Cities near Rochester, NY with the most Community Assistant job openings:

Infographic showing various Community Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,160 per year, or $17.9 per hour.

Assistant Community Manager

Morgan Properties

Webster, NY • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Morgan Properties rating

7.8

Company rating: 7.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

86th of 204 rated real estate companies


Job description

Join Our Team as an Assistant Community Manager - Create Exceptional Resident Experiences and Keep Our Communities Thriving!
Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations-often across multiple sites.
This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.
Benefits That Make a Difference:
Excellent Pay : $22.00-$25.00/ hour
20% Apartment Rental Discount
$300 Morgan Essentials - paid quarterly
Renewal Commissions
Education/Tuition Reimbursement
Medical, Dental, and Vision Insurance
Life and AD&D Insurance
401(k) Retirement Plan with Company Match
Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
What You'll Do:
Resident Engagement & Customer Service
Be the friendly face and main point of contact for residents and visitors.
Respond to resident needs with empathy and professionalism.
Conduct community tours-walk-ins and those scheduled by our Regional Sales Team.
Support move-ins and move-outs, creating a seamless experience.
Escalate resident concerns as needed to leadership.
Community Operations
Inspect homes before move-in to ensure quality.
Walk the property and flag any maintenance or curb appeal issues.
Assist in planning and executing resident events.
Help ensure safety standards and community policies are followed.
Administrative Support
Keep resident records accurate and up to date.
Assist in preparing community reports.
Support day-to-day admin tasks as assigned.
What You Bring:
2+ years of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to problem-solve and stay organized in a fast-paced environment.
A valid driver's license and the willingness to drive between communities if needed.
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

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