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Communications Specialists Jobs (NOW HIRING)

City of Katy

Emergency Communications Specialist

Katy, TX · On-site

$24.01 - $30.01/hr

NOW HIRING · Emergency Communications Specialists CITY OF KATY POLICE DEPARTMENTYou Are The First First Responder.Emergency Communications Specialist · Shift Work · 24.01-34.01/hr.Shift Work | 9-1 ...

City of Katy

Emergency Communications Specialist

Katy, TX · On-site

$24.01 - $30.01/hr

NOW HIRING • Emergency Communications Specialists CITY OF KATY POLICE DEPARTMENT You Are The First First Responder. Emergency Communications Specialist • Shift Work • 24.01-34.01/hr. Shift Work ...

Gunnison County, Colorado

Communications Supervisor

CO · On-site

$76K - $89K/yr

In this leadership role at the Gunnison Regional Communications Center, you will work side by side with Emergency Communications Specialists handling 9-1-1 and non emergency calls while guiding your ...

City of Katy

Emergency Communications Specialist

Katy, TX · On-site

$49K - $65K/yr

NOW HIRING · Emergency Communications Specialists CITY OF KATY POLICE DEPARTMENT You Are The First First Responder. Emergency Communications Specialist · Shift Work · 24.01-34.01/hr. Shift Work ...

The Weir Group PLC

Communications Specialist

Fort Worth, TX · On-site

$51K - $68K/yr

Plan and deliver communications across internal channels, partnering with stakeholders including senior leaders and regional communications specialists to execute campaigns that drive engagement and ...

Town of Vail

Emergency Communications Specialist

Vail, CO

$32.80 - $34.03/hr

The Town of Vail is NOW HIRING Emergency Communications Specialists! $6,000 HIRING BONUS* Starting at $32.80/per hour - $34.03/per hour after successfully completing training Click here to learn more ...

Weir Group

Communications Specialist

Fort Worth, TX · Hybrid

$51K - $68K/yr

Plan and deliver communications across internal channels, partnering with stakeholders including senior leaders and regional communications specialists to execute campaigns that drive engagement and ...

Town of Vail

Emergency Communications Specialist

Vail, CO · On-site

$32.80 - $34.03/hr

Position Overview The Town of Vail is NOW HIRING Emergency Communications Specialists! $6,000 HIRING BONUS* Starting at $32.80/per hour - $34.03/per hour after successfully completing training Click ...

Town of Vail

Emergency Communications Specialist

Vail, CO · On-site

$32 - $33.20/hr

Position Overview The Town of Vail is NOW HIRING Emergency Communications Specialists! $6,000 HIRING BONUS* Starting at $32.80/per hour - $34.03/per hour after successfully completing training Click ...

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Communications Specialists information

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$31K

$67K

$111.5K

How much do communications specialists jobs pay per year?

As of Sep 2, 2026, the average yearly pay for communications specialists in the United States is $67,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is the difference between Communications Specialists vs Public Relations Specialists?

AspectCommunications SpecialistsPublic Relations Specialists
CredentialsBachelor's degree in communications, marketing, or related fieldBachelor's degree in public relations, communications, or related field
Work EnvironmentCorporate, nonprofit, government, mediaPublic relations firms, corporate communications, nonprofit
Employer & Industry UsageUsed across various industries for internal and external communicationPrimarily in organizations managing public image and media relations
Common Search & ComparisonOften compared for roles involving communication strategiesCompared for media relations and reputation management

Communications Specialists focus on creating and managing internal and external communications across various platforms, while Public Relations Specialists primarily handle media relations and reputation management. Both roles require similar credentials and are used across many industries, but their core functions differ in scope and focus.

What are the duties of a communications specialist?

A communications specialist is responsible for developing and implementing communication strategies, creating content for various channels such as press releases, social media, and internal communications, and managing media relations. They often use tools like media monitoring software and require strong writing, editing, and interpersonal skills to effectively convey messages and support organizational goals.

What do you do as a communications specialist?

A communications specialist develops and implements strategies to effectively convey information within an organization or to the public. They create content for various channels such as press releases, social media, and internal communications, often using tools like media monitoring software and requiring strong writing and interpersonal skills.
More about Communications Specialists jobs

What cities are hiring for Communications Specialists jobs?

Cities with the most Communications Specialists job openings:

What states have the most Communications Specialists jobs?

States with the most job openings for Communications Specialists jobs include:

What job categories do people searching Communications Specialists jobs look for?

The top searched job categories for Communications Specialists jobs are:

Communications Specialists jobs near you
Infographic showing various Communications Specialists job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $67,006 per year, or $32.2 per hour.

Communications Manager

Excelsior Ambulance Service Inc

Jacksonville, FL • On-site

$82K - $85K/yr

Full-time

Posted 2 days ago

New

Job description

Job Title

Communications Manager

Location

Jacksonville, FL

Department

Office

Status

Exempt / Salary Range

Reports to

Communications Leadership Team

Position Summary

The Communications Manager provides day-to-day leadership and operational oversight of the Communications Center and its dedicated team of communications specialists and call takers. The position is responsible for supporting safe, timely, and efficient emergency and non-emergency ambulance and transportation services; assisting staff with decision-making and unit/call assignments; monitoring service performance; and providing routine operational reports to agency leadership. The Communications Manager also partners closely with Operations to promote compliance with company policies and procedures, strong customer service, on-time performance, and effective system status management.

Essential Duties and ResponsibilitiesCommunications Center Operations
  • Oversee daily Communications Center operations and provide real-time leadership, guidance, and decision support to communications specialists and call takers.
  • Proficiently monitor and respond to calls and emails using established call-handling and information-management systems while delivering excellent customer support to providers, facilities, public-safety partners, field personnel, and coworkers.
  • Maintain a calm, professional demeanor during periods of high call volume, unusual events, emergencies, and other high-stress situations.
  • Follow established parameters and formats for receiving requests for service and ensure transportation requests are reviewed, scheduled, and assigned appropriately.
  • Allocate available resources based on operational needs, approved protocols, and sound decision-making.
  • Monitor, update, and control the location and movement of field units; document response times; and assist responding units with routing instructions when necessary.
  • Effectively document and communicate trip information, including confirmations, equipment requirements, and other operational details.
  • Relay instructions from senior management, messages, emergency information, and other time-sensitive communications accurately and promptly.
Quality, Customer Service, and Compliance
  • Demonstrate and reinforce exceptional customer service in all aspects of Communications Center operations.
  • Provide quality assurance oversight of communications specialists and call takers to support compliance with company policies, procedures, General Orders, memorandums, and established communication standards.
  • Maintain current working knowledge of applicable company policies, procedures, General Orders, memorandums, and Communications Center protocols.
  • Ensure completeness and accuracy of position-related data entry before the end of each shift.
  • Act with integrity, honesty, professionalism, and sound judgment in support of Excelsior Ambulance Service departmental standards and values.
  • Adhere to all applicable information systems security policies and procedures.
CAD, Technology, and Reporting
  • Enter all requests for service accurately and completely into the Computer Aided Dispatch (CAD) system.
  • Prepare and provide daily or requested reports on unit utilization, Unit Hour Utilization (UHU), call volume, on-time performance, response times, and other operational metrics for agency leadership.
  • Demonstrate extensive working knowledge of Communications Center equipment and systems, including communication consoles, radio systems, recording systems, CAD, and related technology.
  • Report Communications Center equipment or system failures to the Communications Leadership Team in a timely and appropriate manner.
  • Evaluate current practices, policies, procedures, and workflows and recommend improvements that enhance customer service, operational efficiency, accuracy, and performance.
Staffing and Operational Coordination
  • Prepare bi-weekly schedules for communications specialists and call takers based on call volume, staffing requirements, and Communications Center needs, with senior-management approval as required.
  • Review pre-scheduled calls in advance and coordinate with operational leadership regarding unit requirements necessary to support successful on-time performance.
  • Collaborate with Operations personnel to support company policy compliance, staffing coordination, system status management, and service-delivery goals.
  • Communicate with public-safety partners regarding emergent requests and operational needs, including mutual-aid responses and Mass Casualty Incident (MCI) unit requests.
Other Responsibilities
  • Perform other duties as assigned consistent with the responsibilities and operational needs of the position.
Minimum Required Qualifications
  • High school diploma or equivalent.
  • Minimum of five (5) years of private EMS or public-safety dispatching experience, including at least three (3) years of supervisory and/or management-level experience. 
  • Demonstrated experience compiling operational data and producing reports on UHU, on-time performance, call volume, and other metrics requested by senior management. This requirement is mandatory.
  • Ability to read and write English proficiently and communicate clearly by radio and telephone.
  • Ability to record, transmit, and report information accurately and completely.
  • Ability to efficiently utilize assigned communications equipment and basic computer applications.
  • Ability to manage multiple priorities simultaneously and perform effectively in high-stress situations.
  • Typing speed and accuracy sufficient to efficiently process service requests and operational information.
  • Experience using a two-way radio system.
Preferred Qualifications
  • Experience with Logis/ESO Computer Aided Dispatch software.
  • Experience with TripMaster (CTS) NEMT dispatch and scheduling software.

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