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Communication Jobs in Rhode Island (NOW HIRING)

ITG Communications

Sr. Project Manager

Smithfield, RI · On-site

ITG Communications is hiring a Senior Project Manager in Smithfield, RI. Purpose: The Senior Project Manager - Construction is responsible for leading and executing complex or high-visibility ...

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All JobsCommunication JobsCommunication Jobs in Rhode Island

Communication information

See Rhode Island salary details

$19.1K

$48K

$69.5K

How much do communication jobs pay per year?

As of Aug 15, 2026, the average yearly pay for communication in Rhode Island is $48,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $54,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in communication roles, and how can they be addressed?

Professionals in communication roles often encounter challenges such as managing multiple projects with tight deadlines, ensuring consistent messaging across diverse platforms, and adapting to rapidly changing communication technologies. Building strong organizational and time-management skills helps juggle competing priorities, while ongoing professional development ensures familiarity with the latest tools and trends. Effective collaboration with other departments, such as marketing, HR, and leadership, is also key to aligning messages and achieving strategic goals.

What is the difference between Communication vs Public Relations Specialist?

AspectCommunicationPublic Relations Specialist
Required CredentialsDegree in Communications, Journalism, or related fieldDegree in Communications, Public Relations, or related field; often with PR certifications
Work EnvironmentCorporate, media, nonprofit, or government settingsPublic relations agencies, corporate communications departments
Employer & Industry UsageUsed across various industries for internal and external messagingPrimarily in PR firms and corporate sectors managing public image
Common Search & ComparisonGeneral communication roles, media relations, internal communicationMedia campaigns, reputation management, press releases

While both roles involve managing information, Communication professionals focus on overall messaging strategies across multiple channels, whereas Public Relations Specialists specifically handle media relations and reputation management to shape public perception.

What are the key skills and qualifications needed to thrive as a communications specialist, and why are they important?

To thrive as a Communications Specialist, you need strong writing, editing, and verbal communication skills, typically supported by a degree in communications, journalism, or a related field. Familiarity with media relations tools, content management systems (CMS), and social media platforms is highly valuable. Creativity, adaptability, and the ability to collaborate effectively with diverse teams are important soft skills for this role. These abilities ensure that messages are clear, engaging, and aligned with organizational goals, enhancing internal and external relations.

What are high paying jobs in communications?

High-paying jobs in communications include roles such as public relations director, corporate communications manager, and media director, often requiring advanced degrees and strong leadership skills. These positions typically offer six-figure salaries and involve strategic planning, media relations, and content management. Experience, industry sector, and certifications can influence earning potential in this field.

What is a communication job?

Communication jobs are roles that focus on facilitating, managing, and improving the flow of information within and outside of an organization. These positions can include public relations specialists, corporate communicators, media relations managers, content creators, and more. Professionals in communication are responsible for crafting messages, managing media inquiries, developing communication strategies, and ensuring that information is clear and consistent. They play a key role in building and maintaining an organization's image and relationships with stakeholders.

What are careers in communication?

Careers in communication involve creating, managing, and delivering information across various platforms such as media, public relations, advertising, and corporate communication. These roles often require strong writing, speaking, and interpersonal skills, and may involve working with tools like social media, press releases, or communication strategies. Common positions include public relations specialist, corporate communicator, media planner, and content creator.

What are the most commonly searched types of Communication jobs in Rhode Island?

The most popular types of Communication jobs in Rhode Island are:

What are popular job titles related to Communication jobs in Rhode Island?

For Communication jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Communication jobs in Rhode Island look for?

The top searched job categories for Communication jobs in Rhode Island are:

What cities in Rhode Island are hiring for Communication jobs?

Cities in Rhode Island with the most Communication job openings:

Communication jobs near you
Infographic showing various Communication job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $48,049 per year, or $23.1 per hour.

Senior Manager - Unified Communications Operations (Remote)

First Citizens Bank

Carolina, RI • Remote

Full-time

Posted 7 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.

The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations


Responsibilities

Leadership & Operational Management

  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations

  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives

  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance

  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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