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Communication Associate Jobs in Connecticut (NOW HIRING)

U.S. Navy

DESIGN & COMMUNICATION MANAGER

New Haven, CT · On-site

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Hamden, CT · On-site

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

ABOUT As a Mass Communication Specialist, it's your job to tell our story. Use your creativity to ... College credit hours toward a bachelor's or associate degree through the American Council on ...

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All JobsCommunication Associate JobsCommunication Associate Jobs in Connecticut

Communication Associate information

See Connecticut salary details

$28.5K

$54.7K

$78.5K

How much do communication associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for communication associate in Connecticut is $54,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $62,300.00 per year, depending on experience, location, and employer.

What is the career path of a communication associate?

A communication associate typically starts in entry-level roles such as communications coordinator or assistant, gaining experience in writing, media relations, and content creation. With experience and skill development, they can advance to positions like communications specialist, manager, or director, often expanding their responsibilities to strategic planning and leadership within organizations.

What is the role of a communication associate?

A communication associate is responsible for developing and implementing communication strategies, creating content for various channels, and managing media relations to support an organization’s messaging. They often use tools like social media platforms, press releases, and internal communication systems, and may require strong writing and interpersonal skills. The role typically involves coordinating with teams to ensure consistent and effective communication efforts.

What is the difference between Communication Associate vs Public Relations Coordinator?

AspectCommunication AssociatePublic Relations Coordinator
Required CredentialsBachelor's degree in Communications, Marketing, or related fieldBachelor's degree in Communications, Public Relations, or related field
Work EnvironmentCorporate, nonprofit, or agency settingsPublic relations firms, corporate communications departments
Employer & Industry UsageUsed across various industries for internal and external communicationPrimarily in PR agencies and organizations managing public image
Common Search & ComparisonOften compared for entry-level communication rolesCompared for roles focused on media relations and reputation management

The Communication Associate and Public Relations Coordinator roles share similar educational backgrounds and work environments, often overlapping in corporate and nonprofit sectors. However, Communication Associates typically handle broader internal and external communications, while Public Relations Coordinators focus more on media relations and managing public image. Both roles are essential in organizational communication strategies, with the main difference lying in their specific focus areas.

What is a communication associate?

A communication associate is a professional responsible for developing and implementing communication strategies, creating content, and managing media relations within an organization. They often use tools like social media, press releases, and internal communications to support organizational goals and may require strong writing and interpersonal skills. The role typically involves collaboration with other departments and may require familiarity with communication platforms and basic project management.

How does a communication associate typically collaborate with other departments within an organization?

Communication Associates play a key role in ensuring consistent messaging across an organization by working closely with various departments such as marketing, public relations, and human resources. They may coordinate with subject matter experts to gather information, draft internal announcements, and support company-wide campaigns. Regular cross-departmental meetings and collaborative projects are common, requiring strong interpersonal and project management skills. This collaborative environment helps Communication Associates gain a broad understanding of the organization and develop relationships that can support future career advancement.

Do jobs in communication associate pay well?

Communication associate roles typically offer entry-level salaries that vary by location and organization but generally provide a moderate income compared to other entry-level positions. Salaries can increase with experience, additional skills such as writing or digital media, and certifications. Overall, pay is often considered average for early-career roles in communications fields.

What are the key skills and qualifications needed to thrive as a communication associate?

To succeed as a Communication Associate, you typically need strong writing, editing, and verbal communication skills, often supported by a bachelor's degree in communications, public relations, or a related field. Familiarity with content management systems (CMS), social media platforms, and design tools like Adobe Creative Suite is highly valuable. Outstanding interpersonal skills, attention to detail, and the ability to adapt messages for diverse audiences set top candidates apart. These competencies are crucial for creating effective communications that enhance an organization's image and ensure clear, consistent messaging.

What does a communication associate do?

A Communication Associate is responsible for supporting an organization’s communication and public relations efforts. This role typically involves creating and editing content for press releases, newsletters, social media, and the company website. Communication Associates help coordinate events, manage media outreach, and monitor the effectiveness of communication strategies. They work closely with other team members to ensure consistent messaging and brand representation. The position often requires strong writing, organizational, and interpersonal skills.
What are the most commonly searched types of Communication jobs in Connecticut? The most popular types of Communication jobs in Connecticut are:
What cities in Connecticut are hiring for Communication Associate jobs? Cities in Connecticut with the most Communication Associate job openings:
Communication Associate jobs near you
Infographic showing various Communication Associate job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $54,688 per year, or $26.3 per hour.

Lead Periop Communication Associate

Yale New Haven Health

New Haven, CT • On-site

$18.25 - $22/hr

Full-time

Posted 23 days ago

Yale New Haven Health rating

7.3

Company rating: 7.3 out of 10

Based on 231 frontline employees who took The Breakroom Quiz

304th of 887 rated healthcare providers

Job description

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the general direction of the Supervisor, responsible for coordinating the staff who perform various reception, scheduling and communication liaison functions. Ensures positive interactions with patients, family members, medical staff, third party representatives and hospital personnel. Promotes good customer service in the work environment. Effectively utilizes all computer systems to ensure that the responsibilities of the role are met. Performs certain statistical and QA functions. Contributes to the hiring, reviews and schedules of employees. Develops new procedures and participates in the planning, training and implementation of system improvements to enhance the operating functions of the department. Assumes in-charge responsibility during the absence of management or as needed. Can function as a front-line communication associate/assistant and fill-in as needed.
Supports leadership decisions related to the sequencing of complex physician and surgery scheduling. Under the guise of Perioperative Leadership, manipulates the surgery schedule as needed in coordination with the scheduling office, OR leadership, surgeons, equipment and assistants needed for the procedure. Is familiar with standard concepts, practices, and procedures within a particular field to comply with scheduling requirements and distributes pre/post-operative information to patients. A major focus in completing these responsibilities will rely on the individual 's attention to detail, specificity and accuracy as it relates to the surgery, the supporting documentation and an extraordinary level of patient sensitivity and compassion. Position requires the individual to maintain a high awareness of Service Excellence representing 'I am YNHH' and always exhibiting the Standards of Professional Behavior in all locations. Works independently under limited supervision, requiring a certain degree of creativity and latitude to successfully navigate complex scheduling and ensure a positive patient experience.
EEO/AA/Disability/Veteran
Responsibilities
  • 1. 1. LEADERSHIP: Coordinates work activities of staff to maintain daily workflow. Takes charge during the absence of management. Develops work schedules and contributes to the hiring, training and reviews of employees. Uses good decision-making skills and balances priorities and tasks appropriately so that the goals of the department are met. Maintains statistical reports to track volume and quality of service. 1.1. Assumes 'in-charge' responsibilities during the absence of management or as needed, which may include coverage on evenings, nights and weekends 1.2. Acts as a role model, balancing the needs of the customer with the productivity of the department 1.2.1. Arrives to work dressed in the appropriate uniform as identified by the department 100% of the time 1.3. Provides input on disciplinary action when departmental and hospital policies have been violated. 1.4. Responsible for reviewing and/or updating all training materials and provides training to other staff members. 1.4.1. Ensures that all mandatory training requirements of employees are met. 1.5. Prepares monthly and/or weekly schedules and adjusts staffing to accommodate illnesses, absences and unexpected events. 1.5.1. Assigns and monitors daily workload to appropriate personnel based on staffing level. 1.6. Ensures employees comply with HIPAA regulations, following YNHHS guidelines, addressing violations. 1.7. Participates in meetings with external departments as it relates to patient communication/coordination processes 1.8. Provides ongoing reports to track customer service standards, quality assurance and employee productivity 1.9. Incorporates new policies and procedures as it relates to the Perioperative Services department.
    • 1.1 Assumes 'in-charge' responsibilities during the absence of management or as needed, which may include coverage on evenings, nights and weekends.
  • 2. 2. PROBLEM SOLVING Integrates a variety of resources and avenues to assess the needs of the staff. Uses good problem-solving and decision-making methods and resourcefulness to resolve issues. 2.1. Resolves difficult situations based on department guidelines; seeks leadership assistance when needed 2.2. Identifies, communications and implements processes that will optimize patient communication/coordination and/or patient experience processes 2.2.1. Helps to determine the course of action to be taken when analyzing and resolving problems
  • 3. 3. COMMUNICATION LIAISON: must be able to perform all functions of a communication associate/assistant, performing reception and communication duties to ensure all patient, visitor, and staff needs in support of the Peri-operative Services are met in addition to serving as a departmental content expert as it relates to patient communication/coordination functions. 3.1. Is knowledgeable of all applicable downtime policies and procedures 3.2. Updates policies and procedures as needed 3.3. Monitors, evaluates and responds to workflow abnormalities 3.4. Proficient in utilizing Microsoft applications
  • 4. 4. MEDICAL RECORD MAINTENANCE: Ensures all patient medical records/forms within area maintain HIPAA compliance 4.1. Receives, reviews, sorts, prioritizes and scans necessary documents received. 4.2. Ensures accurate document retrieval processes are followed
  • 5. 5. REGISTRATION/ADMITTING: Initiates and completes patient visit information in accordance with protocol to manage the OR Status Board related to prioritizing the patient flow for the registration process within Perioperative Services. 5.1. Collects necessary patient demographic and insurance information when completing the registration process; collects co-payments and/or deductibles due at the time of surgery, as needed 5.2. During the arrival process, properly identifies patients in a timely and accurate manner while adhering to Patient Identity/Red Flag rules ensuring patient safety. 5.3. Prints patient identification label and places ID band on all patients to assure proper patient identification. 5.4. Proficiently processes the various types of patient bookings (direct admits, inpatients, etc.). 5.5. Escort patients (walking or wheelchair) to treatment areas as needed 5.6. Maintains the visitor volume and adheres to visitor pass restrictions protocol. 5.7. For directional purposes, displays detailed knowledge of the overall department locations within the hospital, being able to provide directions to surgical patients (and support departments as needed) at each access point.
  • 6. 6. SURGERY SCHEDULING: Coordinates and supports tasks related to patient surgical scheduling. 6.1. Monitors add-on case depot for case placement coordination utilizing information via epic case entry function 6.2. Gathers booking sheets and consents from the clinic via fax, following up for completion when necessary. 6.3. Emergency preparedness, i.e. Level 1 or Level 2 cases: must be proficient in downtime and incident planning.
  • 7. 7. CUSTOMER SERVICE: Provides excellent Customer Service in accordance with YNHHS protocol. 7.1. Ensures smooth functioning of processes to ensure a positive patient experience by acknowledging and receiving patients, physicians and visitors to the department following the YNHHS Standard of Professional Behaviors 7.2. Identifies events where the service to a customer was less than optimal. Appropriately initiates and carries through the Service Recovery process. 7.3. Contributes to a positive work environment, actively discouraging 'we vs. them? thinking, helping others. 7.4. Demonstrates YNHH Values by doing the right thing; putting patients and families first; valuing all people; being empathetic; being responsible and taking action
  • 8. 8. RESOURCE MANAGEMENT: Utilizes resources to effectively support patient experience. 8.1. In collaboration with Supervisor/Manager, provides support in other Perioperative service areas, routinely providing coverage as necessary to maintain skill sets. 8.2. Participates in designated committees, staff meetings, workgroups, and attends all in-service to lead and/or support team building and communication enhancements. 8.3. Independently optimizes time related to role.
  • 9. 9. SUPPORTS ORGANIZATION AND DEPARTMENT GOALS: 9.1. Performs all functions in accordance with established policies and procedures. 9.2. Actively participates in departmental goal setting, reviewing data as needed and implementing changes 9.3. Demonstrates a thorough understanding of all the functions that relate to patient communication/coordination, operating room workflows and an overall understanding of the hospital as a whole.
  • 10. 10. Performs other duties as assigned by Leadership.

Qualifications
EDUCATION
High School graduate with demonstrated continuing education at a college level program or equivalent experience. Bachelor's Degree preferred.
EXPERIENCE
Three or more years experience in a hospital environment with emphasis on customer service, administrative clerical, registration and/or scheduling processes. Ability to utilize PC Applications, including Microsoft Office. One years experience managing high volume telephone calls or experience as an operator or dispatcher is preferred.
SPECIAL SKILLS
Excellent interpersonal skills and leadership ability. Self-directed, well organized and exhibiting team-oriented skills with the ability and desire to educate and advocate for patients and their families. Must be able to multitask and reprioritize in response to fluctuations in volume. Strong interpersonal skills and ability to build rapport with a wide variety of individuals including clinical staff to meet operational and patient needs. Excellent investigative, critical thinking and problem-solving skills. Intermediate computer skills and the ability to adapt to various programs/systems. Demonstrated proficiency in understanding registration work queues that affect workflow. Must be able to provide training or in-service to other staff and areas within the department. Consistently demonstrates effective written and oral communication skills in coordination with the Standards of Professional behavior with the ability to communicate complex requirements across clinical and financial disciplines. Demonstrates working knowledge of Medical Terminology.
YNHHS Requisition ID
185927

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