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Commitment Desk Analyst Jobs (NOW HIRING)

Service Desk Analyst

Greenwood, SC ยท On-site

$19.50 - $26.75/hr

The IT Service Desk Analyst provides front-line technical support for a multi-facility healthcare ... Customer-focused mindset with a commitment to providing responsive, respectful, and solution ...

Service Desk Analyst

Greenwood, SC ยท On-site

$19.50 - $26.75/hr

The IT Service Desk Analyst provides front-line technical support for a multi-facility healthcare ... Customer-focused mindset with a commitment to providing responsive, respectful, and solution ...

SERVICE DESK ANALYST

Thomasville, GA ยท On-site

$16.50 - $22.75/hr

Service Desk Analyst - IS Corporate Services Description: Education Requirements: Associate ... Demonstrates commitment to quality improvement. Perks/Benefits: (for eligible employees): Have ...

Help Desk Analyst

Salem, OR ยท On-site

$50K - $55K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity ... Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU Broad River Retail ...

Help Desk Analyst

Salem, OR ยท On-site

$50K - $55K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity ... Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU Broad River Retail ...

Service Desk Analyst II

Durham, NC ยท On-site

$19.75 - $27/hr

Service Desk Analyst II - Duke University OIT Be You. Be Bold. Choose Duke. Be You. Introduction ... Commitment to documentation standards, SOPs, and security policies. Position Type On site - Work ...

Senior Analyst, Service Desk

Jersey City, NJ ยท On-site

$96K - $127K/yr

... our commitment to providing relentless, customized services is the foundation of our consistent ... We are seeking a Service Desk Analyst to work out of our New York office. The Senior Service Desk ...

Service Desk Analyst II

Durham, NC ยท On-site

$19.75 - $27/hr

Service Desk Analyst II - Duke University OIT Be You. Be Bold. Choose Duke. Be You. Introduction ... Commitment to documentation standards, SOPs, and security policies. Position Type On site - Work ...

Help Desk Analyst

Cleveland, OH ยท On-site

$60K/yr

Service Desk Analyst (Onsite | Full-Time) Cleveland, OH (Onsite) Full-Time, Contract-to-Hire Hours ... As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ...

Service Desk Analyst

Fort Wayne, IN ยท Hybrid

$20.25 - $27.75/hr

The Service Desk Analyst provides first- and second-level technical support to end users across PC ... Our commitment to excellence is reflected in our innovative products, industry leading quality ...

HELP DESK ANALYST

Dallas, TX ยท On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... strong commitment to the community. Our reputation as an award-winning employer shows in the ...

HELP DESK ANALYST

Dallas, TX ยท On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... strong commitment to the community. Our reputation as an award-winning employer shows in the ...

Job Summary We are seeking a customer-focused Help Desk Support Analyst to provide first-level ... Strong customer service orientation and commitment to end-user satisfaction. Preferred ...

Service Desk Analyst

Arlington, VA ยท On-site

$72K/yr

Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and ... Service Desk Analyst Location: On-site in Arlington, VA. Clearance: DoD Secret Pay Rate: $31.25 per ...

Job Summary We are seeking a customer-focused Help Desk Support Analyst to provide first-level ... Strong customer service orientation and commitment to end-user satisfaction. Preferred ...

New

Service Desk Analyst

Arlington, VA ยท On-site

$23.50 - $32/hr

Experience in a Service Desk, IT Support, or Help Desk environment. * Strong analytical and ... We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and ...

Showing results 21-40

Commitment Desk Analyst information

See salary details

$14

$24

$35

How much do commitment desk analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for commitment desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are popular job titles related to Commitment Desk Analyst jobs?

For Commitment Desk Analyst jobs, the most frequently searched job titles are:

Infographic showing various Commitment Desk Analyst job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Service Desk Analyst

Greenwood, SC โ€ข On-site

Greenwood County Hospital Board
Hospitalsย โ€ขย 51 - 200 employees

$19.50 - $26.75/hr

Full-time

Posted 11 days ago


Job description

8:00AM-5:00PM, Monday-Friday

Position Summary:

The IT Service Desk Analyst provides front-line technical support for a multi-facility healthcare organization, including hospitals, ambulatory practices, and patient-facing applications such as MyChart. The Analyst is responsible for monitoring IT systems, responding to service desk inquiries, resolving hardware and software issues, and ensuring high-quality support to internal staff and external patients. This position requires strong technical troubleshooting skills, clear communication, and a focus on delivering excellent customer service.

Key Responsibilities:

  • Respond promptly to incoming IT service desk calls, emails, and ticket submissions from hospital staff, ambulatory clinics, and patients.
  • Provide first-level support for a wide range of technologies including desktops, laptops, printers, mobile devices, software applications, and clinical systems.
  • Assist patients with MyChart-related inquiries such as login issues, account setup, password resets, and general navigation.
  • Monitor system consoles and alerts for network or system errors; escalate critical issues to appropriate technical teams as needed.
  • Coordinate and document troubleshooting steps for recurring issues; contribute to knowledge base articles and service documentation.
  • Use judgment and initiative to assess the complexity of issues and determine appropriate resolution steps or escalation paths.
  • Collaborate with other IT team members to ensure timely and effective resolution of incidents and service requests.
  • Inform IT leadership of significant incidents, patterns of concern, or service-impacting events.
  • Maintain detailed and accurate documentation of support activities in the ticketing system.
  • Support onboarding of new users by configuring accounts, devices, and access according to role-based requirements.
  • Perform other related duties as assigned by the Service Desk Supervisor or Director of IT.

Education and Skills Qualifications:

  • Associate’s degree in Information Technology or a related field preferred; equivalent work experience will be considered.
  • 1–2 years of experience in a technical support or service desk role, preferably in a healthcare environment.
  • Familiarity with EHR systems (e.g., Epic) and patient portals (e.g., MyChart) strongly preferred.
  • Excellent verbal and written communication skills, especially when interacting with non-technical users or patients.
  • Demonstrated ability to troubleshoot hardware, software, and network-related issues.
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
  • Customer-focused mindset with a commitment to providing responsive, respectful, and solution-oriented support.

Greenwood County Hospital logo

About Greenwood County Hospital

Sourced by ZipRecruiter

The Greenwood County Hospital group is a critical-access, not-for-profit medical group comprised of the Greenwood County Hospital and Outreach Clinic, as well as two rural health clinics: Eureka Clinic and Howard Clinic. Our 25-bed full-service hospital includes acute care, a rehabilitation center and a home health agency.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Eureka, KS, US

Year founded

1956

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