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Commission Revolve Customer Service Jobs in Virginia

Pep Boys

Customer Service Advisor

Virginia Beach, VA

$12.77 - $18/hr

Ability to apply mathematical formulas to calculate commissions and discounts. * Strong verbal communication skills. * Strong customer service skills. * Ability to work Days, Nights, Weekends ...

GO Car Wash

Customer Service Teammate

Carrollton, VA · On-site

$15/hr

As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ... Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings.

Pep Boys

Customer Service Advisor

Virginia Beach, VA · On-site

$12.77 - $18/hr

Ability to apply mathematical formulas to calculate commissions and discounts. * Strong verbal communication skills. * Strong customer service skills. * Ability to work Days, Nights, Weekends ...

My Pest Pros

Customer Service Representative

Vienna, VA · On-site

Client Care Representative (CCR) - Customer Service & Sales Full-Time | On-Site | Vienna, VA My ... Competitive pay plus sales commission opportunities * Performance bonuses * Health, dental, vision ...

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Commission Revolve Customer Service information

What is a Commission Revolve Customer Service representative?

Commission Revolve Customer Service representatives are professionals who assist customers of Revolve, a fashion retailer, with their inquiries and issues related to orders, returns, products, and accounts. They may work on a commission-based pay structure, which means part of their compensation depends on performance metrics like sales or customer satisfaction. These representatives interact with customers via phone, email, chat, or social media to provide timely and helpful support. Their goal is to ensure a positive shopping experience and resolve any concerns efficiently.

What are the key skills and qualifications needed to thrive as a Commission Revolve Customer Service representative?

To excel as a Commission Revolve Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management platforms, and proficiency in email and chat support tools is essential. Patience, adaptability, and a positive attitude help build rapport and resolve issues efficiently. These skills ensure high customer satisfaction, repeat business, and effective handling of inquiries in a competitive retail environment.

What are some common challenges faced by Commission Revolve Customer Service representatives, and how can they be effectively managed?

Commission Revolve Customer Service representatives often face the challenge of balancing sales targets with providing exceptional support, as their compensation may be partly commission-based. This means they must stay knowledgeable about product offerings while efficiently resolving customer inquiries and concerns. Managing time effectively, maintaining a positive attitude during high-volume periods, and using CRM tools proficiently can help representatives succeed. Collaborating closely with sales and fulfillment teams also ensures smooth issue resolution and enhances the customer experience.

What is the difference between Commission Revolve Customer Service vs Commission Sales Associate?

AspectCommission Revolve Customer ServiceCommission Sales Associate
Primary RoleHandling customer inquiries, resolving issues, providing supportSelling products/services, generating sales, meeting targets
Required SkillsCustomer communication, problem-solving, product knowledgeSales techniques, persuasion, product expertise
Work EnvironmentCall centers, retail stores, online supportRetail stores, showrooms, events
CertificationsCustomer service certifications often preferredSales certifications beneficial but not mandatory

Commission Revolve Customer Service roles focus on assisting customers and resolving issues, while Commission Sales Associates primarily aim to sell products and meet sales targets. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are popular job titles related to Commission Revolve Customer Service jobs in Virginia?

For Commission Revolve Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Commission Revolve Customer Service jobs in Virginia look for?

The top searched job categories for Commission Revolve Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Commission Revolve Customer Service jobs?

Cities in Virginia with the most Commission Revolve Customer Service job openings:

Commission Revolve Customer Service jobs near you

Customer Service Advisor

Pep Boys

Virginia Beach, VA

$12.77 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

293rd of 375 rated vehicle maintenance

Job description

Position Summary

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.

Duties & Responsibilities

  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.


Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits

  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members
Pay Range
  • $12.77 to $18.00 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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Benefits

Hours and flexibility

Workplace

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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