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Commission Optum Call Center Jobs (NOW HIRING)

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Call Center Agent delivers exceptional patient customer service through all channels of support ... Adhere to all organizational policies, HIPAA regulations and Joint Commission guidelines * Schedule ...

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Call Center Agent delivers exceptional patient customer service through all channels of support ... Adhere to all organizational policies, HIPAA regulations and Joint Commission guidelines * Schedule ...

Adriana's

Call Center Agent

Irvine, CA

$16 - $21.25/hr

Call Center Sales Agent We are looking for a motivated, results-driven Call Center Sales Agent to ... Commissions Sign on Bonus up to $4,000 for licensed agents

Petaluma Health Center

Call Center Agent

Petaluma, CA · On-site

$23.50/hr

Call Center Agent delivers exceptional patient customer service through all channels of support ... Adhere to all organizational policies, HIPAA regulations and Joint Commission guidelines * Schedule ...

Adriana's Insurance

Call Center Agent

Irvine, CA

$18 - $80/hr

Hourly + Uncapped Commissions Sign on Bonus up to $4,000 for licensed agents Requirements Required Qualifications * High school diploma or equivalent * 1+ year of call center sales, inside sales, or ...

Adriana's Insurance

Call Center Agent

Irvine, CA · On-site

$18 - $80/hr

Hourly + Uncapped Commissions Sign on Bonus up to $4,000 for licensed agents Requirements Required Qualifications * High school diploma or equivalent * 1+ year of call center sales, inside sales, or ...

Adriana's Insurance

Call Center Agent

Irvine, CA · On-site

$18 - $80/hr

Hourly + Uncapped Commissions Sign on Bonus up to $4,000 for licensed agents Requirements Required Qualifications * High school diploma or equivalent * 1+ year of call center sales, inside sales, or ...

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All JobsOptum Call Center JobsCommission Optum Call Center Jobs

Commission Optum Call Center information

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$10

$17

$25

How much do commission optum call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for commission optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Commission Optum Call Center vs Customer Service Representative?

AspectCommission Optum Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall center setting, healthcare-focusedCall center or office environment, various industries
Employer & IndustryOptum, healthcare and insurance industryVarious industries including retail, telecom, healthcare
Job FocusHandling healthcare-related inquiries, claims, and benefitsAssisting customers with product or service questions

The Commission Optum Call Center role is specialized in healthcare and insurance, often requiring healthcare knowledge, whereas Customer Service Representatives work across multiple industries with broader product focus. Both roles involve call center work but differ in industry specifics and job responsibilities.

What cities are hiring for Commission Optum Call Center jobs? Cities with the most Commission Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Commission Optum Call Center jobs? States with the most job openings for Commission Optum Call Center jobs include:
Commission Optum Call Center jobs near you
Call Center Agent

Call Center Agent

Petaluma Health Center

Petaluma, CA

$23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

  • 21 Days of Paid Time Off
  • 10 Observed Holidays
  • Medical Insurance (Entire deductible paid by us!)
  • 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
  • Dental Insurance
  • Vision Insurance
  • Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
  • 401K Matching after 1 year of employment
  • Flexible Spending Account, Dependent Care FSA
  • Life Insurance (included at no cost to the employee)
  • Long Term Disability (included at no cost to the employee)
  • Employee Assistance Program (included at no cost to the employee)

Summary: Call Center Agent delivers exceptional patient customer service through all channels of support over the phone. Call Center Agent is responsible for promptly answering calls, scheduling appointments, phone coding and navigating clients and customer needs.

Areas of Responsibility:

  • Responsible for driving a positive patient customer service experience through multiple support channels including the patient portal, website and messaging systems
  • Respond to inquiries from patients and outside agencies and refer, when necessary, to the appropriate person or department
  • Adhere to all organizational policies, HIPAA regulations and Joint Commission guidelines
  • Schedule appointments according to policies and procedures, appointment matrix, proper visit types, and other current guidelines.
  • Responsible for extensive knowledge of appointment protocols (new patient, controlled medication screening, mental health, women’s health and etc.)

Education/Experience:

  • High School or equivalent or higher education
  • Minimum of one-year experience in a health care related field or customer service preferred

Language Skills: Ability to effectively present information and respond to questions and requests from patients, co-workers, and others as necessary. Bilingual in English and Spanish; verbal required, written preferred.

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