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Commission Microsoft Help Desk Jobs in Silver Spring, MD

NuAxis Innovations

Help Desk Specialist

Falls Church, VA · On-site

... Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform ... Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

Proficiency with Windows operating systems, Microsoft Office 365, and common enterprise desktop applications. * Experience with help desk ticketing systems (e.g., Remedy, ServiceNow, or equivalent)

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

Proficiency with Windows operating systems, Microsoft Office 365, and common enterprise desktop applications. * Experience with help desk ticketing systems (e.g., Remedy, ServiceNow, or equivalent)

Hirekeyz Inc

Senior Help Desk Specialist

Baltimore, MD · On-site

Role: Senior Help Desk Specialist Location: Baltimore, MD 21202 (On-site with Hybrid) Duration ... Proficiency in using MS Active Directory, Microsoft Windows Server, MS Office Suite products ...

Chenega MIOS

Help Desk Technician

Alexandria, VA · On-site

$21.25 - $28.75/hr

Req ID: 41811 Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and ... JWICS, including Microsoft Windows operating systems, Office 365 Pro Suite of applications ...

New

kgs

Help Desk Specialist

Arlington, VA · On-site

Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... High School Diploma or GED * 2 years of Help Desk Experience Extras: * Excellent problem-solving ...

Koniag, Inc.

Help Desk Specialist

Arlington, VA · On-site

$24 - $32/hr

Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... High School Diploma or GED * 2 years of Help Desk Experience Extras: * Excellent problem-solving ...

Chenega Corporation

Help Desk Technician

Alexandria, VA

$19.50 - $26.25/hr

Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and build your ... JWICS, including Microsoft Windows operating systems, Office 365 Pro Suite of applications ...

New

kgs

Help Desk Specialist

Arlington, VA

Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ... High School Diploma or GED * 2 years of Help Desk Experience Extras: * Excellent problem-solving ...

Veredus - DC

Teir 1 Help Desk

Herndon, VA · On-site

$20.50 - $27.75/hr

US Citizenship required A high school diploma or GED are required. 1 - 2 years of help desk or ... Associate's Degree Knowledge of Microsoft Office automation solutions. Experience in using the ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

ClearancePublic TrustOverview The Help Desk Specialist will act as the first point of contact for ... Standard desktop applications (e.g., Microsoft Office Suite) * Applications developed or deployed ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

Clearance Public Trust Overview The Help Desk Specialist will act as the first point of contact for ... Standard desktop applications (e.g., Microsoft Office Suite) * Applications developed or deployed ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

ClearancePublic TrustOverview The Help Desk Specialist will act as the first point of contact for ... Standard desktop applications (e.g., Microsoft Office Suite) * Applications developed or deployed ...

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How much do commission microsoft help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for commission microsoft help desk in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What is an entry-level job at Microsoft Help Desk?

An entry-level position at a Microsoft Help Desk typically involves providing technical support to users, troubleshooting software and hardware issues, and assisting with account or system access. Candidates usually need basic knowledge of Microsoft products, good communication skills, and may require certifications like CompTIA A+ or Microsoft Certified Fundamentals. These roles often serve as a starting point for careers in IT support or help desk services.

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Help Desk Specialist

NuAxis Innovations

Falls Church, VA

Full-time

Re-posted 15 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. 

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. 

We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models.

Key Responsibilities

  • Provide Tier 1 IT support to end users and system administrators

  • Troubleshoot desktop, application, and network issues

  • Manage Active Directory (accounts, permissions, group policies)

  • Support Microsoft 365 and enterprise applications

  • Provide mobile device support (iOS/Android, MDM)

  • Perform device imaging, deployment, and lifecycle management

  • Support VPN, remote access, and hybrid work environments

  • Maintain ticketing system records and meet SLA targets

  • Assist with IT asset inventory and logistics

Required Qualifications

  • Associate's degree (Bachelor's preferred)

  • 2+ years of Help Desk / Desktop Support experience in enterprise IT

  • Strong knowledge of Windows 10/11 and Microsoft 365

  • Experience with ticketing systems and remote support tools

Preferred

  • ITIL Foundation

  • Experience supporting federal/government environments

  • Familiarity with security frameworks (basic awareness of NIST standards)

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: 

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.  Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

#NAI #DICE

Employment Type: Full time

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