ZipRecruiter

Log In

1

Commission Insurance Call Center Jobs in Missouri

ChenMed

$24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls ... This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS We're ChenMed ...

New

previous page

Showing results 41-60

All JobsInsurance Call Center JobsCommission Insurance Call Center JobsCommission Insurance Call Center Jobs in Missouri

Commission Insurance Call Center information

What is a commission insurance call center?

A Commission Insurance Call Center is a specialized customer service center where agents handle inquiries, sales, and support for insurance products, earning commissions based on the policies they sell or services they provide. These call centers typically represent one or more insurance companies and assist clients with quotes, policy information, and claims. Agents are trained to understand various insurance products, such as auto, health, or life insurance, and are motivated by earning commissions in addition to their base salary. This structure helps drive sales and ensures agents are knowledgeable about the products they offer.

What are the biggest challenges faced by commission-based insurance call center agents, and how can they be overcome?

One of the main challenges for commission-based insurance call center agents is managing the pressure to meet sales targets while maintaining high-quality customer service. Agents often need to handle a high volume of calls, some of which may be from frustrated or uninterested prospects. To succeed, it's important to develop strong communication skills, resilience, and an ability to quickly build rapport. Consistent training, time management, and support from team leaders can help agents overcome these challenges and achieve their sales goals.

What are the key skills and qualifications needed to thrive as a commission insurance call center agent, and why are they important?

To thrive as a Commission Insurance Call Center Agent, you need strong sales skills, knowledge of insurance products, and often a state insurance license. Experience with customer relationship management (CRM) software, dialer systems, and quoting tools is typically required. Excellent communication, resilience under pressure, and active listening are standout soft skills in this role. These competencies are crucial for effectively converting leads, maintaining compliance, and building rapport with clients to drive sales success.

What is the difference between Commission Insurance Call Center vs Insurance Customer Service Representative?

AspectCommission Insurance Call CenterInsurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsSame as Commission Insurance Call Center
Work EnvironmentCall center setting, fast-pacedOffice or call center, client interaction
Industry UsageCommon in insurance sales and supportCustomer support and policy inquiries
Primary FocusSelling insurance products via callsAssisting clients with policies and claims

While both roles involve communication within the insurance industry, the Commission Insurance Call Center primarily focuses on sales and commission-based interactions, whereas Insurance Customer Service Representatives handle client inquiries and support. The roles often overlap in skills but differ in their main objectives and work environment.

What are the most commonly searched types of Insurance Call Center jobs in Missouri?

The most popular types of Insurance Call Center jobs in Missouri are:

What cities in Missouri are hiring for Commission Insurance Call Center jobs?

Cities in Missouri with the most Commission Insurance Call Center job openings:

Commission Insurance Call Center jobs near you

Call Center Representative

Jerry Kelly Heating and Air Conditioning Inc

Saint Peters, MO • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Description

We are currently seeking a detail-oriented, customer-focused Customer Service Representative to join our team. The individual in this role will be responsible for managing service calls, customer calls, dispatching technicians, and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensuring their needs are met promptly. Additionally, you will play a crucial role in dispatching our skilled technicians to provide on-site support. While previous dispatch experience is not required, candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry.


Employee Benefits

  • Comprehensive Benefits Package:
    Medical, dental, vision, and life insurance coverage for you and your family.
  • 401K Retirement Plan with 4% Company Match
  • FREE Life Insurance
  • FREE Short-Term Disability
  • PTO at 6 Months
  • 7 Paid Holidays Each Year
  • Career Growth Opportunities
  • Fun & Friendly Work Environment

Requirements

RESPONSIBILITIES

  • Communicate with every customer in a courteous and professional manner.
  • Continuously answer the phone to assist customers.
  • Reply to online communications, emails answering service, website chats and text messages.
  • Represent the company professionally, honestly, and ethically in all business matters/concerns.
  • Communicate with customers through inbound and outbound calls.
  • Maintain and update customer database when warranted.
  • Maintain communication with technicians throughout service visits, adjusting dispatching as necessary to accommodate unexpected situations or emergencies.
  • Utilize dispatch software to track service calls, technician routes, and availability, adjusting schedules as needed.
  • Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement.

REQUIREMENTS

  • Problem solve
  • Pay attention to detail
  • Follow established guidelines and procedures
  • Multi-task and work effectively in a fast-paced environment independently
  • Be proficient in required business software applications once trained
  • Sit and work for extended periods of time
  • Use a computer for extended periods of time
  • Lift up to 25 pounds
  • Ability to pass drug screening and background check
  • No criminal record
  • Willing and able to work a flexible schedule that could include evenings, weekends, and on-call holidays
  • No visible tattoos (must be able to be covered up while working)
  • Valid Driver's License

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



Apply