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Commission Insurance Call Center Jobs in Arizona

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

AT&T

Call Center Sales Representative - Hybrid

Mesa, AZ · Hybrid

$24.31/hr

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,680 ... Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental ...

Ascensus

Bilingual Call Center Representative

Phoenix, AZ · On-site

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

RemX

$16/Hr. Remote Call Center Rep.

Phoenix, AZ · On-site +1

$16/hr

Place calls to insurance companies on behalf of patient needs. * Adhere to call center metrics and HIPAA regulations.. Job Requirements: Must have: Must have 1 year or more of recent customer service ...

Teleperformance

Call Center Supervisor

Scottsdale, AZ · On-site

$28 - $30.60/hr

This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage ... Purpose Develop, implement, assess and improve day-to-day operations of inbound call centers in ...

CoolSys

Representative 2, Call Center

Phoenix, AZ · On-site

$19.71 - $22.63/hr

Pet Insurance. * Legal Plan, and ID Theft Protection. Position Summary: Distribute work to ... Minimum 2 years of Call Center/Dispatch experience or experience in a fast-paced and mission ...

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All JobsInsurance Call Center JobsCommission Insurance Call Center JobsCommission Insurance Call Center Jobs in Arizona

Commission Insurance Call Center information

What is a commission insurance call center?

A Commission Insurance Call Center is a specialized customer service center where agents handle inquiries, sales, and support for insurance products, earning commissions based on the policies they sell or services they provide. These call centers typically represent one or more insurance companies and assist clients with quotes, policy information, and claims. Agents are trained to understand various insurance products, such as auto, health, or life insurance, and are motivated by earning commissions in addition to their base salary. This structure helps drive sales and ensures agents are knowledgeable about the products they offer.

What are the key skills and qualifications needed to thrive as a commission insurance call center agent, and why are they important?

To thrive as a Commission Insurance Call Center Agent, you need strong sales skills, knowledge of insurance products, and often a state insurance license. Experience with customer relationship management (CRM) software, dialer systems, and quoting tools is typically required. Excellent communication, resilience under pressure, and active listening are standout soft skills in this role. These competencies are crucial for effectively converting leads, maintaining compliance, and building rapport with clients to drive sales success.

What are the biggest challenges faced by commission-based insurance call center agents, and how can they be overcome?

One of the main challenges for commission-based insurance call center agents is managing the pressure to meet sales targets while maintaining high-quality customer service. Agents often need to handle a high volume of calls, some of which may be from frustrated or uninterested prospects. To succeed, it's important to develop strong communication skills, resilience, and an ability to quickly build rapport. Consistent training, time management, and support from team leaders can help agents overcome these challenges and achieve their sales goals.

What is the difference between Commission Insurance Call Center vs Insurance Customer Service Representative?

AspectCommission Insurance Call CenterInsurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsSame as Commission Insurance Call Center
Work EnvironmentCall center setting, fast-pacedOffice or call center, client interaction
Industry UsageCommon in insurance sales and supportCustomer support and policy inquiries
Primary FocusSelling insurance products via callsAssisting clients with policies and claims

While both roles involve communication within the insurance industry, the Commission Insurance Call Center primarily focuses on sales and commission-based interactions, whereas Insurance Customer Service Representatives handle client inquiries and support. The roles often overlap in skills but differ in their main objectives and work environment.

What are the most commonly searched types of Insurance Call Center jobs in Arizona? The most popular types of Insurance Call Center jobs in Arizona are:
What cities in Arizona are hiring for Commission Insurance Call Center jobs? Cities in Arizona with the most Commission Insurance Call Center job openings:
Commission Insurance Call Center jobs near you

Call Center Associate

MDS Communications

Mesa, AZ

$16.15 - $17.65/hr

Full-time

Medical, PTO

Re-posted 12 days ago

Job description

Job DetailsLevel: EntryJob Location: AZ - Mesa, AZ 85210Education Level: Not SpecifiedSalary Range: $16. 15 - $17. 65 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$16.15-$17.65 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to transition to working from home after you have established yourself in the call center.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications

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