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Commission Inbound Call Center Jobs in Tulsa, OK

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Own inbound and outbound call performance * Ensure adherence to scripts, call control standards ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Own inbound and outbound call performance * Ensure adherence to scripts, call control standards ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly ... Own inbound and outbound call performance * Ensure adherence to scripts, call control standards ...

Fox Rent A Car

Roadside Assistance Agent

Tulsa, OK · On-site

$13 - $17/hr

Experience in an inbound call center and automotive-related business is a solid plus * Excellent verbal and written communication skills * A high degree of comfort using computerized order processing ...

AMBA

Account Development Specialist

Tulsa, OK · On-site

$17/hr

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Broken Arrow, OK · On-site

$17/hr

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Bixby, OK · On-site

$17/hr

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

AMBA

Account Development Specialist

Owasso, OK · On-site

$17/hr

This role will take 50-60 inbound phone calls from members and nonmembers daily, with opportunities ... Qualifications * 1 year of Call Center experience preferred * 1+ Sales Experience preferred ...

Robert Half

Small Claims Agent

Claremore, OK · On-site

$15.20 - $17.60/hr

Background in inbound call handling, call center customer service, or similar phone-based support is preferred. * Familiarity with scheduling, calendar coordination, or document management tools such ...

Pitch Health Solutions

Transfer Agent

Tulsa, OK · Remote

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Europcar

P/T ROADSIDE AGENT

Tulsa, OK

$13.75 - $18.25/hr

Experience in an inbound call center and automotive-related business is a solid plus * Intermediate typing and data entry skills * Proficiency in Google Suite, including Word and Excel * Must be ...

Europcar Mobility Group

P/T ROADSIDE AGENT

Tulsa, OK · On-site

$13 - $17.25/hr

Experience in an inbound call center and automotive-related business is a solid plus * Intermediate typing and data entry skills * Proficiency in Google Suite, including Word and Excel * Must be ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Tulsa, OK

Commission Inbound Call Center information

See Tulsa, OK salary details

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How much do commission inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for commission inbound call center in Tulsa, OK is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.68 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Tulsa, OK? The most popular types of Inbound Call Center jobs in Tulsa, OK are:
What are popular job titles related to Commission Inbound Call Center jobs in Tulsa, OK? For Commission Inbound Call Center jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Tulsa, OK look for? The top searched job categories for Commission Inbound Call Center jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Commission Inbound Call Center jobs? Cities near Tulsa, OK with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Tulsa, OK as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,928 per year, or $15.8 per hour.

Call Center Manager

JT Services

Claremore, OK • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Call Center Manager - JT Services (Claremore, OK)
Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry
JT Services is growing fast, and we're looking for a driven, organized, and people‑focused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.
If you're ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions - this is your opportunity.
Position Overview
The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services' call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.
Key Responsibilities
Leadership & Team Development
  • Lead, coach, and develop CSRs to meet KPIs and performance standards
  • Conduct call reviews, coaching sessions, and performance check-ins
  • Maintain staffing levels, scheduling coverage, and call center readiness
  • Build a positive, accountable, customer-focused culture
Operational Excellence
  • Own inbound and outbound call performance
  • Ensure adherence to scripts, call control standards, and customer experience expectations
  • Monitor call queues, call volumes, and response times
  • Maintain a clean, accurate, and green 3‑day call board
Performance & KPI Management
  • Track and report daily, weekly, and monthly KPIs
  • Drive membership sales, outbound follow-ups, and rehash opportunities
  • Identify performance gaps and implement corrective action plans
  • Align call center goals with company revenue targets
Cross-Department Collaboration
  • Work closely with Dispatch to support scheduling and job flow
  • Coordinate with Service Managers to support technician productivity
  • Partner with Marketing to understand lead flow and call demand
  • Communicate trends, issues, and opportunities to leadership
Quality Control & Compliance
  • Ensure accurate customer data entry, job notes, and membership tagging
  • Maintain compliance with call recording standards and privacy requirements
  • Resolve escalated customer concerns before they reach upper management

Success Indicators
  • Strong inbound/outbound conversion
  • Monthly membership sales targets achieved
  • 3‑day call board green 90%+
  • High call quality, accuracy, and professionalism
  • Reduced escalations and improved customer satisfaction
  • Strong collaboration with Dispatch and field leadership

Required Skills & Qualifications
  • 2+ years of call center leadership experience (home services preferred)
  • Strong understanding of booking rates, call flow, and customer experience
  • Excellent communication, coaching, and conflict-resolution skills
  • Ability to analyze performance data and make informed decisions
  • Proficiency with call center software, scheduling systems, and CRM platforms
  • High level of organization, accountability, and follow-through

Compensation
  • Base Salary: $45,000-$65,000/year (depending on experience)
  • Monthly performance bonus based on KPI achievement
  • Benefits package per company policy, including:
    • Medical, Dental, Vision
    • 401(k)
    • Paid Time Off
    • Company-paid wellness perks
    • Birthday PTO
    • Professional development opportunities
    • Team events & company culture focused on growth

Ready to Lead a Winning Team?
If you're passionate about leadership, customer experience, and driving results - JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.

Apply