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Commission Inbound Call Center Jobs in Edmond, OK

Nexxaworks

Call Center Representative

Oklahoma City, OK · On-site

$14.75 - $18.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Edmond, OK

Commission Inbound Call Center information

See Edmond, OK salary details

$11

$15

$20

How much do commission inbound call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for commission inbound call center in Edmond, OK is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $16.49 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Edmond, OK?

The most popular types of Inbound Call Center jobs in Edmond, OK are:

What are popular job titles related to Commission Inbound Call Center jobs in Edmond, OK?

For Commission Inbound Call Center jobs in Edmond, OK, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Edmond, OK look for?

The top searched job categories for Commission Inbound Call Center jobs in Edmond, OK are:

What cities near Edmond, OK are hiring for Commission Inbound Call Center jobs?

Cities near Edmond, OK with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Edmond, OK as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,572 per year, or $15.7 per hour.

Pharmacy Call Center Rep II

University of Oklahoma

Oklahoma City, OK • On-site

$18.32/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

University Of Oklahoma rating

8.1

Company rating: 8.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

169th of 627 rated colleges and universities

Job description

Pay Range: Targeted hourly rate of up to $18.32/hr based on education and experience
Benefits Eligible: Yes
Work Schedule: Shift may vary, will be discussed by hiring manager.
Travel: Not required
Position Introduction:
If you're passionate about helping others and thrive in a fast-paced, customer-focused environment, this is an opportunity to make a meaningful impact every day. As a Pharmacy Call Center Representative II, you'll be the first point of contact for patients, providers, and pharmacy staff, delivering exceptional service while resolving questions related to Medicaid, commercial insurance, pharmacy services, and claims. You'll play a vital role in ensuring a positive customer experience by providing accurate information, solving problems efficiently, and helping achieve first-call resolution in a collaborative and supportive team environment. This position will be instrumental in our management of the pharmacy call center for the state Medicaid population. This position would be responsible for answering calls from Medicaid members and providers with a goal of achieving one call resolution.
View full job description here
Required Education and Experience:
  • High School Diploma or GED.
  • 24 months experience in an inbound call center, pharmacy, medical billing, third party pharmacy claims, or closely related experience in a medical or pharmacy environment.

Equivalency/Substitution: Will also accept an Associate's degree in a closely related environment in lieu of the experience.
Required Certifications and Licenses:
None
Hiring Contingent Upon a Background Check: Yes
Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy .
Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

What University Of Oklahoma employees say

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About University of Oklahoma

Sourced by ZipRecruiter

The University of Oklahoma is a prominent educational institution positioned in Norman, Oklahoma, US. Established in 1890, the university stakes a claim within the higher education industry and has a storied history of excellence in academics and research. Serving over 20,000 students, the university offers a wide range of programs across fields such as arts and sciences, business, engineering, international studies, and more. Emphasizing a dedication to unlocking potential, OU's mission is to provide the best possible educational experience to students through excellence in teaching, research, and creative activity. Notably, the institution has made significant strides in research with a focus on areas such as cancer, aerospace, and energy among others.

Industry

Education

Company size

5,001 - 10,000 Employees

Headquarters location

Norman, OK, US

Year founded

1890

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