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Commission Inbound Call Center Jobs in Seattle, WA

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

Outbound call center experience which may include welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center ...

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

Outbound call center experience which may include welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center ...

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

Outbound call center experience which may include welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center ...

Aspen Dental

Bilingual Scheduling Center Agent

WA

$17/hr

Answer inbound calls in a high-volume environment, while compassionately handling questions ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

North Creek Roofing

Contact Center Lead

Fife, WA

$60K - $75K/yr

Handle inbound, outbound, and overflow calls as needed to support the team during peak volume or ... Monitor queues, call volume, and agent productivity, ensuring adherence to schedules, focus on ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Seattle, WA

Commission Inbound Call Center information

See Seattle, WA salary details

$14

$19

$26

How much do commission inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission inbound call center in Seattle, WA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $20.77 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Seattle, WA? The most popular types of Inbound Call Center jobs in Seattle, WA are:
What are popular job titles related to Commission Inbound Call Center jobs in Seattle, WA? For Commission Inbound Call Center jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Seattle, WA look for? The top searched job categories for Commission Inbound Call Center jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Commission Inbound Call Center jobs? Cities near Seattle, WA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Bilingual Insurance Agent, Inbound Sales

Polly Insurance Agency LLC

Seattle, WA • Remote

$55K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Bilingual Insurance Agent, Inbound Sales

Job Overview

At Polly, we're changing the way people shop for car insurance through technology. If you're a driven personal lines insurance sales agent with a high gear, digital orientation, and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our licensed insurance agents are empowered to sell by using Polly's cutting-edge technology products, allowing our agents to earn $55k-$80k+/year, after initial paid training.

Job Overview

As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by:

  • Handling an average of 150 inbound leads per month with motivated real-time car buyers

  • Navigate through multiple carrier systems while preparing & cross-selling personalized quotes

  • Provide expert advice and recommendations to our customers and clients

  • Close sales at a strong conversion rate from your high inbound lead flow (no cold calling)

  • Foster an unmatched customer experience at every touchpoint

New Agent Schedule

  • The Polly Sales Center is operational 9:00am - 8:00pm (EST); Monday - Friday and 10-7 on Saturdays.

  • New Agent Schedule is 11am-8pm ET, 4 days/week and every Saturday 10am-7pm ET.

  • Schedules will be assigned based on business needs and commence upon completion of full-time training.

Training:

  • During training, you're expected to work full-time and be logged in during training hours.

  • You will work 8 hours a day (40 hours a week) and your training will consist of a mix of live sessions and independent time.

  • Group training hours alternate weekly for 4 weeks and consist of 2 weeks of a Monday - Friday 10am-7pm schedule and 2 weeks of a Tuesday-Saturday 10am-7pm schedule.

  • Once training is complete, you will transition to your full time New Agent Schedule listed above.

Compensation

Polly offers a competitive market base salary of 32k-38k annually plus bonus. Salary is based on location and experience. Our average performing agents have the opportunity to make 50k-60k in total compensation annually.

What You'll Need to Succeed

  • A valid Property and Casualty insurance license

  • 1+ year(s) of experience selling auto & home insurance in a Call Center

  • Experience working in a high-volume call center

  • Experience selling multiple carriers and multiple state coverages

  • Solid computer, IT, and systems experience

  • Persuasive; persistent and confident in closing a sale in fast paced setting

  • Excellent communication, organization, and multi-tasking skills

  • Self-initiative to continuously follow up with warm leads to drive deals to completion

  • Experience with AMS360, PL Rater, and/or other rating tools, preferred

  • Bilingual required (Spanish)

  • Home internet connection (cable, fiber or DS) from a major ISP with min 25 Mbps download/5 Mbps upload speeds.

Work & Life, Balanced - We're Here for You:

  • Medical, dental and vision insurance

  • HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit

  • 3 Weeks PTO Allowance

  • Paid Parental leave + baby cash

  • Generous holiday time

  • Matching 401(k) contributions

  • Life & disability Insurance

  • Work from anywhere options

Polly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.

About Polly
Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embeddedautomotiveinsurancemarketplace, Polly seamlessly integratescoverageoptions from 40+insurancecarriers into the automotive buyingexperienceat thousands of dealerships across the country, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents. Experience the unexpected value of embedded auto insurance at Polly.co.

Annual Compensation 50k-80k+

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