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Remote Call Center Agent Jobs in Seattle, WA (NOW HIRING)

Call Center Representative

Edmonds, WA ยท On-site +1

$17.75 - $22.25/hr

This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and ...

Installer/Trainer - Full Time

Tacoma, WA ยท On-site +1

$13.08 - $21.83/hr

Sorenson also provides onsite and remote interpreting services between English and various other ... agent to quickly provide written captions of what callers say on a large, easy-to-read screen. Job ...

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Remote Client Sales Representative - Training Provided Remote (U.S. or Canada) | Full-Time | ... call center, or other client-facing experience is helpful, but not required. What You'll Need

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

Care Navigator, Level 1

Seattle, WA ยท On-site +1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

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Remote Call Center Agent information

See Seattle, WA salary details

$12

$19

$28

How much do remote call center agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote call center agent in Seattle, WA is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.63 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.

What are the most commonly searched types of Call Center Agent jobs in Seattle, WA?

The most popular types of Call Center Agent jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Call Center Agent jobs?

Cities near Seattle, WA with the most Remote Call Center Agent job openings:

Infographic showing various Remote Call Center Agent job openings in Seattle, WA as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,752 per year, or $19.6 per hour.

Remote Call Center Team Leader | Coach & KPI Driver

MidWaretech

Seattle, WA โ€ข Remote

Full-time

Posted 2 days ago

New


Job description

A leading tech company is looking for a Call Centre Team Leader/Supervisor to manage a remote team. You will ensure excellent customer service delivery, motivate your team, and maintain key performance indicators (KPIs). The ideal candidate has 1-3 years of experience in a similar role and is passionate about leading a team toward success while fostering strong relationships across business units. #J-18808-Ljbffr