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Commission Inbound Call Center Jobs in Scranton, PA

Home Genius Exteriors

Sales Representative

Honesdale, PA · On-site

$90K - $225K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Scranton, PA

Commission Inbound Call Center information

See Scranton, PA salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Scranton, PA is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.08 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Scranton, PA? The most popular types of Inbound Call Center jobs in Scranton, PA are:
What are popular job titles related to Commission Inbound Call Center jobs in Scranton, PA? For Commission Inbound Call Center jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Scranton, PA look for? The top searched job categories for Commission Inbound Call Center jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Commission Inbound Call Center jobs? Cities near Scranton, PA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Scranton, PA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,686 per year, or $17.2 per hour.

Sales Representative (Jessup/Scranton)

Topline Heating & Air

Jessup, PA • On-site

Full-time

Medical, Retirement

Re-posted 16 days ago

Job description

Sales Representative – Top Earning Potential | Join Our 5-Star Team!

At TopLine Heating & Air, we don’t just sell HVAC systems — we provide comfort, trust, and peace of mind to every home we serve. We’re looking for a confident, motivated Sales Representative who thrives on helping customers and closing deals. If you want to earn big commissions while working with a family-oriented, 5-star company, this is the role for you.

Why You’ll Love It Here

  • Unlimited earning potential – Commission 1% - 13%

  • Inbound leads booked directly to your calendar (no cold calling!)

  • Medical benefits start right away

  • 401k with company match

  • Company vehicle, cell phone & tablet provided

  
What You’ll Do

  • Consult with customers to design custom HVAC solutions that fit their needs

  • Follow up on warm leads & sales bids — no chasing dead ends

  • Deliver outstanding customer service from first call to post-sale follow-up

  • Overcome objections with confidence and close deals that make sense for customers

  
What We’re Looking For

  • Strong communication skills (in-person, phone, video)

  • Natural relationship-builder who connects with all types of people

  • Problem solver who thinks fast on their feet

  • Self-motivated & organized with great time management

  • Valid driver’s license required

 Compensation:

  • Commission based 1% - 13%
     

Ready to Take the Next Step?

Join a fast-growing company where your effort directly impacts your paycheck. At TopLine, you’ll be backed by a supportive team, nonstop inbound leads, and the chance to make your best income ever.

Apply today and let’s grow together!

 We are an equal opportunity employer.