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Commission Inbound Call Center Jobs in Rialto, CA

New American Funding

Sr. Loan Officer

Riverside, CA · On-site

What You'll Do: * Handle 100% inbound calls from pre-screened, motivated homebuyers and/or ... Two or more recent years' full time loan origination experience, preferably in a call center ...

Bowlero Corporation

Reservation Specialist

Orange, CA · On-site

As part of our Call Center team, you'll own the inbound experience for small groups and birthday ... A Commission QRG will detail exactly how your pay is structured from day one Pass the Right Leads

Astiva Health

Member Services Representative

Orange, CA · On-site

$24 - $29/hr

Handle inbound and outbound phone calls, emails and other necessary communications with members and ... Adhere to all call center metrics as set forth by CMS regulation and call center leadership.

Pedder Auto Group

Sales BDC Representative

Moreno Valley, CA · On-site

$60K - $120K/yr

Handle inbound and outbound calls, emails, texts, and online inquiries in a timely and professional ... Previous experience in sales, call center, customer service, or BDC role preferred * Strong verbal ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Rialto, CA

Commission Inbound Call Center information

See Rialto, CA salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Rialto, CA is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Rialto, CA? The most popular types of Inbound Call Center jobs in Rialto, CA are:
What are popular job titles related to Commission Inbound Call Center jobs in Rialto, CA? For Commission Inbound Call Center jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Rialto, CA look for? The top searched job categories for Commission Inbound Call Center jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Commission Inbound Call Center jobs? Cities near Rialto, CA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Rialto, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,151 per year, or $17.4 per hour.

Sr. Loan Officer

New American Funding

Riverside, CA • On-site

Full-time

Life, Retirement

Re-posted 7 days ago

New American Funding rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Overview

New American Funding is seeking motivated and experienced Consumer Direct Loan Officers to join our high-performing sales team. As a CD Loan Officer, you will receive 100% inbound leads from motivated homebuyers-no cold calling required. You'll work in a fast-paced environment where you can focus on what you do best: closing loans, building relationships, and helping clients achieve their homeownership goals.

What You'll Do:

  • Handle 100% inbound calls from pre-screened, motivated homebuyers and/or refinancers
  • Consult with borrowers to understand their mortgage needs and present appropriate loan options
  • Work closely with our in-house processors and underwriters to ensure timely closings
  • Build strong relationships with clients to drive future refinance and referral opportunities
  • Maintain high standards of compliance and customer service throughout the loan process

 

What You'll Get:

  • Industry-leading commission structure with no cap on earnings
  • Access to thousands of Real Estate partners to help your clients find homes quickly
  • State-of-the-art tech stack: Fast CRM, LOS, texting tools, and mobile loan applications
  • Exclusive NAF Rapid App for quick and accurate borrower applications
  • We service our own loans-your info stays on the borrower's monthly statement
  • Client-for-life model: You retain ownership of your funded clients for future business
Work Location: Riverside, CA 

Salary: Minimum wage + bps per funded loan + monthly tier bonuses + full time benefits including 401k

Responsibilities
  • Respond to inbound calls and digital leads from qualified home shoppers
  • Consult with borrowers to understand their financial goals and recommend appropriate loan solutions
  • Guide borrowers through the mortgage application process from pre-qualification to closing
  • Maintain an active pipeline and follow up regularly with prospects and clients
  • Meet or exceed monthly sales and conversion goals
  • Ensure compliance with all applicable regulations and internal policies
  • Work collaboratively with internal teams including processing, underwriting, and closing
Qualifications
  • 2+ years' full time purchase or refinance loan origination experience; call center environment preferred.
  • Strong desire to succeed in a sales environment and be a top producer.
  • Ability to correctly and accurately structure and price loans.
  • Complete knowledge of conventional and government loan programs (purchase and refinance).
  • Current NMLS license. (Must have pass National test & 20 hour lic. course.)

Desired Education/Experience

  • High School Diploma or equivalent
  • Two or more recent years' full time loan origination experience, preferably in a call center environment
  • Current NMLS license.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]

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Employment Type: FULL_TIME

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