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Commission Inbound Call Center Jobs in Rialto, CA

... inbound calls from qualified home shoppers looking to make their next purchase. We pay top commissions, and supply the best on going training and leadership in the Call Center Industry, all focused ...

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Commission Inbound Call Center information

See Rialto, CA salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Rialto, CA is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Rialto, CA? The most popular types of Inbound Call Center jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Commission Inbound Call Center jobs? Cities near Rialto, CA with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in Rialto, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,151 per year, or $17.4 per hour.

Call Center Representative/IESBDC (UEC)

California State University

San Bernardino, CA • On-site

$16.90 - $18/hr

Other

Re-posted 7 days ago


California State University rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

257th of 616 rated colleges and universities


Job description

About University Enterprises Corporation at CSUSB
(This is not a state position)
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Temporary, Staff, Part Time, Non-Benefited position through 12/31/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).
Salary: $16.90-$18.00 per hour.
Location: Main office location: Temecula. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties.
Work Schedule
19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the range of 8:00AM-5:00PM. Some nights, weekend work may be required.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under minimal supervision of the SBDC Director, the Call Center Representative will work independently to:
  • Maintain MIS and EDMIS System and act as technical support for Centers.
  • Respond swiftly and courteously to all potential customer phone inquiries.
  • Conducting inbound and outbound customer service calls.
  • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients.
  • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
  • Documenting details of all calls and customer interactions.
  • Rescheduling or canceling meetings in a timeous manner.
  • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes.
  • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics.
  • Responds to 30-50 calls per day.
  • Educate clients on programs and other service offerings.
  • Managing multiple systems and programs simultaneously.
  • Other duties as assigned.
  • Some travel required for training outreach offices and conferences within the two counties.
Minimum Qualifications
  • Education: High School Diploma.
  • Experience: 1 Year General Office Experience
  • Other:
    • Required computer skills to perform job, include Google Docs, Microsoft Office,
      PowerPoint, Windows, Constant Contact, Zoom, Canva, social media.
    • Excellent organizational, time management, interpersonal skills, and telephone etiquette.
    • Excellent oral and written communication skills, including ability to give public presentations.
    • Ability to learn new program and service offerings quickly and discuss options and features in detail.
    • Ability to independently handle multiple work unit priorities and projects.
    • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
Benefits Include:
  • Sick pay accruals.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance.
EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at UEC-HR@csusb.edu Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by contacting UEC's Human Resources Manager at UEC-HR@csusb.edu.
EEO AA Policy Statement
Employment of Individuals with Disabilities and Protected Veterans
Supplemental Information
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
Advertised: Feb 19 2026 Pacific Standard Time
Applications close:

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About California State University

Sourced by ZipRecruiter

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US