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Commission Inbound Call Center Jobs in Lowell, MA

Alphabe Insight Inc

Call Center Representative

Lawrence, MA · On-site

$44K - $48K/yr

Skillbridge Academy is seeking a professional and service-oriented Call Center Representative to ... Handle inbound and outbound calls with professionalism and efficiency * Provide clear and accurate ...

Limitless East Marketing

Call Center Agent

Lawrence, MA · On-site

$35K - $39K/yr

... Call Center Agent to join our growing team. In this role, you will serve as the primary point of ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Alphabe Insight Inc

Call Center Agent

Lawrence, MA · On-site

$35K - $39K/yr

... Call Center Agent to join our growing team. In this role, you will serve as the primary point of ... Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ...

Alphabe Insight Inc

Call Center Agent

Lawrence, MA · On-site

$34K - $38K/yr

Dinamic AS Group is seeking a professional and enthusiastic Call Center Agent to join our team in ... Handle inbound and outbound customer calls in a professional and friendly manner. * Assist ...

Alphabe Insight Inc

Call Center Representative

Boston, MA · On-site

$35K - $39K/yr

Elevare Branding is seeking a Call Center Representative to join our team in Boston, MA. In this ... Responsibilities * Handle inbound and outbound customer communications in a professional and ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Lowell, MA

Commission Inbound Call Center information

See Lowell, MA salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission inbound call center in Lowell, MA is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Lowell, MA?

For Commission Inbound Call Center jobs in Lowell, MA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Lowell, MA look for?

The top searched job categories for Commission Inbound Call Center jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Commission Inbound Call Center jobs?

Cities near Lowell, MA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Lowell, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,754 per year, or $17.2 per hour.

Call Center Representative

Alphabe Insight Inc

Lawrence, MA • On-site

$44K - $48K/yr

Other

Re-posted 27 days ago

Job description

Company Description
Skillbridge Academy is a forward-thinking educational institution committed to excellence, integrity, and measurable impact. We pride ourselves on maintaining high operational standards that support our mission of delivering quality-driven programs and services. Our team is composed of professionals who value precision, collaboration, and continuous improvement.
Job Description
Skillbridge Academy is seeking a professional and service-oriented Call Center Representative to join our growing team in Lawrence, MA. In this role, you will serve as a key point of contact for prospective students and clients, providing accurate information, answering inquiries, and ensuring a seamless communication experience.
This position is ideal for individuals who possess strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a structured and professional setting.
Responsibilities
  • Handle inbound and outbound calls with professionalism and efficiency
  • Provide clear and accurate information about programs and services
  • Maintain and update client records within internal systems
  • Follow up with inquiries to ensure timely communication and resolution
  • Meet daily and weekly performance targets
  • Collaborate with internal departments to ensure a smooth client experience
  • Uphold company standards of service excellence and confidentiality
Qualifications
  • Strong verbal communication and interpersonal skills
  • Professional phone etiquette and active listening abilities
  • High level of organization and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Basic computer proficiency and data entry skills
  • Team-oriented mindset with a proactive approach to problem-solving
Additional Information
  • Competitive salary ($44,000 - $48,000 annually)
  • Clear growth opportunities within the organization
  • Ongoing professional development and skill-building programs
  • Supportive and collaborative work environment
  • Structured training and performance-based advancement pathways

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