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Commission Inbound Call Center Jobs in Edmonton, AB

Grainger Businesses

Customer Service Representative

Edmonton, AB · Hybrid

CA$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...

Grainger Businesses

Customer Service Representative

Edmonton, AB · Hybrid

CA$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...

TWO MEN AND A TRUCK

Sales Representative

Edmonton, AB · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred * Prior call center experience is considered an asset * Excellent customer service skills (friendly ...

TWO MEN AND A TRUCK

Sales Representative

Edmonton, AB · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred * Prior call center experience is considered an asset * Excellent customer service skills (friendly ...

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Edmonton, AB

Commission Inbound Call Center information

See Edmonton, AB salary details

$9

$20

$46

How much do commission inbound call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for commission inbound call center in Edmonton, AB is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $20.43 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Edmonton, AB?

The most popular types of Inbound Call Center jobs in Edmonton, AB are:

What are popular job titles related to Commission Inbound Call Center jobs in Edmonton, AB?

For Commission Inbound Call Center jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Edmonton, AB look for?

The top searched job categories for Commission Inbound Call Center jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Commission Inbound Call Center jobs?

Cities near Edmonton, AB with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

AB - Afternoon/Evening Inbound Sales Agent - Remote - September 11th

RBDS Rubbish Boys Disposal Service Inc.

Edmonton, AB • Remote

CA$16.50/hr

Full-time, Other

Posted 3 days ago

New

Job description

The Opportunity

Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk disappear.

Late Shift: Ideal for night owls or those who enjoy quiet working hours. Enjoy your mornings and work uninterrupted in the evening.

1-800-GOT-JUNK?, part of O2E Brands, is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada.

  • Hiring Immediately for September 11th
  • Full-Time. Work 5 days on & 2 days off
  • Availability to work shifts anytime between Monday-Sunday 1 PM - 3 AM MST.
  • Get an extended health benefits package after a 3-month probation period
  • Work from the comfort of your own home with a 0-minute commute
  • Earn $16.50 hourly plus commission, average $200-800 a month

A Day in the Life

  • Answer incoming Australian calls and provide a world-class experience for our Australian customers
  • You receive inbound calls only - there are no outbound cold calls in this role
  • Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
  • Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions with the goal of converting those inquiries to bookings for our truck team members to take away their items
  • All new agents must be available to start on September 11th
  • You receive 3 weeks of fully paid remote training, so you are set up for success
  • After the 3-week training, each agent joins a team led by a dedicated Team Lead who’s there to support your development and help you continue learning and growing.

What You Bring to the Table

You are legally authorized to work in Canada AND currently reside in Alberta,

  • Training availability for the first 3 weeks to work between 8 AM and 4.30 PM, Monday-Friday MST
  • Following training, availability to work between 1 PM and 3 AM, Monday - Sunday MST
  • A very friendly telephone mannerism, strong written and verbal communication skills
  • Comfortable learning new technology & good typing speed (minimum 25wpm)
  • A quiet space at home, a quick & reliable internet connection, and a good personal computer with 8GB memory
  • A wired connection using an Ethernet cable is required
  • Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!

About US

Did you know O2E Brands has been voted one of the Best Workplaces in Canada 15 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social!

At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please contact our Talent Acquisition Team at talentacquisition@o2ebrands.com or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.

#1-800-GOT-JUNK?