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Temporary Inbound Call Center Jobs in Edmonton, AB

Grainger Businesses

Customer Service Representative

Edmonton, AB · Hybrid

CA$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...

Grainger Businesses

Customer Service Representative

Edmonton, AB · Hybrid

CA$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you'll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center ...

TWO MEN AND A TRUCK

Sales Representative

Edmonton, AB · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred * Prior call center experience is considered an asset * Excellent customer service skills (friendly ...

TWO MEN AND A TRUCK

Sales Representative

Edmonton, AB · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred * Prior call center experience is considered an asset * Excellent customer service skills (friendly ...

EPCOR

Manager, Workforce Management

Edmonton, AB · On-site

Highlights of the job EPCOR Energy Services is hiring a Manager, Workforce Management (Temporary ... Knowledge of call centre infrastructure operations and utility environments. * Strong ability to ...

New

EPCOR

Manager, Workforce Management

Edmonton, AB

Highlights of the job EPCOR Energy Services is hiring a Manager, Workforce Management (Temporary ... Knowledge of call centre infrastructure operations and utility environments. * Strong ability to ...

New

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All JobsInbound Call Center JobsTemporary Inbound Call Center JobsTemporary Inbound Call Center Jobs in Edmonton, AB

Temporary Inbound Call Center information

What is a temporary inbound call center?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What are the most commonly searched types of Inbound Call Center jobs in Edmonton, AB?

The most popular types of Inbound Call Center jobs in Edmonton, AB are:

Temporary Inbound Call Center jobs near you
Infographic showing various Temporary Inbound Call Center job openings in Edmonton, AB as of August 2026, with employment types broken down into 82% Full Time, and 18% Temporary. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution.

AB - Afternoon/Evening Inbound Sales Agent - Remote - September 11th

RBDS Rubbish Boys Disposal Service Inc.

Edmonton, AB • Remote

CA$16.50/hr

Full-time, Other

Posted 4 days ago

Job description

The Opportunity

Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk disappear.

Late Shift: Ideal for night owls or those who enjoy quiet working hours. Enjoy your mornings and work uninterrupted in the evening.

1-800-GOT-JUNK?, part of O2E Brands, is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada.

  • Hiring Immediately for September 11th
  • Full-Time. Work 5 days on & 2 days off
  • Availability to work shifts anytime between Monday-Sunday 1 PM - 3 AM MST.
  • Get an extended health benefits package after a 3-month probation period
  • Work from the comfort of your own home with a 0-minute commute
  • Earn $16.50 hourly plus commission, average $200-800 a month

A Day in the Life

  • Answer incoming Australian calls and provide a world-class experience for our Australian customers
  • You receive inbound calls only - there are no outbound cold calls in this role
  • Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
  • Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions with the goal of converting those inquiries to bookings for our truck team members to take away their items
  • All new agents must be available to start on September 11th
  • You receive 3 weeks of fully paid remote training, so you are set up for success
  • After the 3-week training, each agent joins a team led by a dedicated Team Lead who’s there to support your development and help you continue learning and growing.

What You Bring to the Table

You are legally authorized to work in Canada AND currently reside in Alberta,

  • Training availability for the first 3 weeks to work between 8 AM and 4.30 PM, Monday-Friday MST
  • Following training, availability to work between 1 PM and 3 AM, Monday - Sunday MST
  • A very friendly telephone mannerism, strong written and verbal communication skills
  • Comfortable learning new technology & good typing speed (minimum 25wpm)
  • A quiet space at home, a quick & reliable internet connection, and a good personal computer with 8GB memory
  • A wired connection using an Ethernet cable is required
  • Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!

About US

Did you know O2E Brands has been voted one of the Best Workplaces in Canada 15 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social!

At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please contact our Talent Acquisition Team at talentacquisition@o2ebrands.com or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.

#1-800-GOT-JUNK?