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Home Based Inbound Call Center Jobs in Edmonton, AB

Aramark

Dietary Worker

Edmonton, AB

CA$18.33/hr

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Aramark

Dietary Worker

Edmonton, AB

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

TWO MEN AND A TRUCK

Sales Representative

Edmonton, AB · On-site

$18 - $20/hr

Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred ... Prior call center experience is considered an asset * Excellent customer service skills (friendly ...

TWO MEN AND A TRUCK

Sales Representative

Edmonton, AB · On-site

$18 - $20/hr

Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred ... Prior call center experience is considered an asset * Excellent customer service skills (friendly ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Edmonton, AB

Home Based Inbound Call Center information

See Edmonton, AB salary details

$8

$20

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How much do home based inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for home based inbound call center in Edmonton, AB is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.95 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Edmonton, AB?

The most popular types of Inbound Call Center jobs in Edmonton, AB are:

Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,774 per year, or $20.1 per hour.

AB - Afternoon/Evening Inbound Sales Agent - Remote - September 11th

RBDS Rubbish Boys Disposal Service Inc.

Edmonton, AB • Remote

CA$16.50/hr

Full-time, Other

Posted 4 days ago

Job description

The Opportunity

Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk disappear.

Late Shift: Ideal for night owls or those who enjoy quiet working hours. Enjoy your mornings and work uninterrupted in the evening.

1-800-GOT-JUNK?, part of O2E Brands, is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada.

  • Hiring Immediately for September 11th
  • Full-Time. Work 5 days on & 2 days off
  • Availability to work shifts anytime between Monday-Sunday 1 PM - 3 AM MST.
  • Get an extended health benefits package after a 3-month probation period
  • Work from the comfort of your own home with a 0-minute commute
  • Earn $16.50 hourly plus commission, average $200-800 a month

A Day in the Life

  • Answer incoming Australian calls and provide a world-class experience for our Australian customers
  • You receive inbound calls only - there are no outbound cold calls in this role
  • Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
  • Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions with the goal of converting those inquiries to bookings for our truck team members to take away their items
  • All new agents must be available to start on September 11th
  • You receive 3 weeks of fully paid remote training, so you are set up for success
  • After the 3-week training, each agent joins a team led by a dedicated Team Lead who’s there to support your development and help you continue learning and growing.

What You Bring to the Table

You are legally authorized to work in Canada AND currently reside in Alberta,

  • Training availability for the first 3 weeks to work between 8 AM and 4.30 PM, Monday-Friday MST
  • Following training, availability to work between 1 PM and 3 AM, Monday - Sunday MST
  • A very friendly telephone mannerism, strong written and verbal communication skills
  • Comfortable learning new technology & good typing speed (minimum 25wpm)
  • A quiet space at home, a quick & reliable internet connection, and a good personal computer with 8GB memory
  • A wired connection using an Ethernet cable is required
  • Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!

About US

Did you know O2E Brands has been voted one of the Best Workplaces in Canada 15 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social!

At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please contact our Talent Acquisition Team at talentacquisition@o2ebrands.com or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.

#1-800-GOT-JUNK?