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Home Based Inbound Call Center Jobs in Edmonton, AB

Aramark

Dietary Worker

Edmonton, AB

CA$18.36 - CA$20.80/hr

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Mattamy Homes

Sales Center Host

Edmonton, AB · On-site

Mattamy Homes Canada Department: Sales Employment Type: Full-Time Reports to: Regional Sales ... The opportunity to bring the future of living to homeowners based on what Canadians value is ...

Waste Management

Dispatcher/Router Combo

Edmonton, AB · On-site

CA$55K - CA$62K/yr

... a call-center environment preferred. IV. Physical Requirements Listed below are key points ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

New

Waste Management

Dispatcher/Router Combo

Edmonton, AB · On-site

CA$55K - CA$62K/yr

... a call-center environment preferred. IV. Physical Requirements Listed below are key points ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

New

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Showing results 21-40

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Edmonton, AB

Home Based Inbound Call Center information

See Edmonton, AB salary details

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$20

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How much do home based inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for home based inbound call center in Edmonton, AB is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $19.95 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Edmonton, AB?

The most popular types of Inbound Call Center jobs in Edmonton, AB are:

Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,774 per year, or $20.1 per hour.

Telephone Concierge - North Central Location

City Orthodontics & Pediatric Dentistry

Edmonton, AB

Full-time

PTO

Posted 17 days ago

Job description

Job Summary

We are looking for a Telephone Concierge/Dental Receptionist to work in progressive, state of the art specialist offices, with great pay and benefits (please read below). This position will beFull-Time at our North Central Location. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.


Responsibilities and Duties

  • Answering incoming calls
  • Directing calls through switchboard as needed
  • Receive and deliver patient messages
  • Log calls and requests
  • Monitor telephone operating systems
  • Booking patients
  • Provide excellent customer service to patients over the phone


Qualifications and Skills:

  • Call centre experience
  • Experience with Reception/Administrative work, preferably in dental
  • Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)
  • Excellent communication skills
  • Ability to work in a fast paced environment
  • Availability to work during applicable business hours
  • Ability to work well with children of all ages
  • English proficient in speaking and writing
  • Excellent customer care skills in person and on the phone
  • Must be willing to travel between multiple offices within the city (during training period)


This position offers:

  • Professional clinical teams
  • Full-time hours
  • Pay based on experience


Benefits:

  • Vacation pay
  • Free uniforms
  • Benefit package
  • Bonus pay


Job Type:Full-time

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