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Commission Inbound Call Center Jobs in Calgary, AB

Renewal by Andersen

Inside Sales Agent

Calgary, AB · Remote

CA$66K/yr

Handle inbound and outbound calls * Follow a proven script while keeping conversations natural ... call centre, appointment-setting, or phone-based role * Strong communication skills * Proven ...

Pitch Health Solutions

Transfer Agent

Calgary, AB · Remote

Earn commission for every successful billable transfer. 🎯 What We're Looking For Previous call center, sales, appointment setting, or transfer experience preferred. Competitive personality. Strong ...

FCT

Representative, Customer Service

Calgary, AB · On-site

As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ... Minimum one year of customer service experience in a call center environment * Mortgage ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Calgary, AB

Commission Inbound Call Center information

See Calgary, AB salary details

$9

$20

$46

How much do commission inbound call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for commission inbound call center in Calgary, AB is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What jobs pay 4000 a week without a degree?

A commission inbound call center representative can potentially earn $4,000 or more weekly through commission-based pay, especially with high sales volume or performance bonuses. Success in such roles often depends on strong communication skills, product knowledge, and the ability to handle high call volumes, with some positions offering flexible schedules and remote work options.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

Is a $100 commission job worth it?

A commission inbound call center job can be worth it if the commission rate and sales volume lead to competitive earnings, but total income varies based on performance and product demand. Such roles often require strong communication skills and persistence, and income may fluctuate month to month. Evaluating the commission structure and your ability to meet sales targets is essential to determine if the job is financially worthwhile.

How can I make $2000 a week working from home?

A Commission Inbound Call Center representative can potentially earn $2000 a week by handling high call volumes, upselling products, and working during peak hours. Success depends on commission rates, sales skills, and the number of qualified calls handled, often requiring strong communication skills and product knowledge.
What are the most commonly searched types of Inbound Call Center jobs in Calgary, AB? The most popular types of Inbound Call Center jobs in Calgary, AB are:
What are popular job titles related to Commission Inbound Call Center jobs in Calgary, AB? For Commission Inbound Call Center jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Calgary, AB look for? The top searched job categories for Commission Inbound Call Center jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Commission Inbound Call Center jobs? Cities near Calgary, AB with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Calgary, AB as of June 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 66% In-person, and 34% Remote job distribution, with an average salary of $42,215 per year, or $20.3 per hour.
Casual Control Centre Operator

Casual Control Centre Operator

GardaWorld

Calgary, AB

CA$22 - CA$23/hr

Full-time, Part-time

Posted 18 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 405 frontline employees who took The Breakroom Quiz

88th of 116 rated security

Job description

Your mission at GardaWorld

If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors!  You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all branches across Western Canada. This is a part-time casual on-call position with potential for full time in future.

Position we are looking at filling:

  • Casual Position – 12-Hour Rotational Shifts

    This role follows a rotating monthly schedule between days and nights, with staggered shift times:

    • Day Shifts: 06:00–18:00 or 06:45–18:45

    • Night Shifts: 18:00–06:00 or 18:45–06:45

    Casual employees will be scheduled to cover book-offs, vacation coverage, and other operational needs.

    We are currently seeking individuals who have an open availability any day of the week and can be flexible to work both day and night shifts

Job Benefits

  • We offer wages starting at $22-$23/hr
  • Opportunities to grow alongside GardaWorld 
  • Continuing education through GardaWorld Campus 
  • Corporate discounts 

What does a Western Canada Control Center Operator do in Calgary?

Key Objectives:

  • Handle a large volume of inbound and outbound providing solutions, handle inquiries and escalations to branch level
  • Follow communication scripts and use knowledge of the company’s products and services to go off script when necessary
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Maintain ownership of calls throughout the lifecycle of the caller’s request, including follow-ups with end-users and escalation team
  • Recommend improvements to systems and processes for improved organizational efficiency

Daily and Weekly Tasks:

  • Communicate and liaise with Branch Management, Supervisors, Security Guards across Western Canada to provide after-hours support with operational issues.
  • Build positive relationships by going above and beyond with customer service, ensuring all questions are addressed appropriately
  • Meet daily personal/team qualitative and quantitative targets, and achieve all service, productivity, and quality objectives
  • Leverage data and insights gathered in the control center to recommend and influence process improvement opportunities
  • Handle Inbound/outbound calls providing resolutions, handle inquiries and escalations to branch level.
  • Actioning various alerts to ensure the health and safety

Qualifications:

  • Have a high school diploma or equivalent 
  • 1-2 years of previous Customer service required
  • Able to work in a fast-paced environment and handle working under pressure 
  • Ability to multitask, manage time and prioritize
  • Experience in a call center is an asset
  • Adept to problem solving and conflict resolution
  • Comfortable learning new computer programs
  • Able to pass the typing test with minimum average score of 50-60 words per minute.
  • Flexible availability
  • Be able to provide a clean criminal background check 

What GardaWorld employees say

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