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Remote Call Center Agent Jobs in Calgary, AB (NOW HIRING)

Manpower Staffing

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Remote Call Centre Agent

Calgary, AB · Remote

CA$20/hr

Remote Call Centre Agent Location: Remote (Alberta) Job Type: Contract (4-6 Months) Pay: $20.00/hour We're currently hiring Remote Call Centre Agents to support a customer service team. If you have ...

Pitch Health Solutions

Transfer Agent

Calgary, AB · Remote

Earn commission for every successful billable transfer. 🎯 What We're Looking For Previous call center, sales, appointment setting, or transfer experience preferred. Competitive personality. Strong ...

Accenture

CCaaS Engineer

Calgary, AB · Remote

... Contact Center AI (CCAI). You are passionate about building scalable, intelligent customer ... Implements contact flows, IVR logic, routing strategies, and agent workspace configurations on both ...

Accenture

CCaaS Solutions Jr. Consultant

Calgary, AB · On-site +1

... agent-assist copilots, and tool-using conversational flows, that integrate with the contact center ... after-call work. * Apply LLMOps practices: versioning, A/B testing, drift monitoring, and ...

WSP

Automation Lead

Calgary, AB · On-site +1

CA$135K - CA$179K/yr

This role puts you at the centre of digital delivery and operational excellence. As an Automation ... The brightest engineers, advisors and scientists from across the globe call WSP home. Proudly ...

WSP

Automation Lead

Calgary, AB · On-site +1

CA$135K - CA$179K/yr

This role puts you at the centre of digital delivery and operational excellence. As an Automation ... The brightest engineers, advisors and scientists from across the globe call WSP home. Proudly ...

All JobsCall Center Agent JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in Calgary, AB

Remote Call Center Agent information

See Calgary, AB salary details

$8

$14

$19

How much do remote call center agent jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote call center agent in Calgary, AB is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.11 per hour, depending on experience, location, and employer.

What Does a Remote Call Center Agent Do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a Remote Call Center Agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are Remote Call Center Agents?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Calgary, AB? The most popular types of Call Center Agent jobs in Calgary, AB are:
What are popular job titles related to Remote Call Center Agent jobs in Calgary, AB? For Remote Call Center Agent jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Agent jobs in Calgary, AB look for? The top searched job categories for Remote Call Center Agent jobs in Calgary, AB are:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Calgary, AB as of July 2026, with employment types broken down into 2% Locum Tenens, 86% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $30,139 per year, or $14.5 per hour.

Remote Call Centre Agent

Manpower Staffing

Calgary, AB • Remote

CA$20/hr

Contractor

Posted 19 days ago

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Job description

Job Title: Remote Call Centre Agent

Location: Remote (Alberta)
Job Type: Contract (4–6 Months)
Pay: $20.00/hour

We're currently hiring Remote Call Centre Agents to support a customer service team. If you have strong communication skills and enjoy helping customers, we'd love to hear from you!

Responsibilities:

  • Make outbound calls to former members to address service or account gaps.
  • Handle inbound calls and assist customers with inquiries and transition-related support.
  • Provide exceptional customer service while maintaining professionalism.
  • Accurately document customer interactions.

Requirements:

  • Previous customer service or call centre experience is an asset.
  • Excellent verbal and written communication skills.
  • Comfortable with both inbound and outbound calling.
  • Must have a reliable internet connection and your own laptop.
  • Flexible availability, with preference for afternoon and evening shifts (4:30 PM – 9:30 PM).
  • Ability to work independently in a remote environment.

Position Details:

  • Location: Remote within Alberta
  • Pay: $20.00/hour
  • Contract Length: 4–6 months
  • Immediate Start Available

If you're looking for a flexible remote opportunity and enjoy delivering excellent customer service, apply today with your updated resume!