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Commission Inbound Call Center Jobs in Detroit, MI

Call Center Representative

Detroit, MI ยท Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Call Center Representative

Detroit, MI ยท Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

call center representative

Novi, MI ยท On-site

$18.94/hr

This role handles highโ€‘volume inbound interactions, resolving everyday needs with clarity ... The care solutions agent applies care center standards in real time, using knowledge tools ...

call center representative

Novi, MI ยท On-site

$18.94/hr

This role handles high-volume inbound interactions, resolving everyday needs with clarity ... The care solutions agent applies care center standards in real time, using knowledge tools ...

call center specialist

Novi, MI ยท On-site

$20.48/hr

Partner across the care center Collaborate with inbound care, outreach, digital, lending, and branch teams to ensure smooth handoffs and a cohesive member experience. * Have the ability to be on all ...

call center specialist

Novi, MI ยท On-site

$20.48/hr

Partner Across the Care Center Collaborate with inbound care, outreach, digital, lending, and branch teams to ensure smooth handoffs and a cohesive member experience. * Have the ability be on all ...

Remote Call Center Agent

Detroit, MI ยท Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Be Seen First

Call Center Representative

Plymouth, MI ยท On-site

$15 - $25/hr

Make calls to inbound leads and set up appointments. * Keep track of calls and appointments in our system. * Meet weekly goals for calls and appointments. * Be friendly, professional, and great at ...

Be Seen First

Call Center Representative

Plymouth, MI ยท On-site

$15 - $25/hr

Make calls to inbound leads and set up appointments. * Keep track of calls and appointments in our system. * Meet weekly goals for calls and appointments. * Be friendly, professional, and great at ...

Remote Call Center Sales Rep

Detroit, MI ยท Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Build and maintain a pipeline of prospective clients through our inbound call model * Engage in ... An aggressive compensation plan with uncapped commissions * CTC in 12-13 days Qualifications * 1+ ...

Patient Care Representative

Plymouth, MI ยท On-site

$16.25 - $20/hr

Customer service or inbound call center experience * Appropriate industry experience, preferably in the healthcare or mail order/specialty pharmacy industry * Proficient in Microsoft Office and ...

Showing results 21-40

Commission Inbound Call Center information

See Detroit, MI salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for commission inbound call center in Detroit, MI is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.08 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Detroit, MI?

The most popular types of Inbound Call Center jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Commission Inbound Call Center jobs?

Cities near Detroit, MI with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Detroit, MI as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,689 per year, or $17.2 per hour.

Appointment Call Center Agent

Mind Australia

Farmington Hills, MI โ€ข On-site

$14.75 - $19.50/hr

Other

Posted 13 days ago


Job description

Appointment center agent
Classification - FSLA - Non-Exempt - hourly.
Salary Grade/Level/Range
Level of experience, longevity, within current company pay structure.
Reports to
Appointment Center Manager.
Summary/Objective
Assist patients with scheduling appointments for office visits.
Essential Functions
  • Answer incoming calls which pertain to appointment requests, task a physician etc. answer telephone calls on multi-telephone system in a professional manner.
  • Manages a large volume of inbound and outbound calls in a timely manner.
  • Completes initial registration information of new patients following established policies and procedures.
  • Updates any changes of patient's information in computer database.
  • Must be able to communicate with patients courteously and calmly.
  • Other duties as assigned by Manager.
Qualities and Characteristics
  • Maintains a professional relationship and positive attitude with co-workers, patients and all M.I.N.D staff.
  • Strives to learn more and receptive to new challenges and opportunities.
  • Displays enthusiasm toward the work and the mission of M.I.N.D.
Qualifications
  • High School Diploma or GED.
  • 1+ year experience/understanding of health insurance, appointment scheduling software and tracking.
  • 1+ year call center experience.
Work Environment
This job operates in a medical office facility. This role routinely uses office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This position requires the ability to sit for long periods of time, answering calls on a multi-line phone system, writing, reading and note taking.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, varying hours between 8:00 a.m. to 4:00 p.m.
  • Travel - none

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees should adhere to all approved policies, procedures and philosophies.