BECOME A HAPPINESS AMBASSADOR ON THE MELT EVENTS TEAM
We serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day — and your day can change the world.
At MELT Ice Creams, our Events Team doesn’t just serve ice cream — they create the happiest 5 minutes of someone’s day and a memorable event. From weddings and corporate gatherings to school celebrations and festivals, we bring premium, scratch-made ice cream to life all across DFW.
If you love people, thrive in high-energy environments, and take pride in executing details with excellence — this role is for you.
Position: Event Team Member
Location: Based out of 685 John B Sias Memorial Parkway, Fort Worth, TX 76134
Service Area: Dallas–Fort Worth Metroplex
Pay: $16–20/hour (inclusive of tip share)
Schedule: Part-Time, Full-Time, or Seasonal (based on event calendar, select one when posting))
Hours: Flexible schedule required — includes evenings and weekends
What You’ll CreateAt every event, you’ll help create:
- Elevated experiences for weddings, corporate clients, schools, and private parties
- Beautifully executed Happy Cart and Food Truck setups
- Smooth, stress-free service moments for hosts and guests
- A premium representation of the MELT brand outside of our Scoop Shops
- Joyful, polished, memorable customer interactions
You are not “just serving or scooping”
You are the face of MELT in the community.
What You’ll DoExecute Events with Excellence
- Follow detailed event sheets, pick and pack product for events
- Follow event timelines, directions and service agreements
- Arrive safely, on time and prepared for offsite events across DFW
- Set up and break down Happy Carts, booths, and food truck operations
- Scoop and serve ice cream efficiently while maintaining presentation standards
- Maintain strict product temperature control and food safety compliance
Represent the MELT Brand
- Engage guests with warmth, energy, and professionalism
- Communicate clearly with event hosts, planners, and venue contacts
- Answer questions about flavors, ingredients, and our scratch-made process
- Maintain clean, organized, and visually appealing service areas
Operate with Ownership
- Safely operate company vehicles and food truck
- Complete pre- and post-event vehicle checks and checklists
- Load and unload equipment and product safely (50+ lbs)
- Handle POS systems and card transactions accurately
- Problem-solve calmly and proactively in fast-paced environments
Maintain High Standards
- Follow all MELT SOPs and food safety guidelines
- Keep equipment, carts, and trucks clean and event-ready
- Communicate clearly with the Events Lead and team members
- Take initiative and anticipate needs before they arise
What It Takes to SCOOP This Job and ROCK ItHospitality-Driven Mindset: You genuinely enjoy serving people and creating happy and memorable experiences.
Reliability & Professionalism: Events are time-sensitive and high-visibility. Your team must be able to count on you.
Adaptability: Outdoor events. Texas heat. Large crowds. Tight timelines. You remain steady and solutions-focused.
Physical Stamina: Able to stand for long periods, lift/push 50+ lbs, and work outdoors in varying weather conditions.
Strong Communication Skills: Clear, confident, and friendly interaction with guests and teammates.
Pep in Your Step: You move with urgency and purpose. You maximize every moment and bring positive energy to the team.
Valid Driver’s License: Must be 18+. Clean driving record required.
Minimum Requirements
- Valid driver’s license with clean record
- Food Handler Certification (or willingness to obtain before start date)
- Availability for 15+ hours per week including evenings/weekends
Preferred (Not Required)
- Previous food service or catering experience
- Experience driving larger vehicles or food trucks
- Experience working events, festivals, or high-volume environments
- Customer-facing roles requiring composure under pressure
What We Offer You
- Competitive hourly pay: $16–20/hour (inclusive of tip share)
- Flexible scheduling based on event calendar
- Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more
- Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more
- MELT is growing and there is an opportunity for upward growth within our company
- Potential for developing skills and gaining experience of many kinds
- Discounts on merchandise and ice cream purchases
- Weekly Pint Perks!
About Melt Ice Creams
Founded in Fort Worth in 2014, Melt Ice Creams is a premium local creamery known for scratch-made ice cream, housemade sauces, and creative flavor innovation. With five DFW scoop shops, a production kitchen (The Joy Factory), catering and vending operations, and a small wholesale presence — we are committed to serving happy ice creams and exceptional experiences.
Our Events Team plays a vital role in growing brand awareness and bringing Melt directly into the DFW community.
Every event is an opportunity to turn guests into lifelong fans.
If you’re ready to represent a premium brand, serve unforgettable experiences, and bring joy across DFW — we’d love to meet you.
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