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Commission Enterprise Customer Service Jobs (NOW HIRING)

MariaDB plc

Enterprise Customer Success Manager

Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

Zocks

Head of Enterprise Customer Success

OR · Remote

$180K - $220K/yr

... services Zocks is the #1 AI assistant for financial advisors. We help advisors automate their ... WHAT YOU'LL DO As Head of Enterprise Customer Success, you will own the post-sales outcomes for ...

Zocks

Head of Enterprise Customer Success

$180K - $220K/yr

... services Zocks is the #1 AI assistant for financial advisors. We help advisors automate their ... WHAT YOU'LL DO As Head of Enterprise Customer Success, you will own the post-sales outcomes for ...

MariaDB plc

Enterprise Customer Success Manager

Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're ... Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB ...

Synthesia

Enterprise Customer Success Manager

Austin, TX · On-site

$140K - $160K/yr

About the Role Reporting into the Director, Enterprise Customer Success, the ideal candidate will ... Customer-facing experience in Customer Success Management / Client Service / Account Management or ...

Revver

Enterprise Customer Success Manager

Lehi, UT · On-site

Customer-first mindset with a bias for action and continuous improvement. * Bachelor's degree in ... Competitive salary (dependent on experience) + potential for bonus/commission on renewals/expansion.

vivenu

Enterprise Customer Success Manager

Tampa, FL · On-site

Enterprise Customer Success Manager Redefine the future of live entertainment tech Welcome to ... Box Office Manager, Sales, Service Marketing, and CEO/Owner. Drive engagement across all ...

Brex

Enterprise Customer Success Manager

San Francisco, CA · On-site

$132K - $166K/yr

Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks ... The OTE figure listed here includes base salary and commissions, which may or may not be earned ...

Brex

Enterprise Customer Success Manager

San Francisco, CA · On-site

$132K - $166K/yr

Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks ... The OTE figure listed here includes base salary and commissions, which may or may not be earned ...

Brex

Enterprise Customer Success Manager

Seattle, WA · On-site

$132K - $166K/yr

Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks ... The OTE figure listed here includes base salary and commissions, which may or may not be earned ...

Domino Data Lab

Enterprise Customer Success Manager

Our customers - like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy - are using ... Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses ...

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How much do commission enterprise customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission enterprise customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Do Commission Enterprise Customer Service employees work on commission?

Commission Enterprise Customer Service employees typically do not work on commission. Their compensation is usually based on a salary or hourly wage, with some roles offering performance-based bonuses or incentives rather than commission. The specific pay structure can vary depending on the company and position.

What is the difference between Commission Enterprise Customer Service vs Commission Retail Customer Service?

AspectCommission Enterprise Customer ServiceCommission Retail Customer Service
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCorporate offices, call centers, or client sitesRetail stores, showrooms, or sales floors
Industry UsageBusiness-to-business (B2B) sales and supportBusiness-to-consumer (B2C) sales and support
Common Search/ComparisonCommission Enterprise Customer Service vs Commission Retail Customer Service

Both roles involve customer service and commission-based pay, but Commission Enterprise Customer Service typically focuses on supporting business clients in a corporate environment, while Commission Retail Customer Service deals directly with individual consumers in retail settings. The skills overlap include communication, problem-solving, and sales techniques, but the work environments and client types differ significantly.

What cities are hiring for Commission Enterprise Customer Service jobs? Cities with the most Commission Enterprise Customer Service job openings:
What are the most commonly searched types of Enterprise Customer Service jobs? The most popular types of Enterprise Customer Service jobs are:
What states have the most Commission Enterprise Customer Service jobs? States with the most job openings for Commission Enterprise Customer Service jobs include:
Commission Enterprise Customer Service jobs near you

Service Delivery Manager - Enterprise, eero CS

Amazon

Boise, ID • On-site

Full-time

Re-posted yesterday

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,069 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start.

We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. We are seeking an experienced Enterprise Support Leader to scale our enterprise customer support operations. This individual will own the performance, processes, and quality of our enterprise support function, ensuring our customers receive fast, consistent, and proactive support across all channels.

This role combines operational excellence, people leadership, customer advocacy, and cross-functional partnership to drive world-class enterprise customer experiences.
Key job responsibilities
Team Leadership & Management
- Provide both tactical and strategic management to lead a team of Enterprise Support Specialists/Engineers delivering high-quality technical support
- Establish and adjust team goals and performance expectations as this channel continues to evolve
- Monitor team productivity, SLAs, CSAT, NPS, backlog health, and operational KPIs.
- Proactively lead recruitment efforts by attracting and hiring bar-raising talent who bring needed skills and expertise to your organization
- Establish, own, and share customized onboarding plans that help new team members learn programs, products, technologies, processes, and role expectations through rapid exposure and skill development
- Create a culture of accountability, ownership, and customer obsession.
Enterprise Support Operations
- Oversee day-to-day enterprise case management, escalations, and critical issue resolution.
- Ensure consistent adherence to enterprise workflows, SLAs, and communication standards.
- Partner with Workforce Management to ensure coverage, staffing, and capacity planning that align with business needs
- Manage escalations during major incidents, drive communication cadences, and ensure accurate documentation and post-mortems.
Customer Advocacy & Experience
- Build strong relationships with enterprise customers; serve as a senior point of contact for high-severity issues.
- Analyze customer sentiment, feedback, and support trends to identify risks and opportunities.
- Partner with Business Development to deliver seamless handoffs, proactive engagements, and a cohesive support experience.
- Champion enterprise customer needs with Product, Engineering, and Operations.
Process & Quality Improvement
- Establish process improvement and operational excellence mechanisms that drive scalable improvements
- Work with Support QA/Training teams to develop and evaluate enterprise support runbooks, and quality frameworks end-to-end to implement improvements that enhance efficiency and customer experience
- Establish an environment that encourages and rewards simplifying processes, reducing repeated work, and removing defects
- Own documentation quality and knowledge management for the enterprise support function.
A day in the life
As the leader of our Enterprise Support team, you will serve as a subject matter expert and strategic manager obsessing over customer experience. Your day will be spent leading a team of Technical Customer Service specialists to deliver exceptional support, partnering with cross-functional stakeholders to drive systemic improvements, and building mechanisms that scale operational excellence across enterprise customer segments.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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