ZipRecruiter

Log In

1

Commission Customer Service Email Response Jobs in Springfield, MA

Manufacturing Company

Customer Service Rep

Springfield, MA · On-site

$15.50 - $21.25/hr

... email channels. * Navigate secure and compliant workflows , primarily in the Government sector ... Proven customer service experience is highly desirable. * Strong ability to learn and effectively ...

Dinamic AS Group

Customer Service Agent

Hartford, CT · On-site

$15.75 - $21/hr

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers ... Your response to this advertisement may result in your consideration for employment with Sixt Rent ...

JMT Staffing Solutions

Be Seen First

Part Time Customer Service Representative

Ludlow, MA · On-site

$17.50/hr

Strong typing skills for quick and accurate responses * Driver's License (Required) * Ability to ... Our primary areas of focus are administrative, customer service and accounting role - from Entry to ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · Remote

$17.25 - $22.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · Remote

$17.25 - $22.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

previous page

Showing results 41-60

All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Springfield, MA

Commission Customer Service Email Response information

See Springfield, MA salary details

$9

$18

$26

How much do commission customer service email response jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for commission customer service email response in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

How do you respond to a commission customer service email?

A Commission Customer Service email should be responded to promptly and professionally, addressing the customer's concerns clearly and politely. Include relevant order details, provide solutions or next steps, and maintain a courteous tone throughout the communication. Using templates or canned responses can help ensure consistency and efficiency in handling inquiries.
What are popular job titles related to Commission Customer Service Email Response jobs in Springfield, MA? For Commission Customer Service Email Response jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Commission Customer Service Email Response jobs in Springfield, MA look for? The top searched job categories for Commission Customer Service Email Response jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Commission Customer Service Email Response jobs? Cities near Springfield, MA with the most Commission Customer Service Email Response job openings:
Commission Customer Service Email Response jobs near you
Infographic showing various Commission Customer Service Email Response job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Customer Service Representative

Filtration Group Corp

Chicopee, MA • On-site

$16 - $21.75/hr

Other

Posted 12 days ago

Filtration Group rating

6.6

Company rating: 6.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Overview
We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you'll serve as a key point of contact for customers, handling service inquiries, processing purchase orders, collaborating with the field sales reps while also identifying opportunities to upsell, cross-sell, and generate new business. This position is ideal for someone who enjoys building relationships and driving growth through excellent communication and sales skills.
Responsibilities
  • Respond to customer inquiries via phone, email, live chat, or social media with professionalism and care
  • Troubleshoot product/service issues and ensure prompt resolution (with the help of Operations, Quality, Field Sales)
  • Accurately document customer interactions and maintain CRM (Salesforce.com) records
  • Follow up with customers to ensure satisfaction and build loyalty
  • Collaborate with internal teams to resolve complex service requests
  • Process Purchase Orders, build Invoices, coordinate product sample requests
  • Proactively engage existing customers to understand their needs and recommend solutions
  • Promote and upsell relevant products or services to meet customer needs and achieve sales targets
  • Generate quotes, process orders, and follow up on sales opportunities
  • Support marketing campaigns by following up on inbound leads and converting interest into sales
  • Meet or exceed monthly sales and customer satisfaction goals

Qualifications
  • High school diploma or equivalent (minimum)
  • Previous experience in customer service, inside sales, or a related role
  • Strong interpersonal and communication skills
  • Proven ability to handle objections and close sales
  • Familiarity with CRM systems (e.g., Salesforce)
  • Excellent organizational skills and attention to detail
  • Comfortable working in a goal-driven environment

More About Filtration Group
Filtration Group is on a mission to make the world safer, healthier and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilities, we are driving innovation and developing solutions across a broad spectrum of applications in the fast-growing and rapidly-evolving global filtration industry. We are committed to maintaining an entrepreneurial culture built on a foundation of trust and in which our leaders exhibit a strong bias for action.
The Company began in 2009 and has rapidly grown organically and through a thoughtful acquisition strategy to be a global leader in the highly attractive filtration industry. Filtration Group has the broadest portfolio of solutions in the industry and has had a particular focus on building a leading platform of solutions focused on the Life Sciences and Indoor Air Quality end markets which are rapidly growing in the current market environment. Filtration Group produces mission critical products with high replacement rates. Over 80 percent of the Company's revenue comes from replacement / consumable products, many of which are specified into customer's products or processes. With revenues over $2 billion, Filtration Group is consistently recognized as the fastest growing and one of the largest filtration businesses in the world and has a global footprint of 141 facilities in 28 countries. Filtration Group has over 10,000 employees who are united in their Mission to make the world safer, healthier and more productive.

What Filtration Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply