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Commission Customer Service Email Response Jobs in Rochester, MI

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

EcoShield

Customer Service Representative

Livonia, MI · On-site

$16 - $18/hr

Deliver proactive customer service through phone, email, and messaging platforms, responding to customer inquiries and resolving issues in a timely manner. * Schedule new and recurring pest control ...

MAG-TECH INC

Customer Service Rep

Farmington Hills, MI · On-site

$20/hr

Customer Service Representative Provides effective customer service for internal and external ... Experience with preparing customer orders and/or handling return requests using phone and e-mail ...

MAG-TECH INC

Customer Service Representative

Warren, MI · On-site

$23 - $27/hr

Customer Service Representative Provides effective customer service for internal and external ... Experience with preparing customer orders and/or handling return requests using phone and e-mail ...

Alea Leather

MI CUSTOMER SERVICE

Wixom, MI · On-site

$23.50 - $26/hr

Send and respond to 50+ customer emails per day using Microsoft Outlook. Manage customer inquiries ... What We're Looking For Previous customer service experience (high-volume environment and order ...

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Rochester, MI

Commission Customer Service Email Response information

See Rochester, MI salary details

$9

$17

$24

How much do commission customer service email response jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for commission customer service email response in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

Does a commission customer service email response get paid by commission?

Commission customer service email response roles typically do not pay by commission; instead, they usually offer a fixed salary or hourly wage. Compensation may include bonuses or incentives based on performance, but the primary pay structure is not commission-based. Skills in communication and customer relationship management are important in this role.

How do you respond to a customer service email?

A Commission Customer Service Email Response involves acknowledging the customer's concern promptly, providing clear and concise information, and offering solutions or next steps. Using a professional tone and ensuring accuracy helps maintain customer trust and satisfaction; familiarity with email management tools can improve response efficiency.

What are the most commonly searched types of Customer Service Email Response jobs in Rochester, MI?

The most popular types of Customer Service Email Response jobs in Rochester, MI are:

What are popular job titles related to Commission Customer Service Email Response jobs in Rochester, MI?

For Commission Customer Service Email Response jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Commission Customer Service Email Response jobs in Rochester, MI look for?

The top searched job categories for Commission Customer Service Email Response jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Commission Customer Service Email Response jobs?

Cities near Rochester, MI with the most Commission Customer Service Email Response job openings:

Commission Customer Service Email Response jobs near you

Customer Service Representative

North West Labs

Southfield, MI

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Job description:

Customer Service Representative

Duties:

- Provide exceptional customer service to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order processing
- Upsell additional products or services to customers when appropriate
- Communicate effectively in English and Spanish (multilingual or bilingual skills preferred)
- Analyze customer needs and recommend suitable solutions
- Maintain accurate customer records and update information as needed
- Follow company policies and procedures to ensure customer satisfaction
- Collaborate with team members to achieve department goals

Skills:

- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to empathize with customers and provide effective solutions
- Sales-oriented mindset with the ability to upsell products or services
- Proficiency in English and Spanish (additional languages are a plus)
- Strong problem-solving and analytical abilities
- Detail-oriented with excellent organizational skills
- Ability to work well under pressure in a fast-paced environment

Shift: 10am - 6pm Monday - Friday

If you are a motivated individual who is passionate about providing exceptional customer service, we want to hear from you! Join our team as a Customer Service Representative and contribute to our mission of delivering outstanding support to our valued customers.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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