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Commercial Support Representative Jobs (NOW HIRING)

ICONMA

Sales Support Representative

San Diego, CA

$20.25 - $27.50/hr

The Sales Support Representative provides critical administrative support to client global sales ... customer service or a related commercial support role preferred. - Strong analytical ...

Bullock, Logan & Associates

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Sales Support Representative

Elk Grove Village, IL · On-site

$45K - $60K/yr

... the Commercial and Industrial HVAC industry. We are looking for a motivated and detail-oriented ... Sales Support Representative to join our growing team. If you have a passion for taking on new ...

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Commercial Support Representative information

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$192

How much do commercial support representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for commercial support representative in the United States is $50.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $46.39 per hour, depending on experience, location, and employer.

What does a commercial support representative do?

A Commercial Support Representative assists business clients with their inquiries and issues related to products or services offered by a company. They handle tasks such as processing orders, resolving complaints, providing product information, and supporting sales teams. Their goal is to ensure customer satisfaction and maintain positive relationships with commercial clients. They often work closely with account managers and other departments to meet the specific needs of each client.

What are the key skills and qualifications needed to thrive as a commercial support representative?

To thrive as a Commercial Support Representative, you generally need strong customer service skills, sales acumen, and a background in business or a related field. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required, while certifications in sales or customer service can be advantageous. Excellent communication, problem-solving abilities, and attention to detail distinguish top performers in this role. These skills are crucial for maintaining client satisfaction, efficiently managing commercial processes, and supporting business growth.

How does a commercial support representative typically collaborate with sales and customer service teams?

Commercial Support Representatives play a crucial liaison role by working closely with both sales and customer service teams to ensure seamless order processing, accurate documentation, and timely resolution of client issues. They often act as the first point of contact for inquiries related to pricing, contracts, or product availability, relaying information between departments to facilitate smooth transactions. This collaboration helps maintain positive client relationships and supports the overall sales cycle, making strong communication and organizational skills essential for success in the role.

What is the difference between Commercial Support Representative vs Customer Service Representative?

AspectCommercial Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in sales or supportHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice settings, client sites, or remote; often in sales or support departmentsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, manufacturing, and service industries to support commercial clientsUsed across various industries to assist general consumers
Common Search & Comparison IntentUnderstanding roles in commercial support and client interactionCustomer service duties and support roles

The Commercial Support Representative focuses on supporting business clients, often involving sales and technical assistance, while the Customer Service Representative primarily assists individual consumers with inquiries and issues. Both roles require strong communication skills but differ in their target audience and job functions.

What cities are hiring for Commercial Support Representative jobs?

Cities with the most Commercial Support Representative job openings:

What states have the most Commercial Support Representative jobs?

States with the most job openings for Commercial Support Representative jobs include:

What are popular job titles related to Commercial Support Representative jobs?

For Commercial Support Representative jobs, the most frequently searched job titles are:

Infographic showing various Commercial Support Representative job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $105,400 per year, or $50.7 per hour.

Sales Support Representative

San Diego, CA

ICONMA
Recruiting and Staffing Services • 1 - 5K employees
Learn more about ICONMAexternal

$20.25 - $27.50/hr

Contractor

Re-posted 19 hours ago

Job description

Company Description

Our Unique Capabilities

We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.


Our Staff Members

Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.

Our Recruiting

Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers' is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.


Job Description

Duties:

The Sales Support Representative provides critical administrative support to client global sales team to improve the productivity, effectiveness, efficiency, ROI and job satisfaction of client sales reps and managers.

Qualifications

Tasks and Responsibilities (may include one or more of the following functions): 

- Quoting support

- CRM database audits & maintenance

- Sales analytics & reporting assistance

- Sales administration process improvement projects

- Beta testing and providing feedback on pre-launch sales admin tools

- General sales administration and support functions for client sales reps and managers.


Preferred Experience & Skills:

- 2+ years successful track record in sales, sales operations, customer service or a related commercial support role preferred.

- Strong analytical, organizational, problem solving and project management skills.

- Excellent verbal and written communication skills.

- Excellent interpersonal skills and the ability to work well with multiple departments to execute mutually beneficial solutions


Preferred Educational Background:

- Bachelor's degree or equivalent required. Business or Technical field preferred. Life sciences degree a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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