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Commercial Operations Associate Jobs in Florida (NOW HIRING)

Position Summary The Revenue Operations Associate is responsible for generating qualified commercial opportunities through proactive business development while supporting the execution of Hernon ...

Operations Associate Warehouse

Doral, FL ยท On-site

$17 - $22/hr

Join Aviotrade Inc as an Operations Associate Warehouse in Doral, FL, where you will play a key ... Prepare shipping documentation, including Packing Lists, Commercial Invoices, and other related ...

Operations Associate Warehouse

Doral, FL ยท On-site

$17 - $22/hr

Join Aviotrade Inc as an Operations Associate Warehouse in Doral, FL, where you will play a key ... Prepare shipping documentation, including Packing Lists, Commercial Invoices, and other related ...

Operations Associate Warehouse

Miami, FL ยท On-site

$17 - $22/hr

Join Aviotrade Inc as an Operations Associate Warehouse in Doral, FL, where you will play a key ... Prepare shipping documentation, including Packing Lists, Commercial Invoices, and other related ...

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Commercial Operations Associate information

What are the key skills and qualifications needed to thrive as a commercial operations associate?

To thrive as a Commercial Operations Associate, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools such as Excel, and sometimes ERP systems are typically required. Excellent organizational abilities, communication, and problem-solving skills help you coordinate with cross-functional teams and adapt to changing priorities. These skills ensure efficient support of commercial activities, accurate data management, and smooth execution of sales operations.

What are some common challenges commercial operations associates face when working across multiple departments?

Commercial Operations Associates often work closely with sales, marketing, finance, and supply chain teams to ensure smooth business operations. A common challenge in this role is managing competing priorities and aligning the goals of different departments, which may have varying timelines and expectations. Strong communication and organizational skills are essential to effectively coordinate projects, resolve conflicts, and ensure all stakeholders are informed and aligned. Successfully navigating these challenges not only contributes to smoother operations but also helps Associates build valuable cross-functional relationships for future career growth.

What is the difference between Commercial Operations Associate vs Sales Coordinator?

AspectCommercial Operations AssociateSales Coordinator
Primary FocusSupporting commercial strategies, data analysis, and operational processesAssisting sales teams with order processing, client communication, and sales support
Required SkillsData analysis, project management, industry knowledgeCustomer service, communication, CRM proficiency
Work EnvironmentCross-departmental, corporate offices, or remoteSales teams, client-facing, office-based
Common CertificationsBusiness or industry-specific certifications, data analysisCRM software certifications, customer service training

The Commercial Operations Associate typically focuses on supporting the company's commercial strategies through data analysis and operational support, working closely with multiple departments. In contrast, a Sales Coordinator primarily assists the sales team with client interactions and order processing. Both roles require strong communication skills, but their core responsibilities and daily tasks differ significantly.

What does a commercial operations associate do?

A commercial operations associate supports sales and marketing teams by managing data, processing orders, and coordinating between departments to ensure smooth business transactions. They often use tools like CRM software and analyze sales metrics to improve efficiency and revenue. The role requires strong organizational skills and attention to detail.

What is a commercial operations associate role?

A commercial operations associate is responsible for supporting sales and marketing teams by managing data, processing orders, and ensuring smooth business processes. They often use tools like CRM software and analyze sales metrics to improve efficiency and revenue. The role requires strong organizational skills and attention to detail.

What are the most commonly searched types of Commercial Operations jobs in Florida?

The most popular types of Commercial Operations jobs in Florida are:

What cities in Florida are hiring for Commercial Operations Associate jobs?

Cities in Florida with the most Commercial Operations Associate job openings:

Revenue Operations Associate

Hernon

Sanford, FL โ€ข On-site

Other

Posted 12 days ago


Job description

Position Summary

The Revenue Operations Associate is responsible for generating qualified commercial opportunities through proactive business development while supporting the execution of Hernon's standardized revenue processes. This role serves as the front line of customer engagement by identifying new business opportunities, qualifying prospects, nurturing inbound and outbound leads, and strengthening existing customer relationships. In addition to business development responsibilities, the Associate supports quoting, order management, and customer service activities by executing established Revenue Operations processes with accuracy and consistency.


Primary Responsibilities Business Development & Revenue Growth

ยท        Conduct proactive outbound prospecting through phone, email, LinkedIn, CRM campaigns, and other outreach channels.

ยท        Identify, research, and qualify prospective customers within target industries and market segments.

ยท        Re-engage dormant customers, inactive accounts, and stalled opportunities.

ยท        Develop relationships with distributors, OEMs, and end users to generate qualified opportunities.

ยท        Coordinate marketing-generated lead follow-up and execute post-trade-show campaigns.

ยท        Perform quote follow-up activities to improve conversion rates.

ยท        Identify cross-sell, upsell, and new application opportunities within existing accounts.

ยท        Schedule meetings and discovery calls for Regional Sales Managers.

ยท        Build and maintain prospect lists, target account plans, and outreach campaigns.

ยท        Capture Voice of Customer feedback and communicate market intelligence to the commercial team.

ยท        Maintain accurate opportunity and activity records within Zoho CRM.


Revenue Operations Support

ยท        Execute standardized workflows for quoting, order entry, customer onboarding, returns, and complaint resolution.

ยท        Manage customer interactions through Zoho Desk in accordance with established service standards.

ยท        Prepare quotations, sample requests, customer documentation, and commercial correspondence.

ยท        Support Regional Sales Managers with commercial coordination and customer follow-up.

ยท        Escalate process exceptions and complex customer issues through established workflows.

ยท        Provide feedback to the Revenue Operations Lead regarding process improvement opportunities.


Key Performance Indicators

ยท        Qualified opportunities created

ยท        Pipeline value generated

ยท        Outbound prospecting activity

ยท        Marketing lead conversion rate

ยท        Quote follow-up completion

ยท        Reactivated customer accounts

ยท        CRM data quality

ยท        Order accuracy

ยท        Customer response time

ยท        Process adherence


Qualifications

ยท        Bachelor's degree or equivalent experience preferred.

ยท        Experience in business development, inside sales, customer success, or commercial operations.

ยท        Strong communication, relationship-building, and organizational skills.

ยท        Experience with CRM systems; Zoho CRM preferred.

ยท        Experience with SAP Business One and Zoho Desk preferred.

ยท        Self-motivated with the ability to balance growth initiatives and operational responsibilities.