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Commercial Collections Manager Jobs in Rochester, NH

The CCS Companies

CSA, Commercial Route IV

Portsmouth, NH

$18.75 - $24.50/hr

The CSA, Commercial Route IV oversees the management of 400+ accounts related to our commercial ... Prior collections experience is required. * Strong interpersonal and verbal communications skills.

Casella Waste Systems, Inc.

Operations Manager

Sanford, ME · On-site

$105K - $115K/yr

Position Summary The Operations Manager is responsible for overseeing collections activities, container delivery and pickup for commercial, industrial and residential customers, while managing a ...

GL Rogers and Company Inc.

Be Seen First

Accountant / Full Charge Bookkeeper

Portsmouth, NH · On-site

$50K - $85K/yr

... collections support, and coordinating deposits, payments, and wires * Accounts payable: vendor ... Commercial real estate, property management, construction, or hotel accounting background

GL Rogers and Company Inc.

Be Seen First

Accountant / Full Charge Bookkeeper

Portsmouth, NH · On-site

$50K - $85K/yr

... collections support, and coordinating deposits, payments, and wires * Accounts payable: vendor ... Commercial real estate, property management, construction, or hotel accounting background

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All JobsCommercial Collections JobsCommercial Collections Manager JobsCommercial Collections Manager Jobs in Rochester, NH

Commercial Collections Manager information

See Rochester, NH salary details

$30.3K

$57.5K

$106.7K

How much do commercial collections manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for commercial collections manager in Rochester, NH is $57,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $64,100.00 per year, depending on experience, location, and employer.

What does a commercial collections manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a commercial collections manager?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What are some common challenges faced by commercial collections managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

What job categories do people searching Commercial Collections Manager jobs in Rochester, NH look for?

The top searched job categories for Commercial Collections Manager jobs in Rochester, NH are:

Commercial Collections Manager jobs near you

Manager Equipment Finance Collateral Monitoring

First Citizens Bank

Portsmouth, NH • Hybrid

Full-time

Re-posted 3 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Portsmouth, NH office.

This position is responsible for developing and managing collateral monitoring processes to ensure that Equipment Finance secures its collateral and assets to prevent financial losses resulting from an inability to repossess the secured equipment. This entails understanding Department of Motor Vehicle and Secretary of State requirements for accurate lien recording. It must also cultivate effective relationships with internal departments like Sales and Asset Management as well as third party service providers. It also provides leadership oversight including supervision, career development, coaching and training for collateral monitoring associates in the Equipment Finance division.


Responsibilities
  • Business Oversight - Provides comprehensive Uniform Commercial Code Financing Statements (UCC's)and Vehicle titles services including filing or working with third parties to record EF's liens with the Department of Motor Vehicles for titled vehicles and UCC's with the Secretaries of States to ensure EF's collateral/assets are secured to prevent potential financial losses.
  • Vendor, Customer and Audit Management - Coordinate required documentation with Originations and Sales and manage the process for defaulting customers and vendors who fail to comply with vehicle titling requirements. May assist external reviews and audits.
  • Reporting - Create, track and analyze reports to identify problem areas and ways to improve performance and remediate inaccurately or insufficiently documented liens. Develop reports for senior management tracking client activity and associated trends.
  • Supervisor Functions - Assesses daily work for accuracy, process improvements, and efficiencies. Maintains detailed documentation on associate performance and supervisory actions. Ensures compliance with department policies and procedures. Supervises the performance of assigned staff, including mentorship, training, and staff evaluations.

Qualifications

Bachelor's Degree and 4 years of experience in Management, Customer Service, Collections and/or Operations

-OR-

High School Diploma or GED and 8 years of experience in Management, Customer Service, Collections and/or Operations

Preferred Area of Experience:

  • Commercial Loan or Lease Documentation, Vehicle Titling or other Security Recording activities
  • Early adoption to change management
  • Exceptional analytical and problem-solving abilities
  • Excellent time management skills and proven ability to hit deadlines
  • Demonstrated initiative
  • Ability to work and interact with all departments throughout the organization
  • Excellent oral and written communication skills
  • Thrive in a fast-paced environment while continually maintaining a positive attitude and promoting teamwork
  • Ability to work with external partners

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Management, Customer Service, Collections and/or Operations

-OR-

High School Diploma or GED and 8 years of experience in Management, Customer Service, Collections and/or Operations

Preferred Area of Experience:

  • Commercial Loan or Lease Documentation, Vehicle Titling or other Security Recording activities
  • Early adoption to change management
  • Exceptional analytical and problem-solving abilities
  • Excellent time management skills and proven ability to hit deadlines
  • Demonstrated initiative
  • Ability to work and interact with all departments throughout the organization
  • Excellent oral and written communication skills
  • Thrive in a fast-paced environment while continually maintaining a positive attitude and promoting teamwork
  • Ability to work with external partners

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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