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Collections Account Manager Jobs in Rochester, NH

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Rochester, NH · On-site

$16.50 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Concord, NH · On-site

$17.85 - $19.19/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Rochester, NH · On-site

$16.50 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Account Manager

Derry, NH · On-site

$17.85 - $19.19/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Derry, NH · On-site

$17.85 - $19.19/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Concord, NH · On-site

$17.85 - $19.19/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Collections Specialist

Lee, NH · On-site

$18 - $20/hr

We are looking for a Commercial Collections Specialist for a long-term contract opportunity based ... manage multiple accounts and priorities in a fast-paced environment.

Customer Accounts Manager

Concord, NH · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Concord, NH · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Concord, NH · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Assistant Manager - Credit

Derry, NH · On-site

$21.50 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

Derry, NH · On-site

$21.50 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

Derry, NH · On-site

$21.50 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections, and trains other administrative staff. The Office Manager also ...

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Showing results 1-20

Collections Account Manager information

See Rochester, NH salary details

$28.9K

$64.4K

$103.7K

How much do collections account manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for collections account manager in Rochester, NH is $64,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $76,800.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

$16.50 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

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Position Summary

If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships

Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards

Maintain account health and secure payment commitments utilizing account management tools

Complete assigned routes for deliveries, pickups, and account follow-ups

Deliver white-glove customer service in-store, over the phone, and in customers' homes

Contribute to sales growth and generate new rental agreements

Safely transport, install, and handle merchandise

Maintain showroom standards and company vehicles

Adhere to all company safety and operational guidelines

Qualifications

High school diploma or equivalent

At least 18 years of age

Valid driver's license with good driving record

Strong communication and customer service skills

Physical Requirements

Ability to lift and move heavy merchandise

Ability to drive a box truck

Standing and driving for extended periods of time

Schedule & Work Environment

Full-time, Monday-Saturday

Sundays off plus one weekday off

Physically active role requiring lifting, bending, and standing

Benefits

Rapid growth and advancement opportunities

Weekly pay

Paid time off

Medical, dental, vision, life & disability insurance

Industry leading 401(k) with company match

Flexible Spending & Health Savings Accounts

Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.