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Command Centre Operator Jobs (NOW HIRING)

Arkansas Blue Cross

Command Center Analyst

Conway, AR · On-site

The Command Center operates 24x7x365 in designated office locations which includes evenings ... LICENSING/CERTIFICATION Network, Virtualization, Operating Systems and/or but not limited to other ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate management team as well as ...

DK Security, Inc

Call Center Operator

Kentwood, MI

$18/hr

Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate management team as well as ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

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Command Centre Operator information

What does a command centre operator do?

A Command Centre Operator is responsible for monitoring, coordinating, and responding to incidents within an organization or facility. They use various technologies such as surveillance cameras, alarm systems, and communication devices to ensure the safety and security of people and property. Their tasks may include responding to emergencies, dispatching security personnel, managing access control, and maintaining detailed records of events. The role requires strong communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a command centre operator?

To thrive as a Command Centre Operator, you need strong situational awareness, attention to detail, and the ability to make quick decisions, often supported by a high school diploma or equivalent. Familiarity with security monitoring software, CCTV systems, and communication tools is typically required, and certifications in security operations can be advantageous. Outstanding communication, stress management, and teamwork skills help operators effectively coordinate responses and maintain calm under pressure. These skills are crucial for ensuring safety, timely incident response, and efficient operations in high-stakes environments.

What are some common challenges faced by command centre operators, and how can they be managed?

Command Centre Operators often face challenges such as managing multiple incidents simultaneously, responding quickly to emergencies, and maintaining clear communication under pressure. Staying organized, following established protocols, and leveraging advanced monitoring systems can help operators remain effective and calm. Regular training and strong teamwork also play a crucial role in overcoming these challenges, ensuring that the command centre operates smoothly even during high-stress situations.

What is the difference between Command Centre Operator vs Security Dispatcher?

AspectCommand Centre OperatorSecurity Dispatcher
CredentialsOften requires security or communication certificationsTypically requires security or emergency response certifications
Work EnvironmentMonitoring control rooms, communication centersDispatching security personnel, responding to incidents
Industry UsageTransportation, utilities, corporate facilitiesSecurity firms, law enforcement support

Both roles involve monitoring and communication, but Command Centre Operators focus on overseeing operations within control rooms, while Security Dispatchers primarily coordinate security personnel and respond to incidents. The roles often overlap in credentials and work environment, making them closely related but distinct in daily responsibilities.

What cities are hiring for Command Centre Operator jobs?

Cities with the most Command Centre Operator job openings:

What states have the most Command Centre Operator jobs?

States with the most job openings for Command Centre Operator jobs include:

What are popular job titles related to Command Centre Operator jobs?

For Command Centre Operator jobs, the most frequently searched job titles are:

Infographic showing various Command Centre Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Security Officer - Highrise Command Center Operator

Los Angeles, CA • On-site

Allied Universal
Investigation and Physical Security Services • 10K+ employees
Learn more about Allied Universalexternal

$22.60/hr

Full-time

Medical, Retirement

Posted 9 days ago

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,615 frontline employees who took The Breakroom Quiz

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Join the World's Leading Global Security Company!
  • Pay rate $22.60 / hour
  • Location Downtown LA, California
  • Excellent Benefits and Career Progression!
  • InstantPay and weekly pay available
  • Must Have Flexible Availability

Allied Universal® is hiring a Command Center Operator. The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator serves as a central liaison between field personnel, supervision, and operations leadership to ensure scheduling accuracy, contract compliance, and real-time response to operational needs.
RESPONSIBILITIES:
  • Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage
  • Monitor and respond to incoming calls, alarms, and operational communications
  • Serve as a liaison between field personnel, supervisors, and management
  • Accurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Provide guidance to security personnel during routine and emergency situations
  • Maintain confidentiality of employee, client, and operational information
  • Handle (without delay) complaints and unusual/critical event information
  • Responsible for Portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock-in/clock-out compliance and seamless alignment between client and Allied schedules
  • Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements
  • Performs compliance code entry across the portfolio and issues completion certificates directly to employees

QUALIFICATIONS (MUST HAVE):
  • High School diploma or equivalent
  • Minimum one (1) year experience in scheduling or operations support
  • Strong organizational skills and the ability to manage multiple tasks simultaneously
  • Excellent verbal and written communication skills
  • Ability to remain calm, professional, and solution-focused under pressure
  • Proficiency with Microsoft Office applications
  • High attention to detail with consistent documentation accuracy

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment

BENEFITS:
  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

PPO 14417
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1667902

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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