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Command Centre Operator Jobs (NOW HIRING)

TEKsystems

Security Command Center Operator

Bellevue, WA · On-site

$27.54/hr

... Operating Procedures or policies. • Coordinates Law Enforcement response to criminal and security ... the Security Command Center. • Identify and report any broken, damaged, or non-operational ...

TEKsystems

Security Command Center Operator

Bellevue, WA · On-site

$27.54/hr

... Operating Procedures or policies. • Coordinates Law Enforcement response to criminal and security ... the Security Command Center. • Identify and report any broken, damaged, or non-operational ...

TEKsystems

Security Command Center Operator

Bellevue, WA · On-site

$27.54/hr

... Operating Procedures or policies. • Coordinates Law Enforcement response to criminal and security ... the Security Command Center. • Identify and report any broken, damaged, or non-operational ...

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Command Centre Operator information

What does a command centre operator do?

A Command Centre Operator is responsible for monitoring, coordinating, and responding to incidents within an organization or facility. They use various technologies such as surveillance cameras, alarm systems, and communication devices to ensure the safety and security of people and property. Their tasks may include responding to emergencies, dispatching security personnel, managing access control, and maintaining detailed records of events. The role requires strong communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a command centre operator?

To thrive as a Command Centre Operator, you need strong situational awareness, attention to detail, and the ability to make quick decisions, often supported by a high school diploma or equivalent. Familiarity with security monitoring software, CCTV systems, and communication tools is typically required, and certifications in security operations can be advantageous. Outstanding communication, stress management, and teamwork skills help operators effectively coordinate responses and maintain calm under pressure. These skills are crucial for ensuring safety, timely incident response, and efficient operations in high-stakes environments.

What are some common challenges faced by command centre operators, and how can they be managed?

Command Centre Operators often face challenges such as managing multiple incidents simultaneously, responding quickly to emergencies, and maintaining clear communication under pressure. Staying organized, following established protocols, and leveraging advanced monitoring systems can help operators remain effective and calm. Regular training and strong teamwork also play a crucial role in overcoming these challenges, ensuring that the command centre operates smoothly even during high-stress situations.

What is the difference between Command Centre Operator vs Security Dispatcher?

AspectCommand Centre OperatorSecurity Dispatcher
CredentialsOften requires security or communication certificationsTypically requires security or emergency response certifications
Work EnvironmentMonitoring control rooms, communication centersDispatching security personnel, responding to incidents
Industry UsageTransportation, utilities, corporate facilitiesSecurity firms, law enforcement support

Both roles involve monitoring and communication, but Command Centre Operators focus on overseeing operations within control rooms, while Security Dispatchers primarily coordinate security personnel and respond to incidents. The roles often overlap in credentials and work environment, making them closely related but distinct in daily responsibilities.

What cities are hiring for Command Centre Operator jobs?

Cities with the most Command Centre Operator job openings:

What states have the most Command Centre Operator jobs?

States with the most job openings for Command Centre Operator jobs include:

What are popular job titles related to Command Centre Operator jobs?

For Command Centre Operator jobs, the most frequently searched job titles are:

Infographic showing various Command Centre Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Global Command Center Supervisor GSOC

Manhattan, NY • On-site

GardaWorld
Public Safety Administration • 1 - 5K employees
Learn more about GardaWorldexternal

$34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

Job description


GardaWorld Security Services is Now Hiring a Global Command Center Operator !
Ready to suit up as a Global Command Center Operator?
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As an Operator - Surveillance, you will be the person spotting threats before they escalate in a security operations centers
High Level Global Security Operations Center Operator.
High Level Computer Skills Required.
What's in it for you:
  • Set schedule: Global Command Center Supervisor- Full-Time, Sunday to Thursday 11:00 pm - 7:00 am
  • Manhattan, NY
  • Competitive hourly wage of $34.00 / hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of a Global Command Center Supervisor
  • Monitor security systems to detect any suspicious activity using Genetec
  • Document observed events and incidents, writing detailed reports
  • Respond quickly to incidents or potential threats
  • Control access to secure areas and verify the identities of visitors using CCURE 9000
  • Analyze security systems to identify potential vulnerabilities or malfunctions
  • Collaborate with law enforcement in case of serious situations or emergencies
  • Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard
  • 2+ years working in a command center, SOC, and/or GSOC environment
  • 2+ years working in a command center, SOC, and/or GSOC environment as a supervisor
  • 2+ years working with Genetec Video Software and CCURE 9000 Access Control
  • New York Security License required
  • Interact with sites in multiple countries / multiple states
  • Be authorized to work in the U.S.
  • Strong report writing skills
  • Strong proficiency with technology

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
NY# 11000162095

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