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Command Center Jobs in New York (NOW HIRING)

GardaWorld Security Services is Now Hiring a Response Security Officer! Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from ...

GardaWorld Security Services is Now Hiring a Response Security Officer. Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from ...

GardaWorld Security Services is Now Hiring a Response Security Officer! Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from ...

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Command Center information

See New York salary details

$15

$26

$52

How much do command center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for command center in New York is $26.97, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.94 per hour, depending on experience, location, and employer.

What is a command center and what do people working there do?

A Command Center is a centralized location where teams monitor, manage, and coordinate critical operations, often using real-time data and communication tools. Employees in a command center oversee the status of systems, respond to incidents or emergencies, and ensure business continuity. They may work in industries like IT, security, transportation, or emergency services, depending on the organization's needs. The primary goal is to maintain smooth operations, quickly address issues, and support decision-making during critical events.

What are the key skills and qualifications needed to thrive as a command center operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and experience in monitoring and incident response, often supported by a degree in information technology, security, or a related field. Familiarity with network monitoring tools, incident management systems, and sometimes certifications like CompTIA Security+ or ITIL are commonly required. Effective communication, problem-solving abilities, and the capacity to work calmly under pressure are standout soft skills for this role. These skills and qualities are essential to ensure rapid decision-making, incident resolution, and the continuous operation of critical systems.

What are the main challenges faced by professionals working in a command center and how can they be managed?

Professionals in a Command Center often face challenges such as rapidly responding to emergencies, managing high volumes of information, and coordinating with multiple departments under pressure. To manage these challenges effectively, strong communication skills, the ability to prioritize tasks, and familiarity with relevant technology platforms are essential. Many organizations provide ongoing training and support to help Command Center staff stay updated and resilient, ensuring smooth operations and quick decision-making during critical situations.

What is the difference between Command Center vs Network Operations Center (NOC)?

AspectCommand CenterNetwork Operations Center (NOC)
Primary FocusMonitoring and managing overall operations, incident response, and strategic coordinationMonitoring, maintaining, and troubleshooting network infrastructure and connectivity
Work EnvironmentControl rooms, command hubs, often in various industries like security, transportation, or emergency servicesData centers, network operation rooms, primarily in IT and telecommunications sectors
Required CredentialsVaries by industry; often includes certifications like CISSP, security clearances, or emergency management trainingNetworking certifications such as CCNA, Network+, and relevant IT credentials

While both roles involve monitoring and incident management, a Command Center oversees broader operational activities and strategic decisions, whereas a Network Operations Center focuses specifically on network infrastructure and connectivity issues. Understanding these differences helps in choosing the right career path or job search focus within operational roles.

Infographic showing various Command Center job openings in New York as of August 2026, with employment types broken down into 14% Internship, 72% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $56,090 per year, or $27 per hour.

COMMAND CENTER TECHNICAL REP

Dassault Falcon Jet Corp

Little Ferry, NJ

$95K - $105K/yr

Full-time

Posted 2 days ago

New


Dassault Falcon Jet rating

8.7

Company rating: 8.7 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

17th of 72 rated aerospace companies


Job description

Join Our Team as a Falcon Jet Technical Support Specialist!

Are you passionate about aviation and ready to make a real impact? We are seeking a dedicated Falcon Jet Technical Support Specialist to join our dynamic team. If you have a knack for solving complex technical issues and providing exceptional customer support, this opportunity is for you!

What You'll Do:

  • Be the Expert: Answer technical questions from Falcon Jet operators and provide multi-faceted support for all AOG (Aircraft on Ground) issues.

  • Customer Interaction: Record and complete all customer phone contacts in our database, adhering to Department Guidelines.

  • AOG Response: Execute the AOG Response process consistently, and step in as the AOG Response Coordinator when needed.

  • Team Collaboration: Coordinate with our Worldwide Technical Front Line team to resolve issues efficiently.

  • Technical Troubleshooting: Analyze and recommend corrective actions for aircraft discrepancies, ensuring timely resolution.

  • Continuous Improvement: Review technical materials and manuals, suggesting revisions to enhance safety, performance, and cost-effectiveness.

  • Customer Assistance: Help customers obtain necessary parts from our Spares department to meet technical needs.

  • Data Management: Submit owner information changes and maintain familiarity with electronic maintenance manuals and research tools.

  • Annual Meetings: Attend Worldwide Front Line meetings annually as directed by the Operations Manager.

  • Additional Duties: Take on other responsibilities as assigned.

What We Offer:

  • Career Growth: Opportunities for professional development and career advancement.

  • Innovative Environment: Work with cutting-edge technology in the aviation industry.

  • Collaborative Culture: Join a supportive and talented team of professionals.

Required Qualifications:

  • Two years of college education in aeronautical maintenance engineering or equivalent A&P classroom training.

  • Minimum of two years of work experience with Falcon Jet aircraft systems (avionics, engines, etc.).

  • Strong computer and telephone communication skills.

  • Willingness to travel as needed.

  • Pilot’s license is a plus.

Desired Qualifications:

  • Inspection Authorization.

  • Avionics background.

  • Knowledge of the French language.

Compensation and Benefits

The compensation for this position typically falls between $95,000 and $105,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, and geographic location.

Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more.
We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Ready to soar with us? Apply now and become a vital part of our mission to ensure top-notch Falcon Jet operations!


What Dassault Falcon Jet employees say

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Dassault Falcon Jet logo

About Dassault Falcon Jet

Sourced by ZipRecruiter

OUR MISSION At Dassault Falcon Jet, we are dedicated to developing and supporting the most advanced business jets in the world and providing a world-class employment experience. Our production areas, offices and hangars are characterized by an atmosphere of pride, commitment and teamwork. You’re not just joining a team – you’re joining a family. OUR BENEFITS The rewards of working at Dassault go beyond a challenging and satisfying career. Our total compensation package offers competitive financial compensation, comprehensive healthcare coverage, financial planning and retirement benefits, tuition reimbursement and much, much more. Or, jump in and experience the passion of aviation for yourself with our unique tuition reimbursement program towards achieving your pilots license! OUR PEOPLE At Dassault, you will work with people from many continents and cultures. Our diverse workforce enhances our creativity and allows us to develop, market, and support the most advanced business aircraft in the world. We have different backgrounds and varied experiences, but a single set of values: integrity, quality and commitment. This is the essence of a work environment in which all are treated with respect and everyone’s contribution is valued.

Industry

Aerospace product and parts manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Little Ferry, NJ, US

Year founded

1929

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