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Command Center Security Officer Jobs (NOW HIRING)

GardaWorld

Command Center Security Officer

Neenah, WI · On-site

$20.80/hr

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ... You have call center experience * You can use multiple computer monitors * You have experience ...

New

GardaWorld

Command Center Security Officer

Neenah, WI · On-site

$20.80/hr

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ... You have call center experience * You can use multiple computer monitors * You have experience ...

New

GardaWorld

Command Center Security Officer

Neenah, WI · On-site

$20.80/hr

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ... center experience You can use multiple computer monitors You have experience using multiple ...

New

GardaWorld

Command Center Security Officer

Neenah, WI · On-site

$20.80/hr

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ... You have call center experience * You can use multiple computer monitors * You have experience ...

New

GardaWorld

Command Center Security Officer

Neenah, WI · On-site

$20.80/hr

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ... You have call center experience * You can use multiple computer monitors * You have experience ...

New

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Command Center Security Officer information

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How much do command center security officer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for command center security officer in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What is a command center security officer?

Command Center Security Officers are security professionals responsible for monitoring and managing security systems from a centralized control room or command center. Their duties typically include observing security cameras, responding to alarms, coordinating with on-site security personnel, and communicating with emergency services when necessary. They play a crucial role in maintaining the safety and security of facilities by providing real-time surveillance and incident response. Command Center Security Officers often work with advanced security technology and must be able to make quick decisions during emergencies.

What are the daily responsibilities of a command center security officer?

A Command Center Security Officer is responsible for monitoring surveillance systems, responding to alarms or incidents, coordinating with on-site security personnel, and maintaining detailed incident logs. They work in a centralized environment where they must quickly assess situations and communicate critical information to relevant teams. The role requires vigilance, strong attention to detail, and the ability to multitask effectively, as officers often handle multiple security feeds and respond to several situations simultaneously.

What are the key skills and qualifications needed to thrive as a command center security officer?

To thrive as a Command Center Security Officer, you need a solid understanding of security protocols, surveillance operations, and incident response, often supported by a high school diploma and relevant security certifications. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Strong attention to detail, calmness under pressure, and effective communication are essential soft skills for this position. These skills and qualities are crucial for maintaining a secure environment, responding swiftly to incidents, and ensuring smooth coordination among security teams.

What is the difference between Command Center Security Officer vs Security Guard?

AspectCommand Center Security OfficerSecurity Guard
CredentialsSecurity license, monitoring certificationsSecurity license, basic training
Work EnvironmentControl rooms, surveillance centersPatrols, site security
Employer & IndustryCorporate, government, large facilitiesRetail, commercial, industrial sites
Primary DutiesMonitor security systems, respond to alarmsPatrol premises, prevent theft

While both roles focus on security, Command Center Security Officers primarily monitor surveillance systems and respond to alarms from a centralized location, whereas Security Guards patrol and physically secure premises. The roles often overlap in credentials and industry usage, but their work environments and daily tasks differ significantly.

What are popular job titles related to Command Center Security Officer jobs?

For Command Center Security Officer jobs, the most frequently searched job titles are:

Command Center Security Officer jobs near you
Infographic showing various Command Center Security Officer job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,979 per year, or $17.3 per hour.

Command Center / Dispatch / GSOC (Global Security Operations Center) / Operations Center / Control C

Boston, MA

Northeast Security
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Northeast Securityexternal

$19.50 - $24.25/hr

Full-time, Part-time

Posted 16 days ago

Key responsibilities

  • Oversee camera monitoring and alarm systems for multiple properties, ensuring correct actioning, routing, and distribution of alerts.

  • Answer incoming lines and alarms, communicate with on-site security personnel and emergency services, and write detailed incident reports.

  • Monitor multiple alarm and video surveillance platforms, deescalate irate calls, and ensure compliance with operational procedures.

Northeast Security Inc. rating

7.4

Company rating: 7.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Command Center / Dispatch / GSOC (Global Security Operations Center) / Operations Center / Control Center Security Officer - Full Time and Part Time Available

Northeast Security is hiring for Command Center / Dispatch / GSOC (Global Security Operations Center) / Operations Center / Control Center Security Officer - Full Time and Part Time Available Hiring Immediately!

**Prior dispatch or command center experience in a fast-paced environment is required**

Recruiters will call to discuss preference upon applying.

Experience in the following systems is preferred:

-          AVIGILON ALTA (OPENPATH)

-          C-CURE

-          LENEL / LENEL 2.0

-          SIEMENS

-          OTIS PANORAMA 2.0

-          CONTINUUM

-          MILESTONE

-          Lyft Net / SCHINDLER EMS

-          ALC WebCtrl

-          METASYS

-          STRUCTUWARE

-          ALTA AWARE

Command Center Officer Responsibilities:

  • Excellent oral and written communications, organizational, and interpersonal skills. Computer literacy is required, working in MS Windows, Outlook, and multiple alarm monitoring and video surveillance platforms.
  • Oversee the camera monitoring and alarm systems of 60 plus properties to include Fire Alarm systems, Access control systems and video surveillance. Will be required to utilize multiple alert systems, and ensure the information is correctly actioned, routed and distributed to the necessary parties.
  • Must be able to multitask on multiple computer screens and multiple systems, understand the responsibility and liability of each alarm, and the importance of notifying the correct client/tenant.
  • Must be able to deescalate irate tenant/customer calls/ access requests.
  • Maintain a neat and professional appearance.
  • Ability to communicate clearly and effectively in English (both written and verbal).
  • Answer incoming lines and alarms.
  • Must be able to remain calm and work well in a fast-paced environment.
  • Communicate with on site security personnel and local emergency services.
  • Write detailed reports on incidents that occurred on the premises daily.
  • Comply with all requirements/directives within the on-site operations manual/post orders.
  • Assume other duties as required by either Client or Northeast Security, Inc.

Command Center Requirements:

  • High School Diploma/GED Equivalent
  • Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
  • Must be at least 18 years of age.
  • Dependable means of transportation
  • Learn and be knowledgeable of all company policies and procedures.
  • Previous 911 Dispatch experience, or related field/education in a fast-paced environment is highly sought

Security Officer Skills:

  • Excellent customer service skills
  • Strong attention to detail
  • Strong written and verbal communication skills
  • Strong professionalism
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Must be able to multi-task and self-manage in a dynamic environment.
  • Maintain effective relationships with all levels of the company and client organizations 

 IND123


Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.


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