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Command Center Operations Jobs (NOW HIRING)

Allied Universal

Command Center Operator

Alexandria, VA · On-site

$32.58/hr

The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator ...

New

Allied Universal

Command Center Operator

Alexandria, VA · On-site

$32.58/hr

The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator ...

New

Allied Universal

Command Center Operator

San Antonio, TX · On-site

$19/hr

Pay Rate: $19.00 / Hour The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The ...

New

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

Your work as an operator will make a real difference as you support the Field Operations team ... Command Center Manager * Location: Houston, Texas * Position Type: Regular, Full-time * FLSA ...

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

Your work as an operator will make a real difference as you support the Field Operations team ... Command Center Manager * Location: Houston, Texas * Position Type: Regular, Full-time * FLSA ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Ashland, MA · On-site

$23.69/hr

Command Center Operations: Supervise daily Command Center activities, ensuring continuous monitoring of security systems and operational workflows. * System Monitoring: Monitor access control, video ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Sherborn, MA · On-site

$23.69/hr

Command Center Operations: Supervise daily Command Center activities, ensuring continuous monitoring of security systems and operational workflows. * System Monitoring: Monitor access control, video ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Milford, MA · On-site

$23.69/hr

Command Center Operations: Supervise daily Command Center activities, ensuring continuous monitoring of security systems and operational workflows. * System Monitoring: Monitor access control, video ...

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Command Center Operations information

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How much do command center operations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for command center operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in command center operations?

To thrive in Command Center Operations, you need strong analytical skills, attention to detail, and familiarity with operational protocols, often supported by a relevant degree or experience in incident management. Proficiency with monitoring software, ticketing systems, and communication platforms such as ServiceNow or Splunk is typically required. Outstanding problem-solving abilities, effective communication, and the capacity to stay calm under pressure are vital soft skills in this field. These skills ensure quick, accurate responses to incidents, minimizing downtime and maintaining organizational stability.

How does a command center operations professional typically collaborate with other departments during critical incidents?

Command Center Operations professionals play a central role in coordinating responses to critical incidents by acting as the communication hub between technical teams, management, and external stakeholders. They are responsible for monitoring systems, escalating issues to the appropriate teams, and tracking incident resolution progress. Effective collaboration involves facilitating conference bridges, maintaining clear documentation, and ensuring that all parties are updated in real time, which helps minimize downtime and maintain organizational continuity. Building strong relationships and clear communication channels with IT, security, and business units is essential for success in this role.

What is the difference between Command Center Operations vs Network Operations Center (NOC) Technician?

AspectCommand Center OperationsNetwork Operations Center (NOC) Technician
CertificationsSecurity+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentControl rooms, monitoring dashboards, real-time incident responseNetwork monitoring, troubleshooting, system analysis
Employer & IndustrySecurity firms, emergency response, corporate securityTelecom, internet service providers, data centers
Search & Comparison IntentUnderstanding security and incident management rolesTechnical network troubleshooting and maintenance

While both roles involve monitoring and responding to operational issues, Command Center Operations focus on security, incident management, and overall command functions, whereas Network Operations Center (NOC) Technicians specialize in network troubleshooting, system performance, and technical support within IT and telecom environments.

What does a command center operations do?

A command center operations role involves monitoring and managing critical systems, coordinating responses to incidents, and ensuring operational continuity. It requires strong communication skills, situational awareness, and often the use of specialized tools or software to track and respond to events in real-time.

What is a command center operations?

Command center operations involve managing and monitoring critical systems, communications, and responses in real-time to ensure safety, security, or operational efficiency. Roles often require strong organizational skills, familiarity with communication tools, and the ability to coordinate teams quickly during emergencies or routine activities.

What is the job description of a command center operations?

Command Center Operations involves monitoring and managing critical systems, communications, and security in real-time to ensure operational efficiency and safety. The role requires strong attention to detail, quick decision-making, and proficiency with communication tools and incident management software. It often involves shift work and adherence to safety protocols.

What training is needed for command center operations?

Command center operations typically require training in emergency response procedures, communication protocols, and the use of relevant monitoring and communication tools. Many employers also prefer candidates to have certifications such as CPR, first aid, or security training, along with strong problem-solving and communication skills. On-the-job training is common to familiarize staff with specific systems and procedures.

What job categories do people searching Command Center Operations jobs look for?

The top searched job categories for Command Center Operations jobs are:

Command Center Operations jobs near you
Infographic showing various Command Center Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Command Center Operator

Allied Universal

Alexandria, VA • On-site

$32.58/hr

Full-time

Medical, Retirement

Posted 3 days ago

New

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,578 frontline employees who took The Breakroom Quiz

78th of 116 rated security

Job description

Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Command Center Operator. The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator serves as a central liaison between field personnel, supervision, and operations leadership to ensure scheduling accuracy, contract compliance, and real-time response to operational needs.

Part time weekend openings

Located in Alexandria, Va

Must have 2 years of security command center experience

Must be available to work weekends

Must have an active Virginia DCJS Security License

Pay: $32.58 an hour

Active VA DCJS License required

RESPONSIBILITIES:

  • Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage
  • Monitor and respond to incoming calls, alarms, and operational communications
  • Serve as a liaison between field personnel, supervisors, and management
  • Accurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Provide guidance to security personnel during routine and emergency situations
  • Maintain confidentiality of employee, client, and operational information
  • Handle (without delay) complaints and unusual/critical event information
  • Responsible for Portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock-in/clock-out compliance and seamless alignment between client and Allied schedules
  • Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements
  • Performs compliance code entry across the portfolio and issues completion certificates directly to employees

QUALIFICATIONS (MUST HAVE):

  • High School diploma or equivalent
  • Minimum one (1) year experience in scheduling or operations support
  • Strong organizational skills and the ability to manage multiple tasks simultaneously
  • Excellent verbal and written communication skills
  • Ability to remain calm, professional, and solution-focused under pressure
  • Proficiency with Microsoft Office applications
  • High attention to detail with consistent documentation accuracy

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment

BENEFITS:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1659113Employment Type: FULL_TIME

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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