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Command Center Operations Jobs (NOW HIRING)

Marksman Security

Command Center Officer

Atlanta, GA · On-site

The Security Command Center Officer oversees the continuous operation, integrity, and performance of all life safety and security systems across a 50-acre mixed-use development. This officer helps ...

Digital Realty

Sr. Manager - Global Command Center

Ashburn, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Global Command Center (GCC), a 24x7x365 operation that serves as a central point for customer support, alarm monitoring, incident communications, and operational coordination across Digital Realty ...

Digital Realty

Sr. Manager - Global Command Center

Ashburn, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Global Command Center (GCC), a 24x7x365 operation that serves as a central point for customer support, alarm monitoring, incident communications, and operational coordination across Digital Realty ...

Belcan Government Solutions

Command Center Agent

Des Moines, IA

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Command Center Agent serves as the first line of operational support within a 24x7 IT Command Center environment. The role is responsible for monitoring enterprise infrastructure, applications ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

Securitas Services

Command Center Operator

Billerica, MA · On-site

$24.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Command Center Operator Location: Billerica, MA Shift(s): *Multiple shifts available, please ... Accurately document incidents, alarms, and operational activities using computerized reporting ...

Securitas

Command Center Operator

Billerica, MA · On-site

$24.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Command Center Operator Location: Billerica, MA Shift(s): *Multiple shifts available, please ... Accurately document incidents, alarms, and operational activities using computerized reporting ...

Allied Universal

Command Center Operator

Alexandria, VA

$32.58/hr

  • Medical

  • Retirement

The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator ...

New

Allied Universal

Command Center Operator

Alexandria, VA · On-site

$32.58/hr

  • Medical

  • Retirement

The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator ...

New

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Command Center Operations information

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How much do command center operations jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for command center operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in command center operations?

To thrive in Command Center Operations, you need strong analytical skills, attention to detail, and familiarity with operational protocols, often supported by a relevant degree or experience in incident management. Proficiency with monitoring software, ticketing systems, and communication platforms such as ServiceNow or Splunk is typically required. Outstanding problem-solving abilities, effective communication, and the capacity to stay calm under pressure are vital soft skills in this field. These skills ensure quick, accurate responses to incidents, minimizing downtime and maintaining organizational stability.

How does a command center operations professional typically collaborate with other departments during critical incidents?

Command Center Operations professionals play a central role in coordinating responses to critical incidents by acting as the communication hub between technical teams, management, and external stakeholders. They are responsible for monitoring systems, escalating issues to the appropriate teams, and tracking incident resolution progress. Effective collaboration involves facilitating conference bridges, maintaining clear documentation, and ensuring that all parties are updated in real time, which helps minimize downtime and maintain organizational continuity. Building strong relationships and clear communication channels with IT, security, and business units is essential for success in this role.

What is the difference between Command Center Operations vs Network Operations Center (NOC) Technician?

AspectCommand Center OperationsNetwork Operations Center (NOC) Technician
CertificationsSecurity+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentControl rooms, monitoring dashboards, real-time incident responseNetwork monitoring, troubleshooting, system analysis
Employer & IndustrySecurity firms, emergency response, corporate securityTelecom, internet service providers, data centers
Search & Comparison IntentUnderstanding security and incident management rolesTechnical network troubleshooting and maintenance

While both roles involve monitoring and responding to operational issues, Command Center Operations focus on security, incident management, and overall command functions, whereas Network Operations Center (NOC) Technicians specialize in network troubleshooting, system performance, and technical support within IT and telecom environments.

What does a command center operations do?

A command center operations role involves monitoring and managing critical systems, coordinating responses to incidents, and ensuring operational continuity. It requires strong communication skills, situational awareness, and often the use of specialized tools or software to track and respond to events in real-time.

What is a command center operations?

Command center operations involve managing and monitoring critical systems, communications, and responses in real-time to ensure safety, security, or operational efficiency. Roles often require strong organizational skills, familiarity with communication tools, and the ability to coordinate teams quickly during emergencies or routine activities.

What is the job description of a command center operations?

Command Center Operations involves monitoring and managing critical systems, communications, and security in real-time to ensure operational efficiency and safety. The role requires strong attention to detail, quick decision-making, and proficiency with communication tools and incident management software. It often involves shift work and adherence to safety protocols.

What training is needed for command center operations?

Command center operations typically require training in emergency response procedures, communication protocols, and the use of relevant monitoring and communication tools. Many employers also prefer candidates to have certifications such as CPR, first aid, or security training, along with strong problem-solving and communication skills. On-the-job training is common to familiarize staff with specific systems and procedures.

What job categories do people searching Command Center Operations jobs look for?

The top searched job categories for Command Center Operations jobs are:

Command Center Operations jobs near you
Infographic showing various Command Center Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Security Operations Center Dispatcher / Command Center

Northeast Security

Boston, MA • On-site

$18.25 - $24/hr

Full-time, Part-time

Posted 9 days ago

Northeast Security Inc. rating

7.4

Company rating: 7.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

33rd of 116 rated security

Job description

Security Operations Center Dispatcher / Command Center

Northeast Security is hiring for Command Center / Dispatch / GSOC (Global Security Operations Center) / Operations Center / Control Center Security Officer - Full Time and Part Time Available Hiring Immediately!

**Prior dispatch or command center experience in a fast-paced environment is required**

Experience in the following systems is preferred:

- AVIGILON ALTA (OPENPATH)

- C-CURE

- LENEL / LENEL 2.0

- SIEMENS

- OTIS PANORAMA 2.0

- CONTINUUM

- MILESTONE

- Lyft Net / SCHINDLER EMS

- ALC WebCtrl

- METASYS

- STRUCTUWARE

- ALTA AWARE

Command Center Officer Responsibilities:

  • Excellent oral and written communications, organizational, and interpersonal skills. Computer literacy is required, working in MS Windows, Outlook, and multiple alarm monitoring and video surveillance platforms.
  • Oversee the camera monitoring and alarm systems of 60 plus properties to include Fire Alarm systems, Access control systems and video surveillance. Will be required to utilize multiple alert systems, and ensure the information is correctly actioned, routed and distributed to the necessary parties.
  • Must be able to multitask on multiple computer screens and multiple systems, understand the responsibility and liability of each alarm, and the importance of notifying the correct client/tenant.
  • Must be able to deescalate irate tenant/customer calls/ access requests.
  • Maintain a neat and professional appearance.
  • Ability to communicate clearly and effectively in English (both written and verbal).
  • Answer incoming lines and alarms.
  • Must be able to remain calm and work well in a fast-paced environment.
  • Communicate with on site security personnel and local emergency services.
  • Write detailed reports on incidents that occurred on the premises daily.
  • Comply with all requirements/directives within the on-site operations manual/post orders.
  • Assume other duties as required by either Client or Northeast Security, Inc.

Command Center Requirements:

  • High School Diploma/GED Equivalent
  • Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
  • Must be at least 18 years of age.
  • Dependable means of transportation
  • Learn and be knowledgeable of all company policies and procedures.
  • Previous 911 Dispatch experience, or related field/education in a fast-paced environment is highly sought

Security Officer Skills:

  • Excellent customer service skills
  • Strong attention to detail
  • Strong written and verbal communication skills
  • Strong professionalism
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Must be able to multi-task and self-manage in a dynamic environment.
  • Maintain effective relationships with all levels of the company and client organizations.

IND123


Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.


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