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Command Center Operations Jobs (NOW HIRING)

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

San Francisco Giants

Command Center Lead

Oracle, AZ

The Command Center Team actively oversees and protects all persons and things at Oracle Park, with ... Ballpark Operations and Giants Enterprises departments that tie into the safety and security of ...

Witt O'Brien's

Command Center Operator

Houston, TX

Your work as an operator will make a real difference as you support the Field Operations team ... Command Center Manager * Location: Houston, Texas * Position Type: Regular, Full-time * FLSA ...

H star

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Command Center Team actively oversees and protects all persons and things at Oracle Park, with ... Ballpark Operations and Giants Enterprises departments that tie into the safety and security of ...

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Command Center Operations information

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How much do command center operations jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for command center operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

How does a Command Center Operations professional typically collaborate with other departments during critical incidents?

Command Center Operations professionals play a central role in coordinating responses to critical incidents by acting as the communication hub between technical teams, management, and external stakeholders. They are responsible for monitoring systems, escalating issues to the appropriate teams, and tracking incident resolution progress. Effective collaboration involves facilitating conference bridges, maintaining clear documentation, and ensuring that all parties are updated in real time, which helps minimize downtime and maintain organizational continuity. Building strong relationships and clear communication channels with IT, security, and business units is essential for success in this role.

What is the difference between Command Center Operations vs Network Operations Center (NOC) Technician?

AspectCommand Center OperationsNetwork Operations Center (NOC) Technician
CertificationsSecurity+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentControl rooms, monitoring dashboards, real-time incident responseNetwork monitoring, troubleshooting, system analysis
Employer & IndustrySecurity firms, emergency response, corporate securityTelecom, internet service providers, data centers
Search & Comparison IntentUnderstanding security and incident management rolesTechnical network troubleshooting and maintenance

While both roles involve monitoring and responding to operational issues, Command Center Operations focus on security, incident management, and overall command functions, whereas Network Operations Center (NOC) Technicians specialize in network troubleshooting, system performance, and technical support within IT and telecom environments.

What is the job description of a command center?

A command center operations role involves monitoring and managing critical systems, coordinating responses to incidents, and ensuring operational continuity. It requires strong communication skills, situational awareness, and proficiency with relevant tools like dashboards and communication systems. The job often involves shift work and adherence to established protocols to maintain safety and efficiency.

What does a command center operator do?

A command center operator monitors and manages operations within a control room environment, ensuring safety, security, and efficient response to incidents. They use communication tools, surveillance systems, and incident management protocols to coordinate activities and respond quickly to emergencies or operational issues.

What are the key skills and qualifications needed to thrive in Command Center Operations, and why are they important?

To thrive in Command Center Operations, you need strong analytical skills, attention to detail, and familiarity with operational protocols, often supported by a relevant degree or experience in incident management. Proficiency with monitoring software, ticketing systems, and communication platforms such as ServiceNow or Splunk is typically required. Outstanding problem-solving abilities, effective communication, and the capacity to stay calm under pressure are vital soft skills in this field. These skills ensure quick, accurate responses to incidents, minimizing downtime and maintaining organizational stability.

What is the toughest job in the air force?

In the Air Force, Command Center Operations can be highly demanding due to the need for constant vigilance, quick decision-making, and managing high-pressure situations. These roles often require extensive training, security clearances, and the ability to work long or irregular hours in a fast-paced environment.

What are command center operations?

Command center operations involve monitoring, managing, and coordinating activities within a centralized facility to ensure the smooth functioning of an organization or system. This includes overseeing communication, responding to incidents, and utilizing tools like dashboards and security systems. Professionals in this role often work in shifts and require strong organizational and communication skills.
What job categories do people searching Command Center Operations jobs look for? The top searched job categories for Command Center Operations jobs are:
Command Center Operations jobs near you
Command Center Officer

Command Center Officer

Marksman Security LLC

Atlanta, GA • On-site

Full-time

Re-posted 3 days ago

Marksman Security rating

5.9

Company rating: 5.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

57th of 107 rated security

Job description

Marksman Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
The Security Command Center Officer oversees the continuous operation, integrity, and performance of all life safety and security systems across a 50-acre mixed-use development. This officer helps ensure robust control room operations, and provides dispatch directions to 40+ security personnel across the property. The SCC Officer serves as the operational nexus between technology, people, and emergency response functions - requiring technical expertise, leadership capability, and exceptional judgment.
  1. Core Technical Competencies

Access Control Systems
  • Deep understanding of enterprise access control platforms (Avigilon or equivalent).
  • Able to administer credentials, troubleshoot controllers, interpret logs, and maintain door schedules and alarms.
  • Understands system integration with elevators, fire panels, intrusion systems, and visitor management.

CCTV / Video Management Systems
  • Proficient with VMS platforms (Verkada, Genetec Security Center, Avigilon, etc.).
  • Skilled at configuring cameras, monitoring analytics triggers, pulling evidence, and supporting investigations.
  • Understands video retention compliance requirements.

Fire Alarm & Life Safety Systems
  • Working knowledge of panel operations (Notifier, EST, Siemens, Simplex, or equivalent).
  • Able to interpret alarm conditions, communicate with Fire Command, and guide emergency response sequences.
  • Can coordinate testing, drills, and impairment procedures.

Elevator Control Systems
  • Familiar with elevator recall, overrides, fire service modes, and integration with access control.
  • Able to coordinate with facilities/OT teams for malfunctions or entrapments.

Inventory & Asset Management
  • Maintains accountability for radios, keys, equipment, PPE, and special-event materials.
  • Uses software systems to track, audit, and document asset lifecycle.

AI-Enhanced Operations
  • Comfortable leveraging AI tools for:
    • summarizing incidents,
    • identifying operational trends,
    • enhancing training documentation,
    • optimizing scheduling,
    • improving dispatch workflows.

Emergency Response & Dispatch Operations
  • Demonstrates mastery in multi-channel dispatching (radio, phone, digital platforms).
  • Applies ICS principles, prioritizes threats, and allocates resources effectively.
  • Adept at coordinating with police, fire, EMS, and property management partners.

Incident Investigation & Analysis
  • Skilled at reviewing CCTV, access logs, and officer statements.
  • Prepares comprehensive, defensible reports.
  • Able to brief leadership succinctly and professionally.

Professional Communication Skills
  • Clear, calm, and concise communication style - especially under pressure.
  • Experienced in writing polished shifts summaries, incident reports, and after-action reviews.
  • Comfortable briefing executives, law enforcement, and cross-functional partners.

  1. Behavioral Competencies

High Situational Awareness
  • Quickly identifies anomalies or potential threats.
  • Prioritizes critical notifications and escalates appropriately.

Organized & Detail-Oriented
  • Maintains accurate logs, system entries, schedules, and documentation.
  • Keeps the command center clean, controlled, and audit-ready at all times.

Calm Under Pressure
  • Makes sound decisions during alarms, emergencies, system faults, or high-stress events.
  • Demonstrates resilience and reliability in chaotic environments.

  1. Experience Requirements

Preferred Background
  • 4+ years experience in security operations, dispatch centers, or life safety technology environments.
  • Experience in mixed-use, corporate, campus, aviation, stadium, or municipal environments.

Training / Certifications (Preferred but Not Required)
  • ASIS (APP, PSP, CPP)
  • Fire Life Safety Director certifications
  • CPR/First Aid/AED Instructor
  • System-specific access control or VMS certifications

  1. Personality & Culture Fit Indicators

The strongest candidates typically demonstrate:
  • High integrity and a strong sense of responsibility.
  • Bias toward action while maintaining disciplined procedures.
  • Comfort with both structure and rapid change.
  • Curiosity and continuous learning, especially with technology and AI.
  • Diplomacy - able to communicate firmly without creating friction.
  • Ownership mentality - treats the site as if it were their own.

#IND3

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