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Command Center Operations Jobs (NOW HIRING)

CoreWeave

Command Center Technician

Kenilworth, NJ

The Global Data Center Operations team serves as the backbone of our infrastructure, ensuring the ... As a Command Center Technician, you will serve as the front-line mission control for our global ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Recognizes crises and initiates coordinates and manages operational response activities to ...

CoreWeave

Command Center Technician

Kenilworth, NJ · On-site

The Global Data Center Operations team serves as the backbone of our infrastructure, ensuring the ... As a Command Center Technician, you will serve as the front-line mission control for our global ...

Aurora

Operations Lead, Command Center

Coppell, TX · On-site

$87K - $124K/yr

Lead a team of Command Center leads and operators with varying background across multiple locations. * Balance company goals, operational risk, and ambiguous operational environments to deliver safe ...

San Francisco Giants

Command Center Operator

Park, KS · On-site

$36.19/hr

The Command Center Team actively oversees and protects all persons and things at Oracle Park, with ... You will write reports; report malfunctions, misconduct or operational and safety issues. * Log all ...

CoreWeave

Command Center Technician

Kenilworth, NJ · On-site

The Global Data Center Operations team serves as the backbone of our infrastructure, ensuring the ... As a Command Center Technician, you will serve as the front-line mission control for our global ...

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Command Center Operations information

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How much do command center operations jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for command center operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in command center operations?

To thrive in Command Center Operations, you need strong analytical skills, attention to detail, and familiarity with operational protocols, often supported by a relevant degree or experience in incident management. Proficiency with monitoring software, ticketing systems, and communication platforms such as ServiceNow or Splunk is typically required. Outstanding problem-solving abilities, effective communication, and the capacity to stay calm under pressure are vital soft skills in this field. These skills ensure quick, accurate responses to incidents, minimizing downtime and maintaining organizational stability.

How does a command center operations professional typically collaborate with other departments during critical incidents?

Command Center Operations professionals play a central role in coordinating responses to critical incidents by acting as the communication hub between technical teams, management, and external stakeholders. They are responsible for monitoring systems, escalating issues to the appropriate teams, and tracking incident resolution progress. Effective collaboration involves facilitating conference bridges, maintaining clear documentation, and ensuring that all parties are updated in real time, which helps minimize downtime and maintain organizational continuity. Building strong relationships and clear communication channels with IT, security, and business units is essential for success in this role.

What is the difference between Command Center Operations vs Network Operations Center (NOC) Technician?

AspectCommand Center OperationsNetwork Operations Center (NOC) Technician
CertificationsSecurity+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentControl rooms, monitoring dashboards, real-time incident responseNetwork monitoring, troubleshooting, system analysis
Employer & IndustrySecurity firms, emergency response, corporate securityTelecom, internet service providers, data centers
Search & Comparison IntentUnderstanding security and incident management rolesTechnical network troubleshooting and maintenance

While both roles involve monitoring and responding to operational issues, Command Center Operations focus on security, incident management, and overall command functions, whereas Network Operations Center (NOC) Technicians specialize in network troubleshooting, system performance, and technical support within IT and telecom environments.

What does a command center operations do?

A command center operations role involves monitoring and managing critical systems, coordinating responses to incidents, and ensuring operational continuity. It requires strong communication skills, situational awareness, and often the use of specialized tools or software to track and respond to events in real-time.

What is a command center operations?

Command center operations involve managing and monitoring critical systems, communications, and responses in real-time to ensure safety, security, or operational efficiency. Roles often require strong organizational skills, familiarity with communication tools, and the ability to coordinate teams quickly during emergencies or routine activities.

What is the job description of a command center operations?

Command Center Operations involves monitoring and managing critical systems, communications, and security in real-time to ensure operational efficiency and safety. The role requires strong attention to detail, quick decision-making, and proficiency with communication tools and incident management software. It often involves shift work and adherence to safety protocols.

What training is needed for command center operations?

Command center operations typically require training in emergency response procedures, communication protocols, and the use of relevant monitoring and communication tools. Many employers also prefer candidates to have certifications such as CPR, first aid, or security training, along with strong problem-solving and communication skills. On-the-job training is common to familiarize staff with specific systems and procedures.

What are popular job titles related to Command Center Operations jobs?

For Command Center Operations jobs, the most frequently searched job titles are:

Command Center Operations jobs near you
Infographic showing various Command Center Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Command Center Officer

Atlanta, GA • On-site

Marksman Security LLC
Investigation and Physical Security Services • 501 - 1,000 employees
Learn more about Marksman Security LLCexternal

Full-time

Re-posted 7 days ago

Marksman Security rating

6.0

Company rating: 6.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

Job description

The Security Command Center Officer oversees the continuous operation, integrity, and performance of all life safety and security systems across a 50acre mixeduse development. This officer helps ensure robust control room operations, and provides dispatch directions to 40+ security personnel across the property. The SCC Officer serves as the operational nexus between technology, people, and emergency response functions - requiring technical expertise, leadership capability, and exceptional judgment.

  1. Core Technical Competencies

Access Control Systems

  • Deep understanding of enterprise access control platforms (Avigilon or equivalent).
  • Able to administer credentials, troubleshoot controllers, interpret logs, and maintain door schedules and alarms.
  • Understands system integration with elevators, fire panels, intrusion systems, and visitor management.

CCTV / Video Management Systems

  • Proficient with VMS platforms (Verkada, Genetec Security Center, Avigilon, etc.).
  • Skilled at configuring cameras, monitoring analytics triggers, pulling evidence, and supporting investigations.
  • Understands video retention compliance requirements.

Fire Alarm & Life Safety Systems

  • Working knowledge of panel operations (Notifier, EST, Siemens, Simplex, or equivalent).
  • Able to interpret alarm conditions, communicate with Fire Command, and guide emergency response sequences.
  • Can coordinate testing, drills, and impairment procedures.

 Elevator Control Systems

  • Familiar with elevator recall, overrides, fire service modes, and integration with access control.
  • Able to coordinate with facilities/OT teams for malfunctions or entrapments.

Inventory & Asset Management

  • Maintains accountability for radios, keys, equipment, PPE, and specialevent materials.
  • Uses software systems to track, audit, and document asset lifecycle.

AIEnhanced Operations

  • Comfortable leveraging AI tools for:
    • summarizing incidents,
    • identifying operational trends,
    • enhancing training documentation,
    • optimizing scheduling,
    • improving dispatch workflows.

Emergency Response & Dispatch Operations

  • Demonstrates mastery in multi-channel dispatching (radio, phone, digital platforms).
  • Applies ICS principles, prioritizes threats, and allocates resources effectively.
  • Adept at coordinating with police, fire, EMS, and property management partners.

Incident Investigation & Analysis

  • Skilled at reviewing CCTV, access logs, and officer statements.
  • Prepares comprehensive, defensible reports.
  • Able to brief leadership succinctly and professionally.

Professional Communication Skills

  • Clear, calm, and concise communication style - especially under pressure.
  • Experienced in writing polished shifts summaries, incident reports, and afteraction reviews.
  • Comfortable briefing executives, law enforcement, and cross-functional partners.
  1. Behavioral Competencies

High Situational Awareness

  • Quickly identifies anomalies or potential threats.
  • Prioritizes critical notifications and escalates appropriately.

Organized & DetailOriented

  • Maintains accurate logs, system entries, schedules, and documentation.
  • Keeps the command center clean, controlled, and auditready at all times.

Calm Under Pressure

  • Makes sound decisions during alarms, emergencies, system faults, or highstress events.
  • Demonstrates resilience and reliability in chaotic environments.
  1. Experience Requirements

Preferred Background

  • 4+ years experience in security operations, dispatch centers, or life safety technology environments.
  • Experience in mixeduse, corporate, campus, aviation, stadium, or municipal environments.

Training / Certifications (Preferred but Not Required)

  • ASIS (APP, PSP, CPP)
  • Fire Life Safety Director certifications
  • CPR/First Aid/AED Instructor
  • Systemspecific access control or VMS certifications
  1. Personality & Culture Fit Indicators

The strongest candidates typically demonstrate:

  • High integrity and a strong sense of responsibility.
  • Bias toward action while maintaining disciplined procedures.
  • Comfort with both structure and rapid change.
  • Curiosity and continuous learning, especially with technology and AI.
  • Diplomacy - able to communicate firmly without creating friction.
  • Ownership mentality - treats the site as if it were their own.

#IND3

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