ABOUT THE LUCAS MUSEUM OF NARRATIVE ART
Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career.Â
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Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces. Â
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POSITION SUMMARY
Reporting to the Manager, Retail, the Assistant Manager, Retail Operations serves as the operational lead and primary backup to the Retail Manager, supporting the daily management of retail operations to ensure an efficient, organized, and customer-focused environment. This role oversees key operational functions, including opening and closing procedures, cash handling, inventory management, replenishment, fulfillment coordination, loss prevention, and compliance with retail policies and procedures.Â
Working closely with the Retail Manager, the Assistant Manager supports sales performance, operational efficiency, staffing coordination, and workflow optimization while identifying opportunities for continuous improvement. This role also partners cross-functionally to maintain operational readiness, effective communication, and a collaborative retail culture aligned with organizational values and Diversity, Equity, Inclusion, Accessibility, and Belonging principles.Â
RESPONSIBILITIES
Serve as the acting lead in the absence of the Retail Manager, overseeing store operations, staff supervision, and operational decision-making Â
Supervise, coach, and support frontline retail staff, fostering a collaborative, accountable, and service-driven team culture Â
Oversee opening and closing procedures, cash handling, deposits, POS operations, and compliance with financial controls and retail policies Â
Support inventory management processes, including replenishment, stock organization, cycle counts, receiving, transfers, and loss prevention practices Â
Ensure the sales floor, stockroom, and operational areas are maintained to brand, safety, and housekeeping standards Â
Assist with staff onboarding, training, scheduling coordination, and performance support to ensure operational readiness Â
Maintain compliance with organizational policies, health and safety standards, and Diversity, Equity, Inclusion, Accessibility, and Belonging principles Â
QUALIFICATIONS
Strong knowledge of retail operations, including POS systems, cash handling, inventory control, replenishment, and operational procedures Â
Excellent communication, judgment, and problem-solving skills, with the ability to resolve customer and operational issues professionally and effectivelyÂ
Flexible availability, including evenings, weekends, holidays, and special events as needed Â
Commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging, with the ability to foster an inclusive team and visitor experienceÂ
EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB
The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.
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The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.
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MISSION AND VISION
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The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.Â
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VALUES
Our internal and external practices are shaped by the following beliefs and behaviors.
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People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.
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Inspired: We believe that art can move you to feel, think, reflect, and act.
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Collaborative: We believe that nimble thinking and working together yield exponential results.Â
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STRATEGIC PRIORITIES
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Narrative Art:
Amplify the social impact of storytelling and illustration.Â
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Community:
Connect to a broad and diverse public.
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Operational Excellence:
Create a healthy and durable institution.Â
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All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.
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Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).
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