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Comcast Jobs (NOW HIRING)

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Comcast information

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$62.5K

$110.7K

$137.5K

How much do comcast jobs pay per year?

As of Jun 7, 2026, the average yearly pay for comcast in the United States is $110,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is Comcast and what does the company do?

Comcast is a global telecommunications conglomerate headquartered in the United States. It is best known for providing cable television, internet, and phone services to millions of customers under the Xfinity brand. In addition to its telecommunications services, Comcast also owns NBCUniversal, which operates a range of media and entertainment businesses including TV networks, film studios, and theme parks. Comcast’s services and investments make it one of the largest media and technology companies in the world.

What are the key skills and qualifications needed to thrive as a Comcast Customer Service Representative, and why are they important?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and company-specific tools is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These skills ensure that customer issues are resolved efficiently and positively, leading to increased satisfaction and loyalty.

What is the difference between Comcast vs Cable Technician?

AspectComcastCable Technician
Required CredentialsHigh school diploma, technical training, certifications (e.g., Comcast certifications)High school diploma, technical training, certifications (e.g., industry-specific)
Work EnvironmentOffice settings, customer homes, field workField work primarily in customer locations
Employer & IndustryMajor cable and telecommunications providerTelecommunications and cable service providers
Common Search/ComparisonYesYes

Comcast is a large telecommunications company that employs Cable Technicians to install, repair, and maintain cable and internet services. Cable Technicians are typically employed by various providers and focus on field work. While Comcast technicians work specifically for Comcast, general Cable Technicians may work for multiple companies, but their roles and credentials are similar.

What are some common challenges faced when working in a customer service role at Comcast, and how can they be managed?

Customer service representatives at Comcast often encounter high call volumes and a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing stress and maintaining professionalism during difficult interactions are key challenges. To succeed, it’s important to develop strong problem-solving skills, stay patient, and leverage available training resources and team support. Comcast provides ongoing coaching and knowledge bases to help employees address customer needs efficiently, ensuring a supportive environment for continuous learning.
More about Comcast jobs
What cities are hiring for Comcast jobs? Cities with the most Comcast job openings:
What are the most commonly searched types of Comcast jobs? The most popular types of Comcast jobs are:
What states have the most Comcast jobs? States with the most job openings for Comcast jobs include:
Infographic showing various Comcast job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $110,693 per year, or $53.2 per hour.
SMB Senior Account Executive, Comcast Business

SMB Senior Account Executive, Comcast Business

Comcast

Morgantown, WV

$98K/yr

Full-time

Posted 16 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Sell Comcast Internet, Data, Video and Voice services to small and mid- size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Job Description

Core Responsibilities

  • Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
  • Maintaining quality sales records and preparation of sales and activity reports as required.
  • Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
  • New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
  • Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
  • Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
  • Identify improvement areas thru a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
  • Effectively manage a territory with a high activity and comprehensive business plan.
  • Management of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
  • Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
  • Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
  • Remain knowledgeable of Comcast products and services to facilitate sales efforts.
  • Achieve and exceed assigned sales and business quality objectives.
  • Adherence to all company standards and business professionalism.
  • Punctual, regular and consistent attendance.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $48,880.00Total Target Compensation (Base Pay plus Targeted Commission): $98,880.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.