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Comcast Call Center Remote Jobs in Edison, NJ (NOW HIRING)

Call Center Representative (Technical Support) Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to ...

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Remote Call Center Representatives - Need ASAP! Pay Rate: $18.00 - monolingual/ $19.00-Bilingual (Spanish) Hours of Operation -Non-Open Enrollment: 8:00 am to 5:00 pm Eastern - Mon through Friday ...

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Remote Customer Support Representative BYOD: Use your device WFH Opportunity - New Jersey Residents Pay: * $18/hour, Customer Service Representative II - Health Insurance Marketplace 100% Remote ...

New Jersey (Remote), must reside in the state of New Jersey Schedule: Monday-Friday 8:00 am-5:00 pm ... call center, or data processing experience · Experience in utilities, energy efficiency programs ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Comcast Call Center Remote information

See Edison, NJ salary details

$11

$18

$27

How much do comcast call center remote jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for comcast call center remote in Edison, NJ is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.90 per hour, depending on experience, location, and employer.

What is a Comcast Call Center Remote?

A Comcast Call Center Remote job involves providing customer service and support for Comcast products and services while working from home. Employees in this role handle incoming calls, assist customers with billing, technical issues, and account management, and may upsell or cross-sell services. Remote call center agents use specialized software, follow scripts and guidelines, and must have reliable internet and a quiet workspace. This position offers flexibility and the ability to work from various locations, provided the employee meets Comcast’s technical and performance requirements.

What are the key skills and qualifications needed to thrive as a Comcast Call Center Remote representative?

To thrive as a Comcast Call Center Remote Representative, you typically need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and proficiency in basic computer operations are essential. Excellent communication, patience, and adaptability help you stand out by effectively managing diverse customer needs and high-pressure situations. These skills and qualities are crucial for delivering positive customer experiences and maintaining Comcast's service standards in a remote environment.

What are some common challenges faced by remote call center representatives at Comcast, and how can they be managed?

Remote call center representatives at Comcast often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and staying motivated in a home environment. To address these, Comcast provides robust training, access to digital collaboration tools, and regular team check-ins to foster connection and support. Setting up a dedicated workspace and adhering to a consistent schedule also help representatives stay productive and engaged.

What is the difference between Comcast Call Center Remote vs Comcast Customer Service Representative?

AspectComcast Call Center RemoteComcast Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerTypically office or remote, depending on location
Employer & IndustryComcast, telecommunicationsComcast, telecommunications
Job FocusHandling customer inquiries, troubleshooting, billing issuesAssisting customers, resolving service issues, sales

Both roles involve customer service within Comcast's telecommunications industry, requiring similar credentials and work environments. The main difference is that Comcast Call Center Remote specifically emphasizes remote, home-based work handling calls, while Customer Service Representatives may work in-office or remotely, focusing on direct customer interaction and problem resolution.

What are the most commonly searched types of Comcast Call Center jobs in Edison, NJ?

The most popular types of Comcast Call Center jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Comcast Call Center Remote jobs?

Cities near Edison, NJ with the most Comcast Call Center Remote job openings:

Infographic showing various Comcast Call Center Remote job openings in Edison, NJ as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,872 per year, or $18.7 per hour.

Remote Welcome Center Associate- Call Center

Livingston, NJ • On-site, Remote

Metropolitan YMCA of the Oranges
Non-Profits • 1 - 5K employees

$16.01 - $22.80/hr

Full-time, Part-time

Life, Retirement

Re-posted 9 days ago


Job description

We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven, candidate to join our team.
Sign on bonus may apply
Requirements
Essential Functions:
  • Greet members & guests professionally and cordially on a consistent basis and with enthusiasm as they contact the YMCA. Become aware of members' needs and efficiently respond to their inquiries.
  • Use Listen First skills during consultations, tours, and the overall interactions with members, guests and co-workers.
  • Answer telephone within 3 rings and with appropriate phone protocol. Answer questions about our facilities and programs clearly and in a caring manner. When uncertain of the answer to a question, obtain the inquiring party's contact information, enter into HubSpot and verify that a staff person will get back to them promptly. Transfer calls properly and take accurate messages for staff persons who are not available.
  • Handle negative feedback in a courteous manner; record feedback and forward members' suggestions to immediate supervisor.
  • Refer members to the appropriate Y staff person for further information whenever necessary.
  • Ensure that members and guests feel welcome at the Y. Promote positive member relations both with staff and with other members.
  • Charge appropriate fees for services according to the YMCA policies, procedures and the membership type.
  • Receipt program and facility registrations promptly and accurately.
  • Assist in making outbound calls when not answering incoming calls.
  • Arrive for work shifts in a timely manner, and work the entire shift as scheduled unless coverage for a portion of the shift has been pre-arranged.
  • Do not leave the Call Center Desk unattended unless there is a true emergency situation.
  • Address emergency situations promptly, professionally and in accordance with our Participate in and support the Annual Campaign.
  • Provide feedback to supervisor in a timely manner.
  • Participate in meetings, workshops, trainings and seminars that will enhance professional growth.
  • Share responsibility for the success of the overall Association performance and help maintain a positive image for the Metro YMCAs.
  • Demonstrate and model the YMCA's four core values of Caring, Honesty, Respect, and Responsibility.
  • Exhibit personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association.
  • Cooperate and work effectively and congenially with all YMCA staff members, volunteers, and members of the Association.
  • Perform such other job-related duties as may be periodically assigned by the Supervisor.
  • Attend in-person meetings when required.

Requirements/Qualifications:
  • NJ Residents preferred.
  • High School Diploma. Associate Degree in Business or related area a plus or equivalent experience.
  • Minimum of one year experience in customer service and/or sales preferred.
  • Participate in meetings, workshops, trainings and seminars that will enhance professional growth.
  • Ability to travel 10% of time.
  • Valid Driver's License and reliable transportation.
  • Strong communication and interpersonal skills.
  • Excellent customer service and interpersonal skills.
  • Very organized and detail oriented.
  • Computer literacy in Microsoft Office programs. Prior knowledge of Active-net and Camp Brain Software is a plus.
  • Bilingual ability (Spanish/English) preferred.
  • Ability to react to emergency situations within the policies and guidelines of the YMCA and in a calm and professional manner.
  • Ability to work under minimal supervision and making sound decisions within the guidelines of the YMCA.
  • Ability to communicate with a wide variety of members and guests in a professional manner, displaying tact and diplomacy when needed.

Part Time Benefits:
We offer a competitive compensation and benefits package, which includes paid sick leave, a legal plan, disability insurance, life insurance, 12% retirement benefits upon eligibility, a 403 (b) plan, an employee assistance program, professional development opportunities, Metro Y program discounts, and complimentary use of YMCA facilities.
*Full job description provided upon interview process.*
Salary Description
$16.01-$22.80 per hour