ZipRecruiter

Log In

1

Independent Contractor Call Center Agent Jobs in Edison, NJ

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

Trinity Technology Solutions

Call Center Agent

Brooklyn, NY · On-site

$15.75 - $20.75/hr

... Contact Center environment. AND • Strong communication, both written and verbal • Great active listening skills • Exceptional interpersonal and rapport building skills • A patient and ...

Aspen Dental

Bilingual Scheduling Center Agent

NY

$17/hr

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

Walter Danley

Call Center Manager (On-Site)

Monroe, NJ · On-site

$70K - $100K/yr

Call Center Manager (Onsite - Monroe, NJ)Position Summary Danley 911 Home Services has been serving ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

Walter Danley

Call Center Manager (On-Site)

Monroe, NJ · On-site

$100K/yr

Overview Call Center Manager (Onsite - Monroe, NJ) Position Summary Danley 911 Home Services has ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

Walter Danley

Call Center Manager (On-Site)

Monroe, NJ · On-site

The Call Center Manager is responsible for leading the daily performance, productivity, and ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

Help At Home

Call Center Representative

Brooklyn, NY · On-site

$22 - $24/hr

... independently, safely, and with dignity in their own homes. The home is more than a place - it ... We're seeking a Call Center Representative who is passionate about making a difference and driving ...

next page

Showing results 1-20

All JobsIndependent Contractor Call Center Agent JobsIndependent Contractor Call Center Agent Jobs in Edison, NJ

Independent Contractor Call Center Agent information

See Edison, NJ salary details

$10

$17

$25

How much do independent contractor call center agent jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for independent contractor call center agent in Edison, NJ is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is an independent contractor call center agent?

An Independent Contractor Call Center Agent is a self-employed professional who provides customer service, sales, or support on behalf of a company. Instead of being a traditional employee, they work as freelancers, often setting their own schedules and handling business expenses. They typically take calls from home or a remote location, using their own equipment and internet connection. Since they are independent contractors, they are responsible for managing taxes, benefits, and business costs.

What are the key skills and qualifications needed to thrive as an independent contractor call center agent?

To excel as an Independent Contractor Call Center Agent, you need strong verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call-handling systems, and troubleshooting tools is often required. Exceptional organizational skills, self-motivation, and the ability to manage time independently help agents stand out. These abilities are crucial for effectively handling customer inquiries, meeting performance targets, and thriving in a remote or flexible work environment.

What is the typical work schedule like for an independent contractor call center agent?

As an Independent Contractor Call Center Agent, your work schedule is usually flexible and can vary based on the needs of the client or your availability. Many independent agents set their own hours, though some projects may require availability during specific times or shift blocks to meet high customer demand. You’ll often work remotely and independently, but clear communication with supervisors and adherence to agreed-upon schedules are important for maintaining consistent workflow. This flexibility can be ideal for those balancing other commitments, but it also requires strong time management and discipline to meet client expectations.

What are the most commonly searched types of Call Center Agent jobs in Edison, NJ?

The most popular types of Call Center Agent jobs in Edison, NJ are:

What are popular job titles related to Independent Contractor Call Center Agent jobs in Edison, NJ?

For Independent Contractor Call Center Agent jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Call Center Agent jobs in Edison, NJ look for?

The top searched job categories for Independent Contractor Call Center Agent jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Independent Contractor Call Center Agent jobs?

Cities near Edison, NJ with the most Independent Contractor Call Center Agent job openings:

Independent Contractor Call Center Agent jobs near you
Infographic showing various Independent Contractor Call Center Agent job openings in Edison, NJ as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,072 per year, or $17.8 per hour.

Call Center Agent

Jersey City, NJ

Talkishco
See more jobs at Talkishcoexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description

Position: Call Center Agent
Location: Jersey City, NJ
Employment Type: Full-Time
Reports To: Call Center Supervisor

Position Summary:
We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls.

Key Responsibilities
Customer Support:

  • Handle inbound and outbound calls professionally and courteously.
  • Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner.

Problem Solving:

  • Identify customer needs and clarify information by conducting thorough problem analysis.
  • Offer alternative solutions when necessary, aiming to achieve first-call resolution.

Communication:

  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Escalate unresolved issues to appropriate teams or departments.

Product Knowledge:

  • Develop a comprehensive understanding of the company's products, services, and policies.
  • Keep updated on any product or policy changes to ensure accurate information is shared with customers.

Documentation:

  • Accurately log all call details, interactions, and customer information into the company's CRM system.
  • Prepare reports or summaries of customer interactions and outcomes.

Skills, Knowledge and Expertise
  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Strong verbal and written communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficient in using computers, CRM software, and other call center tools.
  • Excellent problem-solving skills and patience.

Benefits
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement plan with company match.
  • Professional development opportunities.
  • Fun and creative work environment.